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Baylor Scott & White Douglass Community Clinic Plano

Visit Us
Closed. Opens Monday at 8 a.m.
Monday:
8 a.m. - 4:30 p.m.
Tuesday:
8 a.m. - 6 p.m.
Wednesday:
8 a.m. - 4:30 p.m.
Thursday:
8 a.m. - 4:30 p.m.
Friday:
8 a.m. - 4:30 p.m.
Contact

Welcome to Baylor Scott & White Douglass Community Clinic – Plano

 
 

As an outreach of Baylor Scott & White Health's Christian mission of healing, Baylor Scott & White Douglass Community Clinic – Plano seeks to provide quality healthcare and a compassionate medical home to patients and families who do not have access to a primary care physician.

We specialize in the management of chronic diseases and preventive care, especially for patients who have previously had limited access to medical care. We offer​ financial assistance for the medical care we provide based on Baylor Scott & White Health's eligibility plan. If you qualify for financial assistance we request a $10 co-pay at each visit.

Services we offer include:

  • Medical care from a board-certified family physician
  • Home health visits
  • Labs
  • Immunizations
  • Minor outpatient procedures
  • Diabetes education
  • Social work
  • Pharmacy assistance program to help obtain low cost or free medications
  • Referrals to specialty care

Pay Your Bill

We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.

Tools & Resources

Our services are designed with you in mind so managing your healthcare needs is as simple as possible.

  • Patient Forms
  • Appointment Information
  • MyBSWHealth
  • Pay Your Bill
  • Financial Assistance
  • Accepted Insurance

Patient Forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.

New Patient Registration Forms

Authorization Forms

We do not release your medical information without your authorization.

Managing Someone Else's Healthcare

​If managing the healthcare of minors or adults, download the appropriate form above.

Appointment Information

Making An Appointment

On your first visit, we will begin a permanent record. Please bring any medications you are taking, so that we may accurately determine the dosage and frequency. We will ask you to complete a medical history and registration form. Please bring your insurance card and try to arrive at least thirty minutes early for your first visit. If you have been under the care of another doctor, we may ask your permission to transfer some of your records.

We have three appointment categories that take up varying amounts of time:

  • Annual exams or new patient visits—Plan on spending one hour including check-in time, filling out forms and the actual physician visit
  • Follow-up Exams—30 minutes
  • Sick Visits—Varies depending on the illness, but plan on at least 30minutes

Canceling An Appointment

Our appointments are verified by Televox, an automated system. If you later decide that you are unable to keep your appointment or you are going to be late, please call your physician’s office as soon as possible. This courtesy allows us to be of service to other patients.

Emergency Care

If you have an urgent problem, you may call your physician’s office to schedule an appointment. However, if you feel it is a life-threatening emergency, call 911. Do not delay by calling the doctor’s office first.

Prescription Refills

Our preferred method for refilling prescriptions is to have your pharmacist fax our office with your name and the prescription you need to be refilled. Because we do not have access to your medical records at night or on weekends, we are unable to refill prescriptions during those times.

Confidentiality

At Baylor Scott & White Douglass Community Clinic - ​Plano, we have a strict patient confidentiality policy. Your medical record is strictly private and will not be shared with your employer, friends or relatives without your written permission.

MyBSWHealth

MyBSWHealth is an online tool where you can communicate with your providers, schedule an appointment, access and manage your family’s health.

Pay Your Bill

We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.

Financial Assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.

Accepted Insurance

Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.

Medical Services

Baylor Scott & White Douglass Community Clinic – Plano offers expertise and treatment options conveniently located near you.

  • Primary Care

Primary Care

Acute Disease Management

  • Upper respiratory Infection
  • Back pain
  • Ear infection
  • Gastroenteritis

Preventive Health

  • Cholesterol test
  • Pap smear
  • Prostate cancer screening

Chronic Disease Management

  • Asthma
  • Diabetes
  • Hypertension

Immunizations

  • Flu
  • Meningitis
  • Pneumonia
  • Shingles
  • Tetanus
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