Baylor Scott & White Medical Center – Austin is located in Oak Hill on the West US Highway 290 Service Road just west of MoPac. Our full-service south Austin hospital offers a range of medical and surgical services, as well as an Emergency Department open 24/7.
The providers here at our south Austin medical center provide a wide range of treatments, including breast surgery, heart and vascular care, women’s health and urogynecology, to name a few.
For your convenience, the local providers at our hospital in south Austin are also available for appointments at Baylor Scott & White Clinic – Austin Oak Hill, which is located on the same medical campus as Baylor Scott & White – Austin.
More about us
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Visitor hours
Regular visiting hours are 10:00 AM - 8:00 PM. Visiting hours may vary in certain units. Please check with the nurse in charge.
Medical services
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Breast surgery
Breast surgery
Here in Oak Hill in Austin, we feature a board-certified breast surgery specialist on the medical staff with decades of experience managing breast disease, using minimally invasive procedures to preserve the breast when possible, and if needed, breast surgery with reconstruction to restore the natural appearance and feel of breasts.
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Dermatology
Dermatology
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Acne
- Actinic keratosis
- Dermatitis
- Eczema
- Psoriasis
- Rosacea
- Skin cancer
- Skin infections
- Warts
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Emergency care
Emergency care
Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:
- Allergic reaction (hives, swelling)
- Animal, snake, or human bites
- Broken bones
- Blue or purple color to lips, skin, or nail beds
- Chest or stomach pain or pressure
- Coughing up blood
- Difficulty breathing
- Fainting
- Heart attack
- Puncture wounds
- Seizure
- Severe bleeding or bleeding that does not stop with direct pressure
- Severe burns or burns on the face
- Severe pain or loss of motion or sensation anywhere in the body
- Shortness of breath
- Stroke
- Sudden dizziness, weakness, or change in vision
- Trauma
- Trouble breathing, swallowing or wheezing
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).
Learn more about emergency care -
Endocrinology
Endocrinology
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- Diabetes
- High blood cholesterol and triglycerides
- Obesity
- Osteoporosis
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
-
Foot care
Foot care
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
- Ankle sprains
- Athlete's foot
- Bunions
- Flat feet
- Fractures
- Hammertoes
- Heel pain
- Infections
- Ingrown nails
- Neuromas
- Tendon injuries and ruptures
- Wounds
-
Gastroenterology
Gastroenterology
Our gastroenterologists and digestive disease specialists diagnose, innovatively treat through diagnostic and therapeutic services and technologies, and manage a variety of digestive conditions and diseases, including:
- Acid reflux
- Barrett's esophagus
- Cirrhosis
- Colon cancer
- Crohn's Disease
- Diverticulitis
- Esophageal cancer
- Gallstones
- Gastroesophageal Reflux Disease (GERD)
- Hepatitis
- Irritable Bowel Syndrome (IBS)
- Hepatitis
- Pancreatitis
- Swallowing disorders
- Ulcerative colitis
- Ulcers
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Heart & Vascular Institute
Heart & Vascular Institute
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
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Imaging and radiology
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
- Arthrography
- Bone density measurement
- Breast imaging
- CT scan (including low-dose lung cancer CT screening)
- Interventional radiology
- MRI
- Myelogram
- Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
- Radioimmunotherapy
- Ultrasound
- Virtual colonoscopy
- X-ray and fluoroscopy
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.
Read more about our imaging and radiology services -
Mammogram and breast imaging
Mammogram and breast imaging
Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:
Read more about breast imaging -
NeuroHealth Institute
NeuroHealth Institute
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Concussion
- Dementia
- Epilepsy
- Essential tremors
- Headache treatment
- Hydrocephalus
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
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Orthopedics
Orthopedics
Start finding relief for musculoskeletal disease. We are pleased to offer the community general orthopedic care for all types of bone, joint and muscle conditions, along with a special focus on sports medicine and conditions affecting the joints and hands.
Our quality care includes (but is not limited to):
- Broken bones, dislocations and separations
- Damaged/torn cartilage, meniscus and tendons
- Knee, hip and shoulder scopes
- Joint/ligament reconstruction
- Hand (including wrist and carpal tunnel care)
- Total joint care
-
Pain management
Pain management
Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:
- Chronic lower back pain
- Chronic pain
- Fibromyalgia
- Low back pain
- Neck pain
- Nonspecific back pain
- Reflex sympathetic dystrophy
- Sciatic nerve pain
-
Primary care
Primary care
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary care -
Rheumatology
Rheumatology
Our rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:
- Arthralgias and myalgias
- Connective tissue disorders
- Fibromyalgia
- Gout
- Lupus
- Osteoarthritis
- Polymyalgia rheumatic
- Polymyositis
- Psoriatic arthritis
- Rheumatoid arthritis (including juvenile rheumatoid arthritis)
- Sarcoid
- Scleroderma/CREST syndrome
- Sjogren's syndrome
- Tendonitis
- Vasculitis
-
Surgical services
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- Dentistry/oral and maxillofacial surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Neurosurgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Transplant surgery
- Urologic surgery
- Vascular surgery
- Weight-loss surgery
-
Women's health
Women's health
We offer quality gynecological and obstetrical care to women in all phases of life. In addition to well-woman exams and screenings, we feature OB/GYNs on our medical staff who perform a full range of minimally invasive gynecological procedures. We also are pleased to be able to care for women throughout the course of a pregnancy with the goal of delivering healthy babies.
Learn more about our women's health services -
Urogynecology
Urogynecology
Our urogynecologists diagnose, provide essential cancer screenings, and innovatively treat conditions and concerns related to pelvic floor dysfunction, including:
- Bladder prolapse
- Constipation
- Difficulty emptying bladder
- Frequent urination
- Loss of bladder control
- Loss of bowel control
- Painful bladder syndrome
- Pelvic pain
- Sexual dysfunction
-
Urology
Urology
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Infertility
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
Breast surgery
Here in Oak Hill in Austin, we feature a board-certified breast surgery specialist on the medical staff with decades of experience managing breast disease, using minimally invasive procedures to preserve the breast when possible, and if needed, breast surgery with reconstruction to restore the natural appearance and feel of breasts.
Dermatology
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Acne
- Actinic keratosis
- Dermatitis
- Eczema
- Psoriasis
- Rosacea
- Skin cancer
- Skin infections
- Warts
Emergency care
Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:
- Allergic reaction (hives, swelling)
- Animal, snake, or human bites
- Broken bones
- Blue or purple color to lips, skin, or nail beds
- Chest or stomach pain or pressure
- Coughing up blood
- Difficulty breathing
- Fainting
- Heart attack
- Puncture wounds
- Seizure
- Severe bleeding or bleeding that does not stop with direct pressure
- Severe burns or burns on the face
- Severe pain or loss of motion or sensation anywhere in the body
- Shortness of breath
- Stroke
- Sudden dizziness, weakness, or change in vision
- Trauma
- Trouble breathing, swallowing or wheezing
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).
Learn more about emergency careEndocrinology
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- Diabetes
- High blood cholesterol and triglycerides
- Obesity
- Osteoporosis
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
Foot care
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
- Ankle sprains
- Athlete's foot
- Bunions
- Flat feet
- Fractures
- Hammertoes
- Heel pain
- Infections
- Ingrown nails
- Neuromas
- Tendon injuries and ruptures
- Wounds
Gastroenterology
Our gastroenterologists and digestive disease specialists diagnose, innovatively treat through diagnostic and therapeutic services and technologies, and manage a variety of digestive conditions and diseases, including:
- Acid reflux
- Barrett's esophagus
- Cirrhosis
- Colon cancer
- Crohn's Disease
- Diverticulitis
- Esophageal cancer
- Gallstones
- Gastroesophageal Reflux Disease (GERD)
- Hepatitis
- Irritable Bowel Syndrome (IBS)
- Hepatitis
- Pancreatitis
- Swallowing disorders
- Ulcerative colitis
- Ulcers
Heart & Vascular Institute
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
- Arthrography
- Bone density measurement
- Breast imaging
- CT scan (including low-dose lung cancer CT screening)
- Interventional radiology
- MRI
- Myelogram
- Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
- Radioimmunotherapy
- Ultrasound
- Virtual colonoscopy
- X-ray and fluoroscopy
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.
Read more about our imaging and radiology servicesMammogram and breast imaging
Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:
Read more about breast imagingNeuroHealth Institute
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Concussion
- Dementia
- Epilepsy
- Essential tremors
- Headache treatment
- Hydrocephalus
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
Orthopedics
Start finding relief for musculoskeletal disease. We are pleased to offer the community general orthopedic care for all types of bone, joint and muscle conditions, along with a special focus on sports medicine and conditions affecting the joints and hands.
Our quality care includes (but is not limited to):
- Broken bones, dislocations and separations
- Damaged/torn cartilage, meniscus and tendons
- Knee, hip and shoulder scopes
- Joint/ligament reconstruction
- Hand (including wrist and carpal tunnel care)
- Total joint care
Pain management
Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:
- Chronic lower back pain
- Chronic pain
- Fibromyalgia
- Low back pain
- Neck pain
- Nonspecific back pain
- Reflex sympathetic dystrophy
- Sciatic nerve pain
Primary care
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary careRheumatology
Our rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:
- Arthralgias and myalgias
- Connective tissue disorders
- Fibromyalgia
- Gout
- Lupus
- Osteoarthritis
- Polymyalgia rheumatic
- Polymyositis
- Psoriatic arthritis
- Rheumatoid arthritis (including juvenile rheumatoid arthritis)
- Sarcoid
- Scleroderma/CREST syndrome
- Sjogren's syndrome
- Tendonitis
- Vasculitis
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- Dentistry/oral and maxillofacial surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Neurosurgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Transplant surgery
- Urologic surgery
- Vascular surgery
- Weight-loss surgery
Women's health
We offer quality gynecological and obstetrical care to women in all phases of life. In addition to well-woman exams and screenings, we feature OB/GYNs on our medical staff who perform a full range of minimally invasive gynecological procedures. We also are pleased to be able to care for women throughout the course of a pregnancy with the goal of delivering healthy babies.
Learn more about our women's health servicesUrogynecology
Our urogynecologists diagnose, provide essential cancer screenings, and innovatively treat conditions and concerns related to pelvic floor dysfunction, including:
- Bladder prolapse
- Constipation
- Difficulty emptying bladder
- Frequent urination
- Loss of bladder control
- Loss of bowel control
- Painful bladder syndrome
- Pelvic pain
- Sexual dysfunction
Urology
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Infertility
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (16)Aetna Signature AdministratorsOpen Access SelectAetna Medicare Dual Complete Plan (HMO D-SNP)Open Choice PPOSelectAetna Medicare Choice II Plan (PPO)Aetna Medicare Choice Plan (PPO)Aetna Medicare Eagle II (PPO)Health Network OptionChoice POS IIOpen Access Managed ChoiceHealth Network OnlyOpen Access Elect ChoiceHMOManaged ChoiceAetna Medicare Eagle Plan (PPO)
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (27)BSW Preferred PPO NetworkCovenant Health EPO Network 20222023 BSW Employee Network (SEQA & EQA)BSW Plus HMO-GroupCovenant Preferred HMOBSW Solutions PPOEPO Network-Individual/FamilyPyco Industries Employee PlanBSW Premier HMO-Individual/FamilyPPO Network-GroupMcLane Group NetworkBSW Preferred HMO Network - GroupHMO Network-GroupBSW Premier HMO-GroupBSW Preferred HMO - Individual MarketplaceRightCare STAR Medicaid NetworkHMO Network-Individual/FamilyBSW Premier PPO2023 BSW Employee Network (PPO & HSA)BSW Plus PPO-Group2024 BSWH Employee Network (SEQA & EQA)BSW Plus PPO-Individual/FamilyBSW Plus HMO-Individual/FamilyBSW Access PPO2024 BSWH Employee Network (PPO & HDHP)BSW SeniorCare Advantage PPOBSW SeniorCare Advantage HMO
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Blue Cross Blue Shield - (18)Blue EssentialsBlue PremierParPlanSTAR KidsBlue Advantage Plus - GoldBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)TRS-Care StandardTRS-ActiveCare Primary+TRS-ActiveCare PrimaryBlue Essentials AccessConsumer Directed HealthSelectFederal Standard OptionHigh Performance NetworkTRS-ActiveCare 2HealthSelectBlue Cross Group Medicare Advantage (PPO)Blue Cross Medicare Advantage (HMO)Blue Choice
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Cigna - (7)Open Access PlusLocalPlusCigna Medicare AdvantagePoint of Service Open AccessOpen Access Plus In-NetworkBSW Extended PPOCigna HealthSpring
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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First Health/Coventry - (1)First Health/Coventry Network
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FirstCare Health Plans - (2)STAR Medicaid - MRSAFirstCare Select Plus HMO Network
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Galaxy Health Network - (1)Galaxy Health Network
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HealthSmart - (2)ACCEL NetworkPreferred Network
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Humana - (11)ChoiceCareHumana PreferredNational POSHumana Honor (PPO)Humana Gold Plus SNP-DE (HMO D-SNP)Humana Gold Plus (HMO)HumanaChoice (Regional PPO)HMOHumana USAA Honor with Rx (PPO)Humana Gold Choice (PFFS)PPO
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Independent Medical Systems - (1)IMS Network
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Midland Memorial Hospital - (1)Employee Benefit Plan
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Nebraska Furniture Mart - (3)OnyxEmeraldPearl
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PHCS Network - (1)PHCS Primary PPO
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QuickTrip - (1)Employee Benefit Plan
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Superior Health Plan - (4)STAR+PLUSFoster CareCHIPCHIP Perinate
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Superior HealthPlan - (4)CHIP PerinateFoster CareSTARSTAR+PLUS
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Three Rivers Network - (1)Three Rivers Network
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TriWest HealthCare - (1)Community Care Network
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United Healthcare - (13)Select PlusNavigate BalancedNavigateEDGEChoice PlusAARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)SurestAARP Medicare Advantage Patriot (HMO-POS)All SaversChoiceCharter BalancedAARP Medicare Advantage Walgreens (PPO)AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
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Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
More helpful information
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Community involvement
Community involvement
We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.
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Concierge and information desk
Concierge and information desk
The visitor information/concierge desk is located in the main entrance of the medical center, where staff can assist you with general information, wayfinding and local eateries/hotel listings.
-
Dining options
Dining options
Café
Hours: Monday-Friday: 7:00 AM - 1:30 PM
Located on the first floor, the café offers a wide variety of hot and cold meals, snacks and drinks. Self-service checkout is available 24/7. Accepts cash and/or credit cards.
-
Estimate your cost of care
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
-
Medical records
Medical records
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
-
Recognize an employee
Recognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
-
Spiritual care
Spiritual care
Chaplains are available in the hospital for patients and visitors in need of emotional and spiritual support. Patients and visitors also are welcome to visit the medical center chapel.
-
Visitor lounges
Visitor lounges
There are designated lounges and other areas for visitors and guests. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select areas.
-
Volunteer with us
Volunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer
Community involvement
We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.
Concierge and information desk
The visitor information/concierge desk is located in the main entrance of the medical center, where staff can assist you with general information, wayfinding and local eateries/hotel listings.
Dining options
Café
Hours: Monday-Friday: 7:00 AM - 1:30 PM
Located on the first floor, the café offers a wide variety of hot and cold meals, snacks and drinks. Self-service checkout is available 24/7. Accepts cash and/or credit cards.
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Medical records
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Recognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Spiritual care
Chaplains are available in the hospital for patients and visitors in need of emotional and spiritual support. Patients and visitors also are welcome to visit the medical center chapel.
Visitor lounges
There are designated lounges and other areas for visitors and guests. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select areas.
Volunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer