Baylor Scott & White Family Medical Center – Riverside is pleased to provide the families of our Grand Prairie community with comprehensive, quality medical care in a comforting environment. We treat patients of all ages at our Grand Prairie family medical center.

We are proud to offer cardiology, sports medicine, gastroenterology, endocrinology, nephrology, and hepatology services at our Riverside family medicine location. A variety of specialists have satellite offices in our building, and our Riverside family practice is equipped with an on-site lab to provide X-ray services.

Baylor Scott & White Family Medical Center – Riverside offers same-day appointments, virtual appointments, and evening and weekend walk-in appointments for urgent needs for families in and around Grand Prairie. To schedule an in-person or virtual care appointment at our Riverside family practice, visit MyBSWHealth, or call our clinic at 972.606.8300.

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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  • Aetna - (2)
    Medicare Advantage Plans
    Aetna Signature Administrators
  • Blue Cross Blue Shield - (9)
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    Blue Premier
    Blue Premier Open Access HMO
    Medicare Advantage - Oncor
    ParPlan
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  • Cigna - (4)
    Children's Medical Center Employee Plan
    City of Dallas Employee Plan
    LocalPlus
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  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
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  • HealthSmart - (2)
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    Preferred Network
  • Humana - (4)
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  • Parkland Community Health Plan - (2)
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  • Scott & White Health Plan - (16)
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    TRS - Active Care Participants Network
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    PPO Choice Network
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    PHCS/ARGUS - PPO Network - Out-of-Area Member Plan
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    McLane Group Network
  • Superior Health Plan - (1)
    STAR+PLUS
  • Superior HealthPlan - (3)
    Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
    Medicare/Medicaid Plan
    STAR+PLUS
  • UnitedHealth - (2)
    Nexus ACO OA
    NexusACO R
  • University Mary Hardin-Baylor - (1)
    Employee Benefit Plan
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Primary care services

Baylor Scott & White Family Medical Center – Riverside offers expertise and treatment options conveniently located near you.

Acute disease management

  • Upper respiratory infection
  • Back pain
  • Ear infection
  • Gastroenteritis

Preventive health

  • Cholesterol test
  • Pap smear
  • Prostate cancer screening

Chronic disease management

  • Asthma
  • Diabetes
  • Hypertension

Immunizations

  • Flu
  • Meningitis
  • Pneumonia
  • Shingles
  • Tetanus

Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.

    Please mail payment to the address listed on your statement.

  • Pay by phone

    Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.

    If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.

View financial assistance options

Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
Text BETTER to 88408

Patient forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.