Emotional

Behavioral Health eVisit

If you are experiencing anxiety, alcohol or drug dependency, depression, difficulty coping or high-levels of stress, a behavioral health eVisit may help.

BSW providers are available Monday through Friday, 8 a.m. to 4:30 p.m. and will usually respond to your request within two hours.

_{Note: Available for employees and dependents (age 18+) enrolled in a BSW medical plan. eVisits are not intended for behavioral health emergencies. If you need immediate assistance, dial 911 or call the National Suicide Prevention Lifeline at 800.273.8255. Additionally, behavioral health eVisits do not support prescriptions or medication refills.}

Employee Assistance Program

Our Employee Assistance Program (EAP) through Cigna offers no-cost confidential support on a variety of emotional health topics for all employees and their family members, regardless of enrollment status. Explore the offerings below or view the EAP overview.

Counseling
Legal assistance
Financial guidance
Parenting support
Eldercare support
Pet care support
Identity theft assistance

Counseling

Get five free in-person sessions, per issue.

NEW! TalkSpace: Sessions now available through Talkspace, a platform to connect with licensed therapists online. Contact Cigna for an EAP Code prior to booking.

View Getting Started with Talkspace guide
View Talkspace FAQs

Talkspace: Getting started Talkspace: FAQs

Legal assistance

Book a 30-minute consultation with an attorney

Financial guidance

Get a 30-minute telephone consultation with a qualified specialist.

Parenting support

Tap into resources and referrals for childcare providers, before and after school programs, camps, adoption organizations, child development, prenatal care and more.

Eldercare support

Tap into resources and referrals for home health agencies, assisted living facilities, social and recreational programs and long-distance caregiving

Pet care support

Tap into resources and referrals for pet sitting, obedience training, veterinarians and pet stores.

Identity theft assistance

Get a 60-minute consultation.

Two ways to access EAP offerings

Call 24/7 to speak with an advocate.

Trained advocates can help you schedule your free sessions, assess your needs and develop a solutions.

Call 877.622.4327

Connect to resources from myCigna portal.

View your coverage, access work/life resources, explore articles and webinars and more from the myCigna portal.

_{Log into your exisiting account, or create an account using BSWH as the employer ID and select "register for the Employee Assistance Program only."}

Go to my.Cigna

Get in the right Headspace
Free access to paid content
With hundreds of exercises for meditation, sleep, focus and movement, the Headspace app helps users live their whole day mindfully.

All employees and two family members (18 years of age or older) have access to a free one-year subscription to Headspace.
Set up your account

Just A.S.K.

Identifying suicide warning signs, knowing where to get help and taking action may save a life—the life of a friend, colleague, family member, or even your own. Our Just A.S.K. protocol at BSW offers insight and information for everyone to help prevent a suicide by taking these steps:

Approach
Stay connected
Keep them safe

Access Resources

View More Details

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Mission and Ministry

BSW chaplains offer ministry and support for all faiths to aid healing when life has been disrupted by illness, death or stress, including:

Grief and bereavement counseling
Advanced care planning
Religious resources outside the hospital, such as a pastor, priest, minister, rabbi, imam or spiritual adviser of your choice

Call from 7 a.m. to 7 p.m., Monday to Friday, to speak with a chaplain.

_{Note: Log in required.}

Peer Support

When the professionals delivering care become the ones in need of support, the Peer Support team provides empathetic, peer-to-peer guidance. Meet with a trained colleague who can help you manage a difficult situation, including:

Unexpected patient outcomes
Traumatic patient outcomes
Difficult disclosures

Call from 8 a.m. to 5 p.m. daily to schedule your free session.

Call 888.674.PEER (7337)

Peer Support Overview

Note: Log in required

Recovery Support for Addiction

We've partnered with Enterhealth to offer eligible employees and family members free, unlimited access to support and the opportunity for better addiction recovery.

The Enterhealth Connect portal delivers Advanced Recovery Support learning modules. It's free, confidential and available 24/7 to all employees and their families. It's a real solution to this real problem.

Log in to access the self-assessments, helpful insights and self-help information about alcohol, drug and nicotine addiction, misuse and abuse. Follow the steps below to begin:

Click portal link below
Click "Get Started"
Complete the form, using access code "BSWH"
Click "Create New Account"
Check your email for the link to set your password (check spam if needed)
Use the username and password to access your account

Go to Portal

Sacred Vocation Program

Created to increase joy in our work and connectivity with our teams, this self/professional-enrichment program helps participants connect their purpose to their work, as a special calling or "sacred vocation."

Register for the entire course—delivered via video, Webex or site-based small group—or register for the video course and select the chapters that would help you most:

Chapter 1: What Gives Meaning to Our Lives
Chapter 2: Discovering Our Capacity to Heal and Harm
Chapter 3: Putting Purpose and Healing Skills Into Practice
Chapter 4: Living Your Purpose As An Emotional and Spiritual Healer

_{Note: Log-in required.}

Well-Being in Medicine

For Physicians, Physician Leaders, Advanced Practice Providers, Residents and Nursing Leaders

Our BSW Well-Being in Medicine strives to help healthcare providers by offering programs aimed at reducing burnout, enhancing resilience and wellness, building community and camaraderie, and restoring the joy associate with practicing medicine and caring for others. See below for some program highlights and visit the Well-Being in Medicine page for full details.

_{Note: Log in required for all links.}

Equipping Medical Leaders

Take part in the comprehensive leader development experience to address demands our leader’s face and sharpen personal leadership skills in this five-workshop series.

Learn more

Lunch and Learn

Join in a series of events focused on educational health and wellness topics designed to facilitate meaningful conversation with your team.

Learn more

Rejuvenate Series

Earn six hours of CME and one hour of ethics in this day-long event filled with fun, fellowship and food. The program is designed to reinforce, refresh, reconnect and renew.

Retreat 1.0

Retreat 2.0

This site summarizes the programs and benefits available to employees and their eligible dependents. Official plan documents, policies and certificates of insurance that contain the details, conditions, maximum benefit levels and restrictions on benefits govern our benefits program and are available on this site. In case of a conflict between this site and the official documents, the official documents prevail. The information on this site isn't a guarantee of benefits. Baylor Scott & White reserves the right to modify or terminate its employee benefit plans and programs at any time for any reason.

Click here if you have feedback on the website or need to report an issue. All other questions and issues, please contact the corresponding resource on the Need Help page.