Baylor Scott & White Family Medical Center – Riverside is pleased to provide the families of our Grand Prairie community with comprehensive, quality medical care in a comforting environment. We treat patients of all ages at our Grand Prairie family medical center.
We are proud to offer cardiology, sports medicine, gastroenterology, endocrinology, nephrology, and hepatology services at our Riverside family medicine location. A variety of specialists have satellite offices in our building, and our Riverside family practice is equipped with an on-site lab to provide X-ray services.
Baylor Scott & White Family Medical Center – Riverside offers same-day appointments, virtual appointments, and evening and weekend walk-in appointments for urgent needs for families in and around Grand Prairie. To schedule an in-person or virtual care appointment at our Riverside family practice, visit MyBSWHealth, or call our clinic at 972.606.8300.
Insurances accepted
Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.
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Aetna - (2)Aetna Signature AdministratorsMedicare Advantage Plans
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Blue Cross Blue Shield - (9)Blue Advantage HMOBlue Choice PPOBlue EssentialsBlue PremierBlue Premier Open Access HMOIndemnityMedicare Advantage - OncorParPlanTraditional
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Cigna - (4)LocalPlusOpen Access PlusChildren's Medical Center Employee PlanCity of Dallas Employee Plan
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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Healthscope - (2)DART ACO FlexDART ACO Flex Plus
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HealthSmart - (2)ACCEL NetworkPreferred Network
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Humana - (4)ChoiceCareCommercial PPO PlansNational POSHumana Preferred
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Parkland Community Health Plan - (2)CHIP MedicaidHealthFirst Medicaid
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Scott & White Health Plan - (16)2019 BSWH Employee Network - PPO & HSA2019 BSWH Employee Network - SEQA & EQACigna PPO Network - Out-of-Area Member PlanEPO Network - GroupEPO Network - Individual/FamilyHMO Network - GroupHMO Network - Individual/FamilyMcLane Group NetworkPHCS/ARGUS - PPO Network - Out-of-Area Member PlanPPO Choice NetworkPPO Choice Preferred NetworkPPO Network - GroupSeniorCare Advantage HMOSeniorCare Advantage PPOTexas Statewide PPOTRS - Active Care Participants Network
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Superior Health Plan - (1)STAR+PLUS
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Superior HealthPlan - (3)Medicare/Medicaid Dual Needs Plan: Advantage HMO SNPMedicare/Medicaid PlanSTAR+PLUS
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UnitedHealth - (2)Nexus ACO OANexusACO R
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University Mary Hardin-Baylor - (1)Employee Benefit Plan
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The primary care physicians at our Riverside family practice offer many services, including:
Acute disease management
- Upper respiratory infection
- Back pain
- Ear infection
- Gastroenteritis
Preventive health
- Cholesterol test
- Pap smear
- Prostate cancer screening
Chronic disease management
- Asthma
- Diabetes
- Hypertension
Immunizations
- Flu
- Meningitis
- Pneumonia
- Shingles
- Tetanus
Enayet Neak, MD, is a board-certified family medicine physician. He treats patients for all non-operative orthopedic and musculoskeletal conditions. He is also a certified concussion specialist (ImPACT).
Dr. Neak provides treatment for the following conditions at our Riverside family medicine center:
- Head and neck injuries
- Concussion and return to play protocol
- Shoulder and elbow pain (frozen shoulder, rotator cuff, tennis elbow, impingement, labrum injuries, shoulder instability)
- Knee pain (runner’s knee, jumper’s knee, instability, worn meniscus, patella dislocations)
- Foot and ankle pain (ankle sprains, plantar fasciitis, Achilles tendonitis)
- Hip pain
- Overuse injuries
- Pre-participation physicals
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order.
Please mail payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a member of our team at any time before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
When you can't afford to wait for care
Here at our Riverside family practice, we provide same-day, walk-in and after-hours care for the following:
- Allergies
- Upper respiratory infection
- Cold and flu
- COVID-19 testing
- Vomiting or diarrhea
- Rashes and skin problems
- Bites and stings
- Minor burns, cuts and scrapes
- Strains and sprains
- Urinary tract infection
Some concerns and conditions that are not appropriate for walk-in visits at our Riverside family medicine center — and should be seen in the Emergency Room — are:
- Difficulty breathing
- Chest pain
- Heart attack
- Stroke
- Seizure
- Severe trauma
- Heavy bleeding
The Saturday Morning Injury Clinic at our Riverside family practice is a year-round service that treats acute sports injuries, concussions, or acute pain. This walk-in service is offered from 8:00 AM - 12:00 PM
Conditions treated and services offered at the Saturday Morning Injury Clinic at our Riverside family medicine center include:
- Sprains and strains
- Joint and ligament injuries
- Fractures
- Concussions
- Onsite X-rays
- Splinting, casting and bracing
The clinic is appropriate for acute care injuries. Patients can be scheduled for advanced imaging, such as CT or MRI.