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Hospital Amenities

​​Cafés, Restaurant Information

Café meals for visitors and family are also available. The Café is open from 6:30 a.m. to 3:00 p.m. for beverages, ice cream, chips, cold sandwiches and salads. Hot meals are served at these times:

  • Breakfast 6:30 a.m. to 10:30 a.m.
  • Lunch 11:00 a.m. to 2:00 p.m.

For the convenience of those who visit the hospital when the Café is closed, vending machines in the snack bar offer assorted hot and cold foods and drinks. The snack bar is located on the first floor, near the Main Lobby. Change machines are also located in this area.

Onsite Options

We hope you find this brief listing of nearby dining options​ helpful. For more information, please call the Information Desk at 972.485.2347. Café meals for visitors and family are also available. The Café is open from 6:30 a.m. to 3 p.m. for beverages, chips, cold sandwiches and salads. Hot meals are served at these times:

  • Break​fast 6:30 a.m. to 10:30 a.m.
  • ​ Lunch 11:00 a.m. to 2:00 p.m.​

Vending Machines

For the convenience of those who visit the hospital when the Café is closed, vending machines in the snack bar offer assorted hot and cold foods and drinks. The snack bar is located on the first floor, near the Main Lobby. Change machines are also located in this area.

Gift Shops

Visitors should check with the nurse before bringing patients food or drinks to ensure they are appropriate for the patient. In intensive care units, please check with nurses regarding any gifts.

The hospital Gift Shop hours are Monday through Friday, 9:00 a.m. until 4:45 p.m., and Saturday from 11:00 a.m. to 2:00 p.m. Closed on Sunday.

Telephone

Your friends and family can call you directly by dialing 972.485.3 and your room number, or they can call 972.487.5000 and ask the operator for your room. If you don’t feel like receiving calls, just call the operator (0) and request no calls. When you want to receive calls again, simply call the operator.

For local calls outside of the medical center, dial 9 + area code + local number. For calling card/collect calls dial 9 + 0 + area code + number. After dialing 9, do not wait for a second dial tone, just continue to dial your number.

Key Telephone Extensions – See the phone directory​​.

Television

Each patient room, except for those in the intensive care units, features a 30-inch television. You may access hospital information and other useful information on Channel 2 as well as relaxing music on Channel 18. Please respect other patients by keeping the volume low and turning off sets at bedtime.

Visitor Lounge Areas

There are designated lounges for visitors on patient floors. Specific areas have been designated for guests in other areas. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. 

Chapels

The Hartman Chapel is the physical embodiment of Baylor Scott & White – Garland’s commitment to spiritual care. It’s a glorious place where the spirit can be renewed and hope restored. The chapel was made possible by a generous gift from Betty Hartman Osborn in memory of her father, John T. Hartman, a Presbyterian minister who started many churches in this area during his 60-year career.

The chapel’s signature feature is the series of 24 striking, contemporary stained-glass panels, designed and executed by internationally recognized artist Dennis Roberts of IHS Studios in Fredericksburg.

Located on the second floor of the Buchholtz Pavilion and is open 24 hours a day, 7 days a week.

Chaplain Visits and Prayer Requests

Chaplains visit with patients and family members at the hospital and elsewhere providing spiritual care, counseling and education to people of all faiths.

To request a visit from a chaplain or for Baylor's dial a prayer service, call 214.820.2333.

Concierge Desks

The General Information Desk located in the rotunda of the main lobby of the Buchholtz Pavilion.

Volunteer Hours

Visitors and guests may seek assistance by our Volunteer staff who are available Monday- Friday 8 a.m.- 6 p.m., Saturday and Sunday. You may also reach the General Information Desk by calling 972.485.2347.​

Serving all people by providing personalized health and wellness through exemplary care, education and research.


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