Inclement weather
Due to inclement weather conditions, this office may be closed. We may be contacting you to schedule a telehealth visit for the same day of your scheduled appointment when appropriate. If you have any questions or concerns, please message us through the MyBSWHealth app or MyBSWHealth.com. If you do not have a MyBSWHealth account text BETTER to 88408 to download the MyBSWHealth app.

Baylor Scott & White Family Medical Center – Riverside is pleased to provide the families of our Grand Prairie community with comprehensive, quality medical care in a comforting environment. We treat patients of all ages at our Grand Prairie family medical center.

We are proud to offer cardiology, sports medicine, gastroenterology, endocrinology, nephrology, and hepatology services at our Riverside family medicine location. A variety of specialists have satellite offices in our building, and our Riverside family practice is equipped with an on-site lab to provide X-ray services.

Baylor Scott & White Family Medical Center – Riverside offers same-day appointments, virtual appointments, and evening and weekend walk-in appointments for urgent needs for families in and around Grand Prairie. To schedule an in-person or virtual care appointment at our Riverside family practice, visit MyBSWHealth, or call our clinic at 972.606.8300.

Insurances accepted

Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information prior to scheduling your visit/procedure.
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  • Aetna - (2)
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  • Blue Cross Blue Shield - (9)
    Blue Advantage HMO
    Blue Choice PPO
    Blue Essentials
    Blue Premier
    Blue Premier Open Access HMO
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    ParPlan
    Traditional
  • Cigna - (4)
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    Open Access Plus
    Children's Medical Center Employee Plan
    City of Dallas Employee Plan
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • Healthscope - (2)
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    DART ACO Flex Plus
  • HealthSmart - (2)
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    Preferred Network
  • Humana - (4)
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  • Parkland Community Health Plan - (2)
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  • Scott & White Health Plan - (16)
    2019 BSWH Employee Network - PPO & HSA
    2019 BSWH Employee Network - SEQA & EQA
    Cigna PPO Network - Out-of-Area Member Plan
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    McLane Group Network
    PHCS/ARGUS - PPO Network - Out-of-Area Member Plan
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    TRS - Active Care Participants Network
  • Superior - (1)
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  • Superior HealthPlan - (3)
    Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
    Medicare/Medicaid Plan
    STAR+PLUS
  • UnitedHealth - (2)
    Nexus ACO OA
    NexusACO R
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


Your rights and protections against surprise medical bills
Medical services
​​​​​​​​​​​​​Baylor Scott & White Family Medical Center – Riverside offers expertise and treatment options conveniently located near you.
Primary care

The primary care physicians at our Riverside family practice offer many services, including:

Acute disease management

  • Upper respiratory infection
  • Back pain
  • Ear infection
  • Gastroenteritis

Preventive health

  • Cholesterol test
  • Pap smear
  • Prostate cancer screening

Chronic disease management

  • Asthma
  • Diabetes
  • Hypertension

Immunizations

  • Flu
  • Meningitis
  • Pneumonia
  • Shingles
  • Tetanus
Sports medicine

Enayet Neak, MD, is a board-certified family medicine physician. He treats patients for all non-operative orthopedic and musculoskeletal conditions. He is also a certified concussion specialist (ImPACT).

Dr. Neak provides treatment for the following conditions at our Riverside family medicine center:

  • Head and neck injuries
  • Concussion and return to play protocol
  • Shoulder and elbow pain (frozen shoulder, rotator cuff, tennis elbow, impingement, labrum injuries, shoulder instability)
  • Knee pain (runner’s knee, jumper’s knee, instability, worn meniscus, patella dislocations)
  • Foot and ankle pain (ankle sprains, plantar fasciitis, Achilles tendonitis)
  • Hip pain
  • Overuse injuries
  • Pre-participation physicals

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement. 

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.

    Please mail payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.

View financial assistance options

Healthcare is Better when it's all together.
Download the MyBSWHealth app today and see how easy it is to manage your family's care in one place.
Text BETTER to 88408

Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.

Other helpful information
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Same-day, walk-in and after-hours care

When you can't afford to wait for care

Here at our Riverside family practice, we provide same-day, walk-in and after-hours care for the following:

  • Allergies
  • Upper respiratory infection
  • Cold and flu
  • COVID-19 testing
  • Vomiting or diarrhea
  • Rashes and skin problems
  • Bites and stings
  • Minor burns, cuts and scrapes
  • Strains and sprains
  • Urinary tract infection

Some concerns and conditions that are not appropriate for walk-in visits at our Riverside family medicine center — and should be seen in the Emergency Room — are:

  • Difficulty breathing
  • Chest pain
  • Heart attack
  • Stroke
  • Seizure
  • Severe trauma
  • Heavy bleeding
Saturday morning injury clinic

The Saturday Morning Injury Clinic at our Riverside family practice is a year-round service that treats acute sports injuries, concussions, or acute pain. This walk-in service is offered from 8:00 AM - 12:00 PM

Conditions treated and services offered at the Saturday Morning Injury Clinic at our Riverside family medicine center include:

  • Sprains and strains
  • Joint and ligament injuries
  • Fractures
  • Concussions
  • Onsite X-rays
  • Splinting, casting and bracing

The clinic is appropriate for acute care injuries. Patients can be scheduled for advanced imaging, such as CT or MRI.