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Baylor Scott & White Medical Center Carrollton

We want to make you aware that we have entered into an agreement with Sana Healthcare to transition our operations of Baylor Scott & White Medical Center – Carrollton on March 1, 2020. Sana is a like-minded, mission-driven organization with similar values and a passion for service. Baylor Scott & White Medical Center – Carrollton and Sana are committed to working together for a seamless transition to minimize any impact to your care.
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Hours
Open 24 Hours
Open 24 Hours

Tools & Resources

Our services are designed with you in mind so managing your healthcare needs is as simple as possible.

  • Dining Options
  • Spiritual Care
  • Visiting Hours
  • MyBSWHealth
  • Financial Assistance
  • Insurance Accepted
  • Medical Records
  • Pharmacy / Prescription Pick-Up Kiosk

Dining Options

Cafeteria

The cafeterias located on the first floor and open to the public. The Café offers a wide selection of made-from-scratch recipes daily. Grab-and-go selections include pre-made salads, sandwiches, and wraps, as well as desserts. The sauté station offers a daily made-to-order selection. Homemade soups, a build-your-own salad bar, and a beverage station are also available. 

Hours
Monday-Friday: 7 a.m. - 6 p.m.
Saturday-Sunday: 7 a.m. - 1:30 p.m.

Room Service

We makes every effort to provide nutritious meals prepared according to your doctor’s orders. An executive chef trained in the dietary needs of patients strives to prepare foods that are pleasing to the eyes and the taste buds.

Meals are served to patients between 7 a.m. and 7 p.m., and are delivered within 45 minutes of placing an order. You may select your own menu items from the menu and then dial 5000 to place your order with the room service assistant.

Family members or friends may have a guest meal tray delivered to the patient’s room for a $10 credit card charge.

Vending Machines

Vending machines with snacks and sodas are located on the first floor near the emergency department waiting area. Additional vending machines are available on the patient units and are available 24 hours a day.

Spiritual Care

We believe that total patient care demands attention to the spiritual, as well as the physical and emotional needs of each patient. Members of the Pastoral Services staff are available to assist you, whatever your religious persuasion. Your priest, minister, imam or rabbi is always welcome to visit you while you are here.

A chapel is located on the first floor and is open 24 hours a day. Visitors are welcome to visit the chapel for prayer and quiet reflection. To speak to a chaplain, please contact your nurse or dial 0.

Visiting Hours

Family members and friends are welcome to visit. Visitation times for special care units (critical care units, emergency department, women’s services, rehab and behavioral health) are determined by each individual special care unit.

We do have some requests of our visitors:

  • Family and friends are welcome 24 hours a day.
  • Try to keep visits brief and to only two people at any given time.
  • Please have an adult accompany any children under 12 and do not leave them unattended.
  • Wash your hands before and after your visit so you don't spread germs to the patient.
  • If you have a cold, flu, or other contagious disease please wait until you are well for your visit.
  • Please be respectful of other patients and keep noise to a minimum.
  • If you want to bring food to a patient, please check with the nursing staff. Some diets are restricted.
  • Visitors may not smoke on the hospital​ campus.
  • Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.

MyBSWHealth

MyBSWHealth is a online tool where you can communicate with your providers, schedule an appointment, access and manage your family’s health.

Financial Assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.

Insurance Accepted

Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.

To verify whether your insurance plan covers services rendered at Baylor Scott & White Health, contact your insurance provider directly by visiting your provider's website or calling the phone number listed on your insurance identification card.

Medical Records

You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.

Pharmacy / Prescription Pick-Up Kiosk

The Baylor Scott & White Pharmacy #104 is conveniently located on the 1st floor of Plaza I.

ScriptCenter® 24/7 Prescription Pick-Up Kiosk

Now there’s a quick, convenient and private way to pick up prescriptions for you and your family, even when the pharmacy is closed.

The ScriptCenter® is located in Baylor Scott & White Medical Center – Carrollton hospital on the first floor (across from Admissions, toward the professional buildings).

The kiosk may be used by any Baylor Scott & White Pharmacy patients and their family members. It’s available 24/7 and it’s a FREE service.

Medical Services

Baylor Scott & White Health offers expertise and treatment options conveniently located near you.

  • Allergy and Immunology
  • Anesthesiology
  • Back and Spine Care
  • Breast Imaging
  • Cancer Care
  • Cosmetic and Plastic Surgery
  • Critical and Intensive Care
  • Dermatology
  • Diabetes Care
  • Digestive Diseases
  • Ear, Nose and Throat
  • Emergency Care
  • Endocrinology
  • Eye Care
  • Foot Care
  • Genetics
  • Heart and Vascular Care
  • Hematology
  • Hospice Care
  • Imaging and Radiology
  • Infectious Diseases
  • Inpatient Medicine and Hospitalists
  • Kidney Disease
  • Lung Care
  • Men's Health
  • Neuroscience
  • Orthopedics
  • Pain Management
  • Pediatric Care
  • Rehabilitation and Physical Therapy
  • Rheumatology
  • Sleep Disorders
  • Sports Medicine
  • Surgical Services
  • Urology
  • Weight Management and Surgery
  • Wellness and Fitness
  • Women's Health
  • Wound Care

Allergy and Immunology

We have allergy and immunology specialists on the medical staff who can help identify your allergy triggers and manage your symptoms.

Conditions treated include:

  • Allergies
  • Asthma
  • Rhinitis
  • Chronic cough
  • Hives (urticaria)
  • Eczema (atopic dermatitis)
  • Recurring infections
  • Food allergies
  • Drug allergies
  • Allergic reactions to insect stings

Anesthesiology

Anesthesiologists are trained in the safe delivery and management of medications that put you to sleep temporarily and help manage your discomfort during recovery. Anesthesiology specialists are skilled in the delivery and management of medications to ensure you are properly sedated during your operation and are comfortable afterwards.

Anesthesiology is used for:

  • Minimally invasive procedures
  • Traditional procedures
  • Some dental procedures
  • Pain management
 
 

Back and Spine Care

Baylor Scott & White Health offers sophisticated solutions for back pain. Here, you have access to expert healthcare professionals, such as physical and occupational therapists, as well as physicians on the medical staff.

We provide both surgical and non-surgical treatment for conditions that include, but are not limited to:

  • Arthritis of the spine (osteoarthritis, rheumatoid)
  • Bone spurs and overgrowths
  • Degenerative disc disease (cervical, thoracic, lumbar)
  • Herniated discs (cervical, thoracic, lumbar)
  • Myofascial pain (inflammation of muscles and ligaments)
  • Osteoporosis of the spine
  • Pinched nerves
  • Sciatica
  • Spinal deformities (scoliosis, kyphosis)
  • Spinal injuries
  • Spinal stenosis (narrowing of spinal canal)
  • Spine trauma or fractures
  • Spine tumors

Breast Imaging

Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.

Services include:

  • Breast ultrasound
  • 3-D breast ultrasound
  • Cyst aspiration
  • Ductogram
  • Breast cancer risk assessment
  • Image-guided breast biopsy
  • Stereotactic breast biopsy
  • Lesion localization
  • Mammography (screening and diagnostic)
  • 3-D mammography (available at select locations)
  • Full-field digital mammography
  • Needle localization
  • Positron emission mammography (PEM) (available at select locations)

Cancer Care

Our goal is to give you and your family the physical, emotional and spiritual support you need during your cancer journey.

To help care for you, we provide:

  • Treatment for all types of cancer
  • Education and support programs
  • Research and clinical trials
  • Screening and prevention
  • Genetic counseling
  • Support services including nutrition, pastoral care and social work

Cosmetic and Plastic Surgery

Cosmetic surgery includes everything from body lifts to breast augmentation to liposuction. These procedures can be nonsurgical or surgical and reshape normal structures of the body ​to improve appearance. We work with you to help determine the right procedure for you based on your unique needs and circumstances, and your privacy is always a priority.​

Reconstructive surgery is performed on parts of the body caused by congenital defects, developmental abnormalities, trauma, infection, tumors or disease. It is generally performed to improve functions but may also be done to approximate a normal appearance.

Critical and Intensive Care

Baylor Scott & White Health offers advanced care for the most serious injuries and illnesses. Our critical and intensive care teams are here to not only provide quality care for the patient, but also to offer a supportive environment for family members and loved ones.

Critical and intensive care treats a wide variety of life-threatening injuries, illnesses and heart issues. Surgical treatments and interventions, medication and life support are all offered depending on the situation.

Dermatology

Baylor Scott & White Health is dedicated to delivering comprehensive care for skin disorders. Our dermatology care locations are equipped with innovative technology, and we have experienced dermatologists on the medical staff who specialize in skin, hair and nail disease to provide you with personalized care.

Some common skin conditions treated by the dermatologists on the medical staff include:

  • Acne​​
  • ​​Dermatitis
  • Psoriasis​
  • ​Rosacea
  • Skin cancer​
  • ​Warts​
  • Actinic keratosis
  • Eczema​​
  • Skin infections

Diabetes Care

Baylor Scott & White Health provides a comprehensive approach to the care of patients with diabetes. We offer services related to cardiology and pulmonology for heart and lung care, neurology for nervous​ system care​, nephrology for kidney care, ophthalmology to prevent vision loss, orthopedics ​and physical medicine and rehabilitation and podiatry to maintain foot health.

Digestive Diseases

At Baylor Scott & White, we are committed not only to diagnosing and treating your digestive conditions and diseases but also helping you make lifestyle adjustments.

To help care for you, we provide:​​​​

  • Advanced diagnostic technology
  • Colonoscopy
  • Treatment for a variety of digestive conditions
  • Education and support programs
  • Research and clinical trials
  • Heartburn and acid reflux center

Ear, Nose and Throat

If you're battling a balance disorder, having trouble hearing or simply sick of seasonal allergies, Baylor Scott & White can help you or your family with treatment.​

Conditions treated include:

  • Influenza
  • Cold
  • Allergies
  • Nasal polyps
  • Nasal septum issues
  • Snoring
  • Sleep apnea
  • Vertigo/dysequilibrium
  • Tumors of the temporal bone and base of the skull
  • Acute and chronic infections of the external middle and inner ear
  • Deafness
  • Otosclerosis
  • Cholesteatoma
  • Stenosis of the ear canal
  • Benign and malignant tumors of the temporal bone ear canal and auricle

Emergency Care

From chest pain to snake bites, you can count on us to provide you with quality emergency care 24 hours a day, seven days a week. If you are experiencing a medical emergency, call 911 immediately.

Endocrinology

Endocrinologists on the medical staff at Baylor Scott & White Health study and treat problems with the glands. Baylor Scott & White is com​mitted to ongoing research, innovative treatment and the development of management programs to help treat diabetes.

Some common conditions treated by endocrinologists on the medical staff include:

  • ​Diabetes
  • Hypogonadism
  • Lipid disorders
  • High blood cholesterol and triglycerides
  • ​Obesity
  • Osteoporosis
  • Parathyroid calcium disorders
  • Pituitary and adrenal disorders
  • Thyroid diseases

Eye Care

There are many disorders of the eye that require clinical care by a physician or other healthcare professional. Our eye care team includes ophthalmologists and optometrists on the medical staff.

Some common conditions treated include:

  • Age-related macular degeneration​ (AMD)
  • Cataracts​
  • Corneal diseases
  • Diabetic retinopathy​
  • Glaucoma​
  • Refractive errors​ (astigmatism, farsightedness and nearsightedness)​
  • Retinal diseases

Foot Care

Podiatrists on the medical staff at Baylor Scott & White Health diagnose, evaluate and treat a wide range of conditions that affect the foot, ankle and lower leg. Podiatrists are also part of a medical team that addresses more complex health concerns such as diabetes, arthritis and sports injuries.

Common conditions treated include:

  • Pai​nful calluses
  • Ingrown toenails
  • Neuromas
  • Warts
  • Flat feet
  • Joint problems such as:
    • Arthritis
    • Hammertoes
    • Bunions
  • Biomechanics/sports injuries:
    • Sprains
    • Overuse syndromes
    • Heel pain
  • Conditions requiring custom orthotics and bracing

Genetics

At Baylor Scott & White Health, we offer genetic services to help you understand your genetic risk for certain conditions, such as cancer and heart disease, and tailor treatments based on your unique needs.

Heart and Vascular Care

Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

Our services include:

  • Cardiac rehabilitation
  • Cardiology
  • Electrophysiology
  • Heart failure
  • Vascular care

Hematology

Hematologists on the medical staff at Baylor Scott & White Health specialize in the diagnosis, evaluation and treatment of blood diseases. The most common reason to see a hematologist specializing in benign (non-cancerous) hematology is blood disorders.

Some common blood disorders treated by hematologi​sts include:

  • Bleeding
  • Clotting problems
  • Infection
  • Anemia
  • Benign monoclonal gammopathy
  • Coagulopathies
  • Erythrocytosis
  • Leukocytosis
  • Lymphohistiocytic disorders
  • Pancytopenia
  • Sickle cell disease
  • Thrombocytosis
  • Thrombocytopenia
  • von Willebrand disease

Hospice Care

Hospice care is specially designed for adults, children and infants whose illness cannot be cured. Hospice is a supportive, life-affirming approach to meeting the special needs of terminally ill people, their families and their caregivers.

Hospice care services may include:

  • Pain management
  • Medication management and dispensal
  • Bereavement counseling

Some common conditions that may benefit from hospice care include:

  • Adult failure to thrive
  • Dementia​
  • Chronic degenerative neurologic disease
  • Heart disease
  • HIV/AIDS
  • Huntington's disease
  • Liver disease
  • Parkinson’s disease
  • Pulmonary disease​​
  • Renal failure
  • Stroke
  • Coma

Imaging and Radiology

Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.​​

Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.

Services include:

  • Arthrography
  • Bone density measurement​
  • 3-D Breast Imaging (mammography)
  • CT scan​ (computerized tomography)
  • MRI​ (magnetic resonance​ imaging)
  • Ultrasound
  • X-ray and fluoroscopy
  • Colonoscopy​

Infectious Diseases

Baylor Scott & White Health has physicians on the medical staff certified by the American Board of Internal Medicine in both infectious diseases and internal medicine. Infectious disease physicians are also trained in outpatient antibiotic infusion and travel medicine.

Some common infectious diseases include:

  • Fever of unknown origin (FUO)
  • Fungal infections
  • Gastrointestinal infections
  • HIV/AIDS and associated opportunistic infections
  • ​Mycobacterial infections​​
  • Skin and soft tissue infections
  • Common cold
  • Meningitis
  • Flu
  • ​Lyme disease​
  • Malaria
  • Tuberculosis
  • West Nile virus
  • Whooping cough​​​
  • Bacteremia/sepsis
  • ​Bone and joint infections
  • Central nervous system infections
  • Infections in immunocompromised patients (transplant, cancer chemotherapy, etc.)
  • Endocarditis and endovascular infections

Inpatient Medicine and Hospitalists

Hospitalists, also known as inpatient medicine physicians, specialize in general medical care for hospitalized people. A hospitalist will provide care upon your hospital admission and will continue the care during your stay. The hospitalist handles admissions, coordinates diagnostic tests, works with your primary care physician and helps with your discharge.​

Kidney Disease

Some kidney conditions may require treatment by a nephrologist, a physician on the medical staff who specializes in kidney care.

Some common conditions treated include:

  • Kidney failure
  • Kidney cancer
  • Kidney infections
  • Severe or difficult to control hypertension
  • Kidney stones
  • Recurrent urinary tract infections
  • Diabetic renal disease
  • Amyloidosis
  • Renal artery stenosis
  • Electrolyte disorders
  • Obstructive/reflux nephropathy
  • Polycystic kidney disease
  • Interstitial nephritis
  • Acute kidney injury
  • Abnormal urinalysis
  • Glomerulonephritis

Lung Care

Baylor Scott & White offers diagnostic and treatment options to manage and treat acute and chronic respiratory and pulmonary disorders.

Pulmonologists on our medical staff study and treat diseases of the lungs, airways and chest, care for the very sick in critical care units, as well as treat sleep disorders. If surgery is required, we have physicians on the medical staff specially trained in thoracic surgery.

Baylor Scott & White offers care for numerous lung conditions including:

  • Asthma
  • Acute and chronic pulmonary embolism
  • Chronic obstructive pulmonary disease (COPD)
  • Cystic fibrosis
  • Lung cancer
  • Pulmonary fibrosis
  • Pulmonary hypertension
  • Pneumonia
  • Sleep disorders
  • Smoking cessation
  • Tuberculosis

Men's Health

Regular annual checkups are a good defense against the forces of bad health.

From essential prostate cancer screenings to innovative treatments for urinary incontinence, Baylor Scott & White offers comprehensive services for men.

Neuroscience

The neurologists, neuroradiologists and neurosurgeons at Baylor Scott & White Health diagnose and treat virtually every kind of neurological disorder and injury. From brain tumors, strokes and aneurysms to head trauma and spinal cord injuries, these experienced physicians on the medical staff have the expertise and technology to improve a patient's quality of life.​

Our specialty services include:

  • Neurology
  • Neurosurgery
  • Stroke care

Orthopedics

Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.

To help care for you, we provide:

  • Hand surgery
  • Hand, elbow, wrist surgery
  • Joint replacement
  • Neck, back, spine surgery
  • Orthopedic surgery

Pain Management

Chronic pain can lead to a drastic change in a person's quality of life. At Baylor Scott & White, our healthcare professionals offer many options for advanced pain therapy.​

Baylor Scott & White provides patients with comprehensive care to relieve different types of pain:

  • Chronic pain
  • Chronic lower back pain
  • Fibromyalgia
  • Low back pain
  • Neck pain
  • Nonspecific back pain
  • Reflex sympathetic dystrophy
  • Sciatic nerve pain

Pediatric Care

Physicians on the medical staff specialize in pediatric subspecialties to help meet the healthcare needs of your entire family.

Rehabilitation and Physical Therapy

From sports injuries to stroke rehabilitation, ​​​our goal is to use a comprehensive approach to returning you to a more active, healthful lifestyle.

We treat numerous conditions in the areas of:

  • Musculoskeletal disorders
  • Neurologic disorders and injuries
  • Pediatric neurological and developmental disorders
  • Post-operative care
  • Sports injuries

Rheumatology

Rheumatologists on the medical staff at Baylor Scott & White Health study and treat arthritis and other joint, muscle and bone diseases.

Some of the conditions treated by a rheumatologist include:

  • Arthralgias and myalgias
  • Osteoarthritis
  • Connective tissue disorders
  • Tendonitis
  • Psoriatic arthritis
  • Gout
  • Fibromyalgia
  • Scleroderma/CREST syndrome
  • Polymyalgia rheumatic
  • Rheumatoid arthritis (including juvenile rheumatoid arthritis)
  • Lupus
  • Polymyositis
  • Vasculitis
  • Sjogren's syndrome
  • Sarcoid

Sleep Disorders

Help for sleep disorders is available at Baylor Scott & White Health. Our sleep program is dedicated to alleviating symptoms and improve sleep patterns and daily life for people with sleep disorders. We offer a full range of up-to-date diagnostic and treatment procedures as part of our comprehensive care program to help you get back to sleep.

To diagnose and treat sleep disorders, experts at Baylor Scott & White may use a variety of sleep studies and treatment methods, including:

  • Home sleep study
  • Actigraph to monitor sleep and wake patterns
  • Nocturnal polysomnography
  • CPAP titration study (continuous airway pressure therapy)
  • Nocturnal seizure monitoring
  • Ventilatory support study
  • Maintenance of wakefulness test (MWT)
  • Multiple sleep latency testing (MSLT)
  • Pediatric sleep study
  • Seizure sleep study
  • Split night sleep study

Sports Medicine

The sports medicine surgeons on the medical staff are skilled at repairing all sports-related injuries, from the simple to the complex.​​​​​​

Conditions we treat include:

  • Shoulder/elbow pain
  • Hand/wrist pain
  • Hip pain
  • Knee pain
  • Ankle/foot paint

Surgical Services

Baylor Scott & White Health offers numerous surgical services. Innovations such as single incision laparoscopic surgery and other operations provide you with advanced surgical options.​​​

Our surgical specialties at this location may include:

  • Colon and rectal surgery
  • General surgery
  • Gynecological surgery
  • Orthopedic surgery
  • Podiatric surgery
  • Urologic surgery

Urology

From essential cancer screenings to innovative treatments for urinary incontinence, Baylor Scott & White Health is committed to caring for your urology concerns.

Some common urology conditions include the following:

  • Benign Prostatic Hyperplasia (BPH)
  • Bladder Cancer
  • Bladder Disorder
  • Bladder, Urethral and Kidney Stones
  • Urinary Incontinence/Overactive Bladder
  • Prostate Cancer
  • Kidney Cancer
  • Kidney Disorders
  • Penile Disorders
  • Prostate Disorders
  • Testis Disorders
  • Undescended Testicles (Cryptorchidism)
  • Uteral Disorders
  • Urethral Disorders
  • Urethral Stricture Disease

Weight Management and Surgery

Weight loss surgery, also known as bariatric surgery, is a tool to produce significant weight loss for morbidly obese people. If you have unsuccessfully battled a serious weight problem, Baylor Scott & White Health can help you take control of your health and change your life.

We have devoted the necessary resources to provide you with comprehensive care, including patient education, pre-surgical counseling, advanced surgical options and long-term post-surgical care.

Wellness and Fitness

We take a comprehensive approach to fitness and nutrition at Baylor Scott & White Health. We're here as a resource to help you achieve your specific health goals.

Whether you're a seasoned athlete, just starting a fitness program, or recovering from and injury or illness, we have the equipment, facilities, classes, and programs to help you succeed. From group exercise to nutrition counseling, we are focused on your wellness.

Women's Health

From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.

Services include:

  • Breast surgery
  • Gynecological surgery
  • Gynecology
  • Hormone replacement therapy

Wound Care

We offer a variety of wound care services through the Comprehensive Wound Center. This specialized service focuses on the evaluation and treatment of chronic wounds, using advanced wound care technologies, as well as traditional medical and surgical therapies.

Medical specialties affiliated with the center include infectious disease, orthopaedics, plastic surgery, vascular surgery and podiatry.​

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