Baylor Scott & White Medical Center – Round Rock has embarked on a multi-phase construction and renovation project. To ensure on-time arrival for your appointment, please allow for extra time to park in the event parking has been affected/reconfigured by construction. Check for updates before your next visit to campus.

Baylor Scott & White Medical Center – Round Rock is a 101-bed, full-service hospital, providing a wide network of medical expertise and resources, as well as an enhanced ability to care for patients. The medical center, adjacent specialty clinics and freestanding cancer center provide a full range of personalized care in more than 40 specialties.

Baylor Scott & White Medical Center – Round Rock has achieved Magnet recognition for its nursing professionalism, teamwork and superiority in patient care. The American Nurses Credentialing Center’s Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence. 

More about us


  • Visitor hours

    Regular visiting hours are 10 AM – 8 PM. Visiting hours may vary in certain units. Please check with the nurse in charge.

  • Prescription fills

    Now there’s a quick, convenient and private way to pick up prescriptions for you and your family, even when the pharmacy is closed.
    The ScriptCenter® is located in Baylor Scott & White Medical Center – Round Rock hospital’s lobby between the main elevators and the cafeteria.
    The kiosk may be used by any Baylor Scott & White Pharmacy patients and their family members. It’s available 24/7 and it’s a FREE service.

    Visit the pharmacy

Medical services

​​​​​​​​​​​​​ Baylor Scott & White Health offers expertise and treatment options conveniently located near you.  
  • Allergy and immunology

    Allergy and immunology

    Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:

    • Allergies
    • Allergic reactions to insect stings 
    • Asthma
    • Chronic cough
    • Drug allergies
    • Eczema (atopic dermatitis)
    • Food allergies
    • Hives (urticaria)
    • Recurring infections
    • Rhinitis

    Read more about allergy and immunology care
  • Asthma care

    Asthma care

    Through Baylor Scott & White's programs, we’re here to teach you about pulmonary disease and prevention, as well as offer you advanced diagnosis and treatment for respiratory diseases such as asthma.

    Asthma treatment services include:

    • Adult and pediatric asthma programs
    • Testing to confirm the diagnosis and assess the severity of the disease
    • Development of an environmental control strategy based on your "triggers"
    • Medication information and education
    • Peak flow monitoring
    • Patient and family asthma education based on your individual needs
    • Pulmonary rehabilitation
     

    Read more about asthma care
  • Back and neck care

    Back and neck care

    Our spine doctors (specialized orthopedists) and physical and occupational therapists provide sophisticated surgical and non-surgical solutions for neck and lower back pain and conditions, including:

    • Arthritis of the spine (osteoarthritis, rheumatoid)
    • Bone spurs and overgrowths
    • Degenerative disc disease (cervical, thoracic, lumbar)
    • Herniated discs (cervical, thoracic, lumbar)
    • Myofascial pain (inflammation of muscles and ligaments)
    • Osteoporosis of the spine
    • Pinched nerves
    • Sciatica
    • Spinal deformities (scoliosis, kyphosis)
    • Spinal injuries
    • Spinal stenosis (narrowing of spinal canal)
    • Spine trauma or fractures
    • Spine tumors

    Read more about back and neck care
  • Cancer care

    Cancer care

    Our goal is to give you and your family the physical, emotional and spiritual support you need during your cancer journey.

    To help care for you, we provide:

    • Treatment for all types of cancer
    • Education and support programs
    • Research and clinical trials
    • Screening and prevention
    • Genetic counseling
    • Support services including nutrition, pastoral care and social work

    Learn more about our cancer care
  • Cosmetic and plastic surgery

    Cosmetic and plastic surgery

    Our cosmetic and plastic surgeons provide nonsurgical and surgical procedures to reshape normal structures of the body to improve appearance (reconstruction improves function) based on your unique needs and circumstances, including:

    • Body contouring surgery
    • Breast augmentation (including breast implants)
    • Breast lift (mastopexy)
    • Buttock augmentation
    • Ear setback surgery (otoplasty)
    • Eyelid lift (blepharoplasty)
    • Facelift (rhytidectomy)
    • Nose services (rhinoplasty)
    • Reconstructive procedures on parts of body caused by congenital defects, development abnormalities, trauma, tumors, or disease / infection
    • Skin pigmentation treatment
    • Tummy tuck (abdominoplasty)

    Read more about cosmetic, plastic, and reconstructive surgery
  • Critical and intensive care

    Critical and intensive care

    Our critical and intensive care specialists treat a wide variety of life-threatening injuries, illnesses and heart issues through surgical treatments and interventions, medication and life support in specialized care units in our hospitals.

    Read more about critical and intensive care units
  • Dermatology

    Dermatology

    Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:

    • Acne
    • Actinic keratosis
    • Dermatitis
    • Eczema
    • Psoriasis
    • Rosacea
    • Skin cancer
    • Skin infections
    • Warts

    Read more about our dermatology services
  • Diabetes care

    Diabetes care

    Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:

    • Endocrinology to manage condition
    • Nutrition management
    • Cardiology and pulmonology for heart and lung care
    • Neuroscience for care of the nervous system 
    • Nephrology for kidney care
    • Ophthalmology to prevent vision loss
    • Orthopedics, physical medicine, and rehabilitation
    • Podiatry

    Read more about diabetes care
  • Digestive diseases

    Digestive diseases

    At Baylor Scott & White, we are committed not only to diagnosing and treating your digestive conditions and diseases but also helping you make lifestyle adjustments.

    To help care for you, we provide:

    • Advanced diagnostic technology
    • Treatment for a variety of digestive conditions
    • Education and support programs
    • Research and clinical trials

    Learn more about our digestive disease care
  • Ear, nose and throat

    Ear, nose and throat

    Our otolaryngologists or ear, nose, and throat (ENT) specialists diagnose, manage, and treat a variety of conditions affecting parts and soft tissues of the head and neck, including:

    • Acute and chronic infections of the external middle and inner ear 
    • Allergies
    • Balancing disorders 
    • Benign and malignant tumors of the temporal bone ear canal and auricle 
    • Cholesteatoma
    • Cold
    • Deafness
    • Influenza
    • Nasal polyps
    • Nasal septum issues
    • Otosclerosis
    • Sleep apnea
    • Snoring
    • Stenosis of the ear canal
    • Tumors of the temporal bone and base of the skull
    • Vertigo/dysequilibrium

    Read more about ear, nose and throat treatment
  • Emergency care

    Emergency care

    Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:

    • Allergic reaction (hives, swelling)
    • Animal, snake, or human bites 
    • Broken bones 
    • Blue or purple color to lips, skin, or nail beds 
    • Chest or stomach pain or pressure 
    • Coughing up blood
    • Difficulty breathing 
    • Fainting
    • Heart attack
    • Puncture wounds 
    • Seizure
    • Severe bleeding or bleeding that does not stop with direct pressure
    • Severe burns or burns on the face 
    • Severe pain or loss of motion or sensation anywhere in the body
    • Shortness of breath
    • Stroke
    • Sudden dizziness, weakness, or change in vision
    • Trauma
    • Trouble breathing, swallowing or wheezing 

    If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).

    Learn more about emergency care
  • Endocrinology

    Endocrinology

    Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.

    Conditions we treat include, but not limited to:

    • Diabetes
    • High blood cholesterol and triglycerides
    • Obesity
    • Osteoporosis
    • Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
    • Parathyroid gland disorders
    • Pituitary and adrenal disorders
    • Thyroid gland disorders

    Some procedures and tests we offer include:

    • Bone density testing
    • Continuous glucose monitoring
    • Insulin pump therapy
    • Thyroid fine needle biopsies and ultrasound

    Read more about our endocrinology services
  • Eye care

    Eye care

    Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:

    • Age-related macular degeneration (AMD)
    • Cataracts
    • Corneal diseases
    • Diabetic retinopathy
    • Glaucoma
    • Refractive errors (astigmatisms, farsightedness, and nearsightedness)
    • Retinal diseases

    Learn more about ophthalmology and optometry
  • Foot care

    Foot care

    Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:

    • Ankle sprains
    • Athlete's foot
    • Bunions
    • Flat feet
    • Fractures
    • Hammertoes
    • Heel pain
    • Infections
    • Ingrown nails
    • Neuromas
    • Tendon injuries and ruptures
    • Wounds 

    Read more about foot care
  • Heart & Vascular Institute

    Heart & Vascular Institute

    Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

    We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

    Our services include:

    • Cardiac rehabilitation
    • Cardiology
    • Electrophysiology
    • Heart failure
    • Vascular care

    Learn more about the Heart & Vascular Institute
  • Hepatology

    Hepatology

    Liver disease can develop and progress in different ways. While some patients can treat their liver disease with medication or outpatient procedures, other cases may require surgery or even liver transplants.

    The hepatology specialists at Baylor Scott & White work closely with patients, families and other medical professionals in multiple fields to prevent, diagnose, treat and manage the complications of liver disease.

    Some common conditions treated:

    • Alcohol-induced liver disease
    • Alcoholic hepatitis
    • Autoimmune hepatitis
    • Cirrhosis and complications of cirrhosis
    • Drug-induced liver injury
    • Elevated liver enzymes
    • Fatty liver disease
    • Hepatitis A
    • Hepatitis B
    • Hepatitis C
    • Immunosuppression management
    • Liver cancer
    • Liver failure
    • Liver transplant evaluation
    • Primary biliary cholangitis

    Learn more about hepatology
  • Imaging and radiology

    Imaging and radiology

    Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.

    Services may* include:

    • Arthrography
    • Bone density measurement
    • Breast imaging
    • CT scan (including low-dose lung cancer CT screening)
    • Interventional radiology
    • MRI
    • Myelogram
    • Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
    • Radioimmunotherapy
    • Ultrasound
    • Virtual colonoscopy
    • X-ray and fluoroscopy

    * Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.

    Read more about our imaging and radiology services
  • Infectious diseases

    Infectious diseases

    Our infectious disease specialists diagnose, manage, study, and innovatively treat diseases caused by bacteria, viruses, parasites or fungi, including:

    • Bacteremia/sepsis
    • Bone and joint infections
    • Central nervous system infections
    • Common cold
    • COVID-19
    • Endocarditis and endovascular infections
    • Fever of unknown origin (FUO)
    • Flu
    • Fungal infections
    • Gastrointestinal infections
    • HIV/AIDS and associated opportunistic infections
    • Infections in immunocompromised patients (transplant, cancer chemotherapy, etc.)
    • Lyme disease
    • Malaria
    • Meningitis
    • Mycobacterial infections
    • Skin and soft tissue infections
    • Tuberculosis
    • West Nile virus
    • Whooping cough

    Learn more about infectious disease care
  • Inpatient medicine and hospitalists

    Inpatient medicine and hospitalists

    Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.

    Learn more about inpatient medicine
  • Labor and delivery

    Labor and delivery

    Our compassionate healthcare team provides medical and surgical support to patients who are in the process of expanding their family through the miracle of childbirth. These services include:

    • Advanced care and support for high risk pregnancies
    • Certified lactation consultants
    • Childbirth and parenting classes
    • Delayed bathing
    • Delayed cord clamping
    • Doulas and midwives
    • Immediate skin-to-skin
    • Wireless fetal monitoring

    Learn more about our labor and delivery services
  • Mammogram and breast imaging

    Mammogram and breast imaging

    Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:

    Read more about breast imaging
  • Nephrology

    Nephrology

    Our nephrologists and kidney care specialists diagnose, manage, and innovatively treat a variety of conditions affecting the kidneys, including:

    • Abnormal urinalysis
    • Acute kidney injury
    • Amyloidosis
    • Diabetic renal disease
    • Electrolyte disorders
    • Glomerulonephritis
    • Interstitial nephritis
    • Kidney cancer
    • Kidney failure
    • Kidney infections
    • Kidney stones
    • Obstructive/reflux nephropathy
    • Polycystic kidney disease
    • Recurrent urinary tract infections
    • Renal artery stenosis
    • Severe or difficult to control hypertension

    Read more about kidney disease
  • NeuroHealth Institute

    NeuroHealth Institute

    Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:

    • Alzheimer's Disease
    • Lou Gehrig's Disease (ALS)
    • Brain aneurysm
    • Brain and spine tumors
    • Concussion
    • Dementia
    • Epilepsy
    • Essential tremors
    • Headache treatment
    • Hydrocephalus
    • Movement disorders
    • Multiple sclerosis
    • Neuromuscular disorders
    • Parkinson's Disease
    • Pituitary tumors
    • Stroke care
    • Skull base tumors
    • Traumatic brain injury

    Learn more about the NeuroHealth Institute
  • Nutrition and weight management

    Nutrition and weight management

    Baylor Scott & White offers a nutrition and weight management program at our Baylor Scott & White Clinic – Austin Avery Ranch for individuals who have been unsuccessful in past attempts to lose weight. The Center is an exciting resource for individuals who need to lose weight and want to live a healthier life.

    For class ELIGIBILITY requirements or to make an appointment please call 512.310.4702

    Baylor Scott & White Clinic – Taylor also offers appointments for medically-monitored weight loss. This includes an initial evaluation to assess current overall health, habits, and lifestyle.  During this appointment patients should expect to discuss health history, eating habits, physical activity, previous attempts at weight loss, chronic conditions, mental health status, and more.

    For class ELIGIBIITY requirements or to make an appointment please call 512.352.4000.

     

  • Orthopedics

    Orthopedics

    Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.

    To help care for you, we provide:

    • Hand, wrist, elbow surgery
    • Shoulder surgery
    • Joint replacement
    • Neck, back, spine surgery
    • Orthopedic surgery

    Learn more about our orthopedic services

    Is your shoulder pain increasing?

    Our short questionnaire can clarify if it’s time to speak with a shoulder specialist.

    Take the shoulder pain assessment

  • Pain management

    Pain management

    Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:

    • Chronic lower back pain
    • Chronic pain
    • Fibromyalgia
    • Low back pain
    • Neck pain
    • Nonspecific back pain
    • Reflex sympathetic dystrophy
    • Sciatic nerve pain

    Learn more about pain management
  • Pulmonology

    Pulmonology

    Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:

    • Asthma
    • Acute and chronic pulmonary embolism
    • Bronchiectasis
    • Chronic obstructive pulmonary disease (COPD)
    • Cystic fibrosis
    • Emphysema
    • Fungal infections of the lung 
    • Granulomatous lung diseases
    • Hepatopulmonary syndrome
    • Interstitial lung disease
    • Lung cancer
    • Lung transplantation 
    • Pulmonary fibrosis
    • Pulmonary vascular disease 
    • Pulmonary hypertension
    • Pleurisy
    • Pneumonia
    • Sarcoidosis
    • Sleep disorders
    • Smoking cessation
    • Tuberculosis
    • Tuberculous and nontuberculous mycobacterial pulmonary disease

    Learn more about lung care
  • Rehabilitation and physical therapy

    Rehabilitation and physical therapy

    Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:

    • Musculoskeletal disorders
    • Neurologic disorders and injuries
    • Pediatric neurological and developmental disorders
    • Post-operative care
    • Sports injuries

    Read more about our PT and rehab services
  • Rheumatology

    Rheumatology

    Our rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:

    • Arthralgias and myalgias
    • Connective tissue disorders
    • Fibromyalgia
    • Gout
    • Lupus
    • Osteoarthritis
    • Polymyalgia rheumatic
    • Polymyositis
    • Psoriatic arthritis
    • Rheumatoid arthritis (including juvenile rheumatoid arthritis)
    • Sarcoid
    • Scleroderma/CREST syndrome
    • Sjogren's syndrome
    • Tendonitis
    • Vasculitis

    Read more about rheumatology
  • Surgical services

    Surgical services

    Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including: 

    • Cardiothoracic surgery
    • Colon and rectal surgery
    • General surgery
    • Gynecological surgery
    • Head and neck surgery
    • Ophthalmic surgery
    • Orthopedic surgery
    • Pediatric surgery
    • Plastic surgery
    • Podiatric medicine and surgery
    • Robotic surgery
    • Surgical oncology 
    • Urologic surgery
    • Vascular surgery

    Read more about surgical services
  • Urology

    Urology

    Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:

    Urinary-related:

    • Bladder disorders and cancer
    • Inability to control urination
    • Kidney disorders (including kidney stones)
    • Urethral disorders

    Related to male reproductive organs:

    • Erectile dysfunction
    • Infertility
    • Penile disorders and cancer
    • Prostate disorders and cancer
    • Sexually transmitted diseases (STDs)
    • Undescended testicles (cryptorchidism)

    Read more about our urology services
  • Women's health

    Women's health

    From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.

    Services include:

    • Breast surgery
    • Gynecological surgery
    • Gynecology
    • Hormone replacement therapy

    Learn more about women's health

Allergy and immunology

Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:

  • Allergies
  • Allergic reactions to insect stings 
  • Asthma
  • Chronic cough
  • Drug allergies
  • Eczema (atopic dermatitis)
  • Food allergies
  • Hives (urticaria)
  • Recurring infections
  • Rhinitis

Read more about allergy and immunology care

Asthma care

Through Baylor Scott & White's programs, we’re here to teach you about pulmonary disease and prevention, as well as offer you advanced diagnosis and treatment for respiratory diseases such as asthma.

Asthma treatment services include:

  • Adult and pediatric asthma programs
  • Testing to confirm the diagnosis and assess the severity of the disease
  • Development of an environmental control strategy based on your "triggers"
  • Medication information and education
  • Peak flow monitoring
  • Patient and family asthma education based on your individual needs
  • Pulmonary rehabilitation
 

Read more about asthma care

Back and neck care

Our spine doctors (specialized orthopedists) and physical and occupational therapists provide sophisticated surgical and non-surgical solutions for neck and lower back pain and conditions, including:

  • Arthritis of the spine (osteoarthritis, rheumatoid)
  • Bone spurs and overgrowths
  • Degenerative disc disease (cervical, thoracic, lumbar)
  • Herniated discs (cervical, thoracic, lumbar)
  • Myofascial pain (inflammation of muscles and ligaments)
  • Osteoporosis of the spine
  • Pinched nerves
  • Sciatica
  • Spinal deformities (scoliosis, kyphosis)
  • Spinal injuries
  • Spinal stenosis (narrowing of spinal canal)
  • Spine trauma or fractures
  • Spine tumors

Read more about back and neck care

Cancer care

Our goal is to give you and your family the physical, emotional and spiritual support you need during your cancer journey.

To help care for you, we provide:

  • Treatment for all types of cancer
  • Education and support programs
  • Research and clinical trials
  • Screening and prevention
  • Genetic counseling
  • Support services including nutrition, pastoral care and social work

Learn more about our cancer care

Cosmetic and plastic surgery

Our cosmetic and plastic surgeons provide nonsurgical and surgical procedures to reshape normal structures of the body to improve appearance (reconstruction improves function) based on your unique needs and circumstances, including:

  • Body contouring surgery
  • Breast augmentation (including breast implants)
  • Breast lift (mastopexy)
  • Buttock augmentation
  • Ear setback surgery (otoplasty)
  • Eyelid lift (blepharoplasty)
  • Facelift (rhytidectomy)
  • Nose services (rhinoplasty)
  • Reconstructive procedures on parts of body caused by congenital defects, development abnormalities, trauma, tumors, or disease / infection
  • Skin pigmentation treatment
  • Tummy tuck (abdominoplasty)

Read more about cosmetic, plastic, and reconstructive surgery

Critical and intensive care

Our critical and intensive care specialists treat a wide variety of life-threatening injuries, illnesses and heart issues through surgical treatments and interventions, medication and life support in specialized care units in our hospitals.

Read more about critical and intensive care units

Dermatology

Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:

  • Acne
  • Actinic keratosis
  • Dermatitis
  • Eczema
  • Psoriasis
  • Rosacea
  • Skin cancer
  • Skin infections
  • Warts

Read more about our dermatology services

Diabetes care

Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:

  • Endocrinology to manage condition
  • Nutrition management
  • Cardiology and pulmonology for heart and lung care
  • Neuroscience for care of the nervous system 
  • Nephrology for kidney care
  • Ophthalmology to prevent vision loss
  • Orthopedics, physical medicine, and rehabilitation
  • Podiatry

Read more about diabetes care

Digestive diseases

At Baylor Scott & White, we are committed not only to diagnosing and treating your digestive conditions and diseases but also helping you make lifestyle adjustments.

To help care for you, we provide:

  • Advanced diagnostic technology
  • Treatment for a variety of digestive conditions
  • Education and support programs
  • Research and clinical trials

Learn more about our digestive disease care

Ear, nose and throat

Our otolaryngologists or ear, nose, and throat (ENT) specialists diagnose, manage, and treat a variety of conditions affecting parts and soft tissues of the head and neck, including:

  • Acute and chronic infections of the external middle and inner ear 
  • Allergies
  • Balancing disorders 
  • Benign and malignant tumors of the temporal bone ear canal and auricle 
  • Cholesteatoma
  • Cold
  • Deafness
  • Influenza
  • Nasal polyps
  • Nasal septum issues
  • Otosclerosis
  • Sleep apnea
  • Snoring
  • Stenosis of the ear canal
  • Tumors of the temporal bone and base of the skull
  • Vertigo/dysequilibrium

Read more about ear, nose and throat treatment

Emergency care

Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:

  • Allergic reaction (hives, swelling)
  • Animal, snake, or human bites 
  • Broken bones 
  • Blue or purple color to lips, skin, or nail beds 
  • Chest or stomach pain or pressure 
  • Coughing up blood
  • Difficulty breathing 
  • Fainting
  • Heart attack
  • Puncture wounds 
  • Seizure
  • Severe bleeding or bleeding that does not stop with direct pressure
  • Severe burns or burns on the face 
  • Severe pain or loss of motion or sensation anywhere in the body
  • Shortness of breath
  • Stroke
  • Sudden dizziness, weakness, or change in vision
  • Trauma
  • Trouble breathing, swallowing or wheezing 

If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).

Learn more about emergency care

Endocrinology

Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.

Conditions we treat include, but not limited to:

  • Diabetes
  • High blood cholesterol and triglycerides
  • Obesity
  • Osteoporosis
  • Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
  • Parathyroid gland disorders
  • Pituitary and adrenal disorders
  • Thyroid gland disorders

Some procedures and tests we offer include:

  • Bone density testing
  • Continuous glucose monitoring
  • Insulin pump therapy
  • Thyroid fine needle biopsies and ultrasound

Read more about our endocrinology services

Eye care

Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:

  • Age-related macular degeneration (AMD)
  • Cataracts
  • Corneal diseases
  • Diabetic retinopathy
  • Glaucoma
  • Refractive errors (astigmatisms, farsightedness, and nearsightedness)
  • Retinal diseases

Learn more about ophthalmology and optometry

Foot care

Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:

  • Ankle sprains
  • Athlete's foot
  • Bunions
  • Flat feet
  • Fractures
  • Hammertoes
  • Heel pain
  • Infections
  • Ingrown nails
  • Neuromas
  • Tendon injuries and ruptures
  • Wounds 

Read more about foot care

Heart & Vascular Institute

Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

Our services include:

  • Cardiac rehabilitation
  • Cardiology
  • Electrophysiology
  • Heart failure
  • Vascular care

Learn more about the Heart & Vascular Institute

Hepatology

Liver disease can develop and progress in different ways. While some patients can treat their liver disease with medication or outpatient procedures, other cases may require surgery or even liver transplants.

The hepatology specialists at Baylor Scott & White work closely with patients, families and other medical professionals in multiple fields to prevent, diagnose, treat and manage the complications of liver disease.

Some common conditions treated:

  • Alcohol-induced liver disease
  • Alcoholic hepatitis
  • Autoimmune hepatitis
  • Cirrhosis and complications of cirrhosis
  • Drug-induced liver injury
  • Elevated liver enzymes
  • Fatty liver disease
  • Hepatitis A
  • Hepatitis B
  • Hepatitis C
  • Immunosuppression management
  • Liver cancer
  • Liver failure
  • Liver transplant evaluation
  • Primary biliary cholangitis

Learn more about hepatology

Imaging and radiology

Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.

Services may* include:

  • Arthrography
  • Bone density measurement
  • Breast imaging
  • CT scan (including low-dose lung cancer CT screening)
  • Interventional radiology
  • MRI
  • Myelogram
  • Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
  • Radioimmunotherapy
  • Ultrasound
  • Virtual colonoscopy
  • X-ray and fluoroscopy

* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.

Read more about our imaging and radiology services

Infectious diseases

Our infectious disease specialists diagnose, manage, study, and innovatively treat diseases caused by bacteria, viruses, parasites or fungi, including:

  • Bacteremia/sepsis
  • Bone and joint infections
  • Central nervous system infections
  • Common cold
  • COVID-19
  • Endocarditis and endovascular infections
  • Fever of unknown origin (FUO)
  • Flu
  • Fungal infections
  • Gastrointestinal infections
  • HIV/AIDS and associated opportunistic infections
  • Infections in immunocompromised patients (transplant, cancer chemotherapy, etc.)
  • Lyme disease
  • Malaria
  • Meningitis
  • Mycobacterial infections
  • Skin and soft tissue infections
  • Tuberculosis
  • West Nile virus
  • Whooping cough

Learn more about infectious disease care

Inpatient medicine and hospitalists

Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.

Learn more about inpatient medicine

Labor and delivery

Our compassionate healthcare team provides medical and surgical support to patients who are in the process of expanding their family through the miracle of childbirth. These services include:

  • Advanced care and support for high risk pregnancies
  • Certified lactation consultants
  • Childbirth and parenting classes
  • Delayed bathing
  • Delayed cord clamping
  • Doulas and midwives
  • Immediate skin-to-skin
  • Wireless fetal monitoring

Learn more about our labor and delivery services

Mammogram and breast imaging

Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:

Read more about breast imaging

Nephrology

Our nephrologists and kidney care specialists diagnose, manage, and innovatively treat a variety of conditions affecting the kidneys, including:

  • Abnormal urinalysis
  • Acute kidney injury
  • Amyloidosis
  • Diabetic renal disease
  • Electrolyte disorders
  • Glomerulonephritis
  • Interstitial nephritis
  • Kidney cancer
  • Kidney failure
  • Kidney infections
  • Kidney stones
  • Obstructive/reflux nephropathy
  • Polycystic kidney disease
  • Recurrent urinary tract infections
  • Renal artery stenosis
  • Severe or difficult to control hypertension

Read more about kidney disease

NeuroHealth Institute

Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:

  • Alzheimer's Disease
  • Lou Gehrig's Disease (ALS)
  • Brain aneurysm
  • Brain and spine tumors
  • Concussion
  • Dementia
  • Epilepsy
  • Essential tremors
  • Headache treatment
  • Hydrocephalus
  • Movement disorders
  • Multiple sclerosis
  • Neuromuscular disorders
  • Parkinson's Disease
  • Pituitary tumors
  • Stroke care
  • Skull base tumors
  • Traumatic brain injury

Learn more about the NeuroHealth Institute

Nutrition and weight management

Baylor Scott & White offers a nutrition and weight management program at our Baylor Scott & White Clinic – Austin Avery Ranch for individuals who have been unsuccessful in past attempts to lose weight. The Center is an exciting resource for individuals who need to lose weight and want to live a healthier life.

For class ELIGIBILITY requirements or to make an appointment please call 512.310.4702

Baylor Scott & White Clinic – Taylor also offers appointments for medically-monitored weight loss. This includes an initial evaluation to assess current overall health, habits, and lifestyle.  During this appointment patients should expect to discuss health history, eating habits, physical activity, previous attempts at weight loss, chronic conditions, mental health status, and more.

For class ELIGIBIITY requirements or to make an appointment please call 512.352.4000.

 

Orthopedics

Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.

To help care for you, we provide:

  • Hand, wrist, elbow surgery
  • Shoulder surgery
  • Joint replacement
  • Neck, back, spine surgery
  • Orthopedic surgery

Learn more about our orthopedic services

Is your shoulder pain increasing?

Our short questionnaire can clarify if it’s time to speak with a shoulder specialist.

Take the shoulder pain assessment

Pain management

Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:

  • Chronic lower back pain
  • Chronic pain
  • Fibromyalgia
  • Low back pain
  • Neck pain
  • Nonspecific back pain
  • Reflex sympathetic dystrophy
  • Sciatic nerve pain

Learn more about pain management

Pulmonology

Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:

  • Asthma
  • Acute and chronic pulmonary embolism
  • Bronchiectasis
  • Chronic obstructive pulmonary disease (COPD)
  • Cystic fibrosis
  • Emphysema
  • Fungal infections of the lung 
  • Granulomatous lung diseases
  • Hepatopulmonary syndrome
  • Interstitial lung disease
  • Lung cancer
  • Lung transplantation 
  • Pulmonary fibrosis
  • Pulmonary vascular disease 
  • Pulmonary hypertension
  • Pleurisy
  • Pneumonia
  • Sarcoidosis
  • Sleep disorders
  • Smoking cessation
  • Tuberculosis
  • Tuberculous and nontuberculous mycobacterial pulmonary disease

Learn more about lung care

Rehabilitation and physical therapy

Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:

  • Musculoskeletal disorders
  • Neurologic disorders and injuries
  • Pediatric neurological and developmental disorders
  • Post-operative care
  • Sports injuries

Read more about our PT and rehab services

Rheumatology

Our rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:

  • Arthralgias and myalgias
  • Connective tissue disorders
  • Fibromyalgia
  • Gout
  • Lupus
  • Osteoarthritis
  • Polymyalgia rheumatic
  • Polymyositis
  • Psoriatic arthritis
  • Rheumatoid arthritis (including juvenile rheumatoid arthritis)
  • Sarcoid
  • Scleroderma/CREST syndrome
  • Sjogren's syndrome
  • Tendonitis
  • Vasculitis

Read more about rheumatology

Surgical services

Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including: 

  • Cardiothoracic surgery
  • Colon and rectal surgery
  • General surgery
  • Gynecological surgery
  • Head and neck surgery
  • Ophthalmic surgery
  • Orthopedic surgery
  • Pediatric surgery
  • Plastic surgery
  • Podiatric medicine and surgery
  • Robotic surgery
  • Surgical oncology 
  • Urologic surgery
  • Vascular surgery

Read more about surgical services

Urology

Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:

Urinary-related:

  • Bladder disorders and cancer
  • Inability to control urination
  • Kidney disorders (including kidney stones)
  • Urethral disorders

Related to male reproductive organs:

  • Erectile dysfunction
  • Infertility
  • Penile disorders and cancer
  • Prostate disorders and cancer
  • Sexually transmitted diseases (STDs)
  • Undescended testicles (cryptorchidism)

Read more about our urology services

Women's health

From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.

Services include:

  • Breast surgery
  • Gynecological surgery
  • Gynecology
  • Hormone replacement therapy

Learn more about women's health

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
By searching you agree to these terms
  • Aetna - (17)
    Choice POS II
    Open Access Elect Choice
    Open Access Managed Choice
    Select SM
    Aetna Signature Administrators
    Elect Choice
    Health Network Option
    HMO
    Managed Choice
    Open Access Select
    Open Choice PPO
    QPOS
    Aetna Whole Health/BSWQA
    Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna Medicare Freedom Plan (PPO)
    Select
    Health Network Only
  • Baylor Scott & White Health Plan - (26)
    2023 BSW Employee Network (SEQA & EQA)
    RightCare STAR Medicaid Network
    2024 BSWH Employee Network (SEQA & EQA)
    2024 BSWH Employee Network (PPO & HDHP)
    BSW Premier HMO-Individual/Family
    PPO Network-Group
    BSW Plus HMO-Individual/Family
    HMO Network-Individual/Family
    BSW Premier HMO-Group
    BSW Preferred HMO - Individual Marketplace
    Pyco Industries Employee Plan
    HMO Network-Group
    BSW Preferred HMO Network - Group
    BSW Plus PPO-Individual/Family
    BSW Plus HMO-Group
    BSW Premier PPO
    BSW Plus PPO-Group
    Covenant Preferred HMO
    McLane Group Network
    BSW Access PPO
    2023 BSW Employee Network (PPO & HSA)
    EPO Network-Individual/Family
    BSW SeniorCare Advantage PPO
    BSW Preferred PPO Network
    BSW Solutions PPO
    BSW SeniorCare Advantage HMO
  • Blue Cross Blue Shield - (22)
    Blue Advantage HMO
    Blue Choice PPO
    Blue Essentials
    Blue Essentials Access HMO
    Blue Premier
    Blue Premier Open Access HMO
    Medicare Advantage - EFH Retirees
    Medicare Advantage - Oncor
    ParPlan
    Traditional
    Indemnity
    STAR Kids
    Blue Advantage - Bronze
    Blue Advantage Plus - Silver
    Blue Advantage Plus - Bronze
    Blue Advantage - Silver
    TRS-ActiveCare Primary+
    Federal Basic Option
    Federal FEP Blue Focus
    High Performance Network
    Blue Cross Medicare Advantage (HMO)
    Blue Advantage Plus - Gold
  • Brookshire Brothers - (3)
    Self-Insured Employee Plan
    Brookshire Brothers Employee Plan (Nexcaliber)
    Employee Benefit Plan
  • Cigna - (18)
    Cigna Choice Fund
    EPO
    HMO
    HMO Open Access
    HMO/POS
    LocalPlus
    LocalPlusIN
    Network
    Network Open Access
    Network POS
    Open Access Plus
    POS
    POS Open Access
    PPO
    BSW Extended PPO
    Choice Fund
    Point of Service Open Access
    Open Access
  • Consolidated Association of Railroad Employees - (1)
    Self-Insured Employee Plan
  • CorVel - (1)
    Workers Comp
  • Coventry - (1)
    Coventry/First Health
  • Coventry Workers' Compensation - (1)
    Coventry Workers' Compensation
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • Envolve Vision - (1)
    Envolve Vision
  • FirstCare Health Plans - (2)
    STAR Medicaid - MRSA
    FirstCare Select Plus HMO Network
  • Galaxy Health Network - (1)
    Galaxy Health Network
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (9)
    ChoiceCare
    Humana Preferred
    National POS
    Commercial PPO Plans
    Commercial HMO Plans
    Medicare Advantage Plans (exclude Southwestern Health Resources Network)
    HumanaChoice (PPO)
    HMO
    Humana Gold Plus (HMO)
  • Independent Medical Systems - (1)
    IMS Network
  • Injury Management Organization (IMO) - (1)
    Injury Management Organization (IMO)
  • Midland Memorial Hospital - (1)
    Employee Benefit Plan
  • Mother Frances Hospital Regional - (1)
    Self-Insured Employee Plan
  • Nebraska Furniture Mart - (3)
    Pearl
    Onyx
    Emerald
  • OccuNet - (1)
    Occupational Networks of Texas, Inc.
  • PHCS Network - (1)
    PHCS Network
  • Prime Health Services - (1)
    Workers Comp
  • Reny Company - (1)
    Workers Comp
  • Rockport - (1)
    Workers Comp
  • Sedgwick Preferred Network f/k/a Southwest Medical - (1)
    Workers Comp
  • Superior Health Plan - (7)
    STAR
    STAR+PLUS
    CHIP
    CHIP Perinate
    Foster Care
    Wellcare
    Wellcare by Allwell
  • Superior HealthPlan - (4)
    CHIP Perinate
    Foster Care
    STAR
    STAR+PLUS
  • Three Rivers Network - (1)
    Three Rivers Network
  • Tricare - (5)
    Tricare Extra
    Tricare Prime
    Tricare Select
    Prime
    Extra
  • TriWest HealthCare - (1)
    VA-PCCC
  • United Healthcare - (8)
    Select Plus
    UnitedHealthcare Group Medicare Advantage (PPO)
    Navigate
    Core Essential
    Core
    Choice
    STAR+PLUS
    Charter Balanced
  • UnitedHealth - (30)
    Charter HMO
    Charter EPO
    Charter POS
    Choice HMO
    Choice +HMO
    Choice EPO
    Choice Plus POS
    Core HMO
    Core EPO
    Core Choice Plus POS
    Navigate EPO
    Navigate HMO
    Navigate HMO+
    Navigate POS
    PPO
    Options PPO
    Select +
    Select HMO
    Select EPO
    Select Plus POS
    AARP Medicare Complete
    Dual Complete Medicare Advantage
    Medicare Complete
    Medicare Gold
    Medicare Silver
    Group Medicare Advantage
    STAR
    STAR+PLUS
    CHIP
    STAR Kids
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.

    If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
Text BETTER to 88408

More helpful information

​​​​​​​​​​​​​Here's more information to help with your visit to our campus.
  • ATMs

    ATMs

    An automatic teller machine (ATM) is available in the first floor main lobby of the hospital between the gift shop and chapel.

  • Community involvement

    Community involvement

    Our commitment to your health extends beyond the walls of our hospitals and clinics.

    Meeting community needs
  • Concierge and information desk

    Concierge and information desk

    Visitor information/concierge desks are located in the main entrance of the medical center, where staff can assist you with general information, maps, notary public services and local eateries/hotel listings.

  • Dining options

    Dining options

    Round Rock Café

    Located on the first floor of the medical center near the Healing Garden, the Round Rock Cafe features a variety of dining options, including: home-cooked meals, homemade pizza and freshly packaged to-go sandwiches, salads and fruit items.

    Monday through Friday

    • Breakfast: 6:30 - 10:00 AM
    • Lunch: 11:00 AM - 2:00 PM
    • Snacks: 2:00 - 7:30 PM

    Saturday and Sunday

    • Breakfast: 7:00 - 10:00 AM
    • Lunch: 11:00 AM - 1:00 PM
  • Estimate your cost of care

    Estimate your cost of care

    Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.

    Estimate your cost of care
  • Gift shop

    Gift shop

    Our gift shop is located on the first floor of the hospital near the information desk.

    • Monday through Friday
    • 9:30 AM - 6:30 PM
    • Phone: 512.509.9137

    Visitors should check with the nurse before bringing patients food or drinks to ensure they are appropriate for the patient. In intensive care units, please check with nurses regarding any gifts.

    Order online
  • Medical records

    Medical records

    You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.

    Request your records
  • Nursing accomplishments

    Nursing accomplishments

    Our nurses are dedicated to the care of a diverse community of patients. As members of our front line care team, they take pride in seeking opportunities to provide a higher level of care.

    View nursing accomplishments
  • Recognize an employee

    Recognize an employee

    Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.

    Nominate an employee
  • Security and lost and found

    Security and lost and found

    Security officers are available 24 hours a day. The security office is located near the emergency room.

  • Spiritual care

    Spiritual care

    Chaplains are available 24 hours a day in the hospital, or patients and visitors may wish to visit a chapel or meditation area.

    • Chapel (First floor)
    • Healing Garden (Outdoors, near Round Rock Café)
    Connect with a Chaplain
  • Visitor lounges

    Visitor lounges

    There are designated lounges for visitors on patient floors. Specific areas have been designated for guests in other areas. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select lounge areas.

    The use of wireless communication devices, such as cell phones, notebooks and laptops, can interfere with medical equipment and is restricted in all patient care areas. Please restrict your use of these devices to visitor lounges and non-patient care areas.

  • Volunteer with us

    Volunteer with us

    We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.

    Become a volunteer

ATMs

An automatic teller machine (ATM) is available in the first floor main lobby of the hospital between the gift shop and chapel.

Community involvement

Our commitment to your health extends beyond the walls of our hospitals and clinics.

Meeting community needs

Concierge and information desk

Visitor information/concierge desks are located in the main entrance of the medical center, where staff can assist you with general information, maps, notary public services and local eateries/hotel listings.

Dining options

Round Rock Café

Located on the first floor of the medical center near the Healing Garden, the Round Rock Cafe features a variety of dining options, including: home-cooked meals, homemade pizza and freshly packaged to-go sandwiches, salads and fruit items.

Monday through Friday

  • Breakfast: 6:30 - 10:00 AM
  • Lunch: 11:00 AM - 2:00 PM
  • Snacks: 2:00 - 7:30 PM

Saturday and Sunday

  • Breakfast: 7:00 - 10:00 AM
  • Lunch: 11:00 AM - 1:00 PM

Estimate your cost of care

Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.

Estimate your cost of care

Gift shop

Our gift shop is located on the first floor of the hospital near the information desk.

  • Monday through Friday
  • 9:30 AM - 6:30 PM
  • Phone: 512.509.9137

Visitors should check with the nurse before bringing patients food or drinks to ensure they are appropriate for the patient. In intensive care units, please check with nurses regarding any gifts.

Order online

Medical records

You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.

Request your records

Nursing accomplishments

Our nurses are dedicated to the care of a diverse community of patients. As members of our front line care team, they take pride in seeking opportunities to provide a higher level of care.

View nursing accomplishments

Recognize an employee

Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.

Nominate an employee

Security and lost and found

Security officers are available 24 hours a day. The security office is located near the emergency room.

Spiritual care

Chaplains are available 24 hours a day in the hospital, or patients and visitors may wish to visit a chapel or meditation area.

  • Chapel (First floor)
  • Healing Garden (Outdoors, near Round Rock Café)
Connect with a Chaplain

Visitor lounges

There are designated lounges for visitors on patient floors. Specific areas have been designated for guests in other areas. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select lounge areas.

The use of wireless communication devices, such as cell phones, notebooks and laptops, can interfere with medical equipment and is restricted in all patient care areas. Please restrict your use of these devices to visitor lounges and non-patient care areas.

Volunteer with us

We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.

Become a volunteer