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Our behavioral health clinic in Frisco at The Star is a full-service practice committed to providing innovative outpatient services for children, adolescents, adults and seniors. The psychiatrists and clinical and support staff here are dedicated to providing our patients with a positive and helpful experience with their medical care.

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (8)
    Medicare Advantage Plans
    Aetna Signature Administrators
    Select
    Open Choice PPO
    Open Access Select
    Aetna Medicare Eagle Plan (PPO)
    Aetna Medicare Value Plan (HMO)
    HMO
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Blue Cross Blue Shield - (20)
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    Blue Choice PPO
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    Blue Premier Open Access HMO
    Medicare Advantage - Oncor
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    TRS-ActiveCare Primary+
    HealthSelect
    Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Advantage - Silver
    High Performance Network
    Blue Advantage - Gold
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    Federal Basic Option
    TRS-ActiveCare Primary
  • Cigna - (8)
    Children's Medical Center Employee Plan
    City of Dallas Employee Plan
    LocalPlus
    Open Access Plus
    Cigna HealthSpring
    Cigna Medicare Advantage
    BSW Extended PPO
    Open Access Plus In-Network
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • EHN - (1)
    Employers Health Network
  • First Health/Coventry - (1)
    First Health/Coventry Network
  • HealthSmart - (2)
    ACCEL Network
    Preferred Network
  • Humana - (10)
    ChoiceCare
    Humana Preferred
    National POS
    Commercial PPO Plans
    HumanaChoice (PPO)
    Humana USAA Honor with Rx (PPO)
    Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana Gold Plus (HMO)
    PPO
    HumanaChoice (Regional PPO)
  • Nebraska Furniture Mart - (1)
    Pearl
  • Parkland Community Health Plan - (3)
    CHIP Medicaid
    HealthFirst Medicaid
    CHIP
  • Scott & White Health Plan - (2)
    Cigna PPO Network - Out-of-Area Member Plan
    McLane Group Network
  • Superior Health Plan - (1)
    STAR+PLUS
  • Superior HealthPlan - (3)
    Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
    Medicare/Medicaid Plan
    STAR+PLUS
  • United Healthcare - (7)
    Choice
    Charter Balanced
    Options
    Surest
    AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    Navigate Plus
    AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
  • UnitedHealth - (2)
    Nexus ACO OA
    NexusACO R
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


Your rights and protections against surprise medical bills

Psychiatry services in Frisco

At Baylor Scott & White Behavioral Health Services at The Star, we strive for innovative care in psychiatric services. While offering an assortment of services for our patients, we specialize in psychiatric evaluations and medication management.

Psychiatry services we provide at The Star in Frisco include:

  • Addiction
  • Anxiety disorders
  • Attention deficit disorders
  • Bipolar disorders
  • Chemical dependency
  • Depressive disorder
  • Disruptive behavior disorders
  • Eating disorders
  • Genetic testing
  • Geriatric psychiatry
  • Mood disorders
  • Trauma

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
Text BETTER to 88408

Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.