Our team can help you:
Please note that our team cannot provide clinical advice. If you have an emergency, please call 911.
Get care from anywhere
Download the MyBSWHealth app.
Text BETTER to 88408 to get started.
Manage your family's care
Request proxy access in the MyBSWHealth app to help family members schedule their appointments, view test results, message doctors and more.
As a reminder, masking is still required when entering our facilities.
Baylor Scott & White HouseCalls program has been caring for the senior adults of North Texas for more than 20 years. Beginning in 1998, Baylor Scott & White HouseCalls has been proud to provide primary care to older adults who are homebound and unable to access healthcare through regular office visits with a physician.
Our goal is to bring quality care to the adult population in the comfort of their home, group home, assisted living facility or special care unit. We take a multi-disciplinary approach to treatment that may include physicians, nurse practitioners, social workers and chaplains. Our goal is to ensure that our patients maintain a quality of life and avoid visits to the emergency room or hospital.
The experienced staff of nurse practitioners, physicians assistants and physicians here specializes in geriatric and adult medicine, and they visit close to 1,000 patients who are enrolled in our program. Baylor Scott & White HouseCalls has enjoyed tremendous success in preventing emergency room visits and hospital admissions for our patients. Results show that our efforts have significantly improved the quality of care for our senior patients.
Our services are designed with you in mind so managing your healthcare needs is as simple as possible. Our services are designed with you in mind.
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
New Patient Registration Forms
We do not release your medical information without your authorization.
Advanced Medical Planning
MyBSWHealth is an online tool where you can communicate with your providers, schedule an appointment, access and manage your family’s health.
We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.
Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.
Enrolling in BSW HouseCalls
To enroll in the BSW HouseCalls program, you must be UNABLE TO TRANSPORT YOURSELF to a primary care provider.
The BSW HouseCalls program accepts referrals from the following:
Upon enrollment, you will be assigned a Nurse Practitioner in your region. Our Nurse Practitioners make every effort to see new patients within 7 days of your enrollment. If you are referred by a hospital or other care facility, visits will be conducted within 72 hours of enrollment.
Once enrolled, you will receive a visit from your assigned Nurse Practitioner every 30-90 days in an effort to manage your healthcare needs. In addition, you will be seen periodically by a physician who is familiar and involved in your individual care plan.
Making an Appointment
BSW HouseCalls program hours of operation are from 9:00 a.m. to 5:00 p.m. with 24/7 telephone coverage.
Should you need to see your physician or nurse practitioner, please call our scheduler to make an appointment.
What to Expect at Your First Visit
A comprehensive geriatric assessment will be completed that effectively addresses prevalent problems faced by elder patients as well as the many other areas of geriatric care that are crucial to the successful treatment and prevention of disease and disability in our elderly patients.
When meeting with one of our providers, some of all of the following areas may be addressed:
Baylor Scott & White HouseCalls offers expertise and treatment options conveniently located near you.
The geriatric assessment is a consultation with our patients that enables us to gather important information on the medical, psychosocial and functional capabilities and limitations of our elderly patients. We use this information to develop treatment and long-term follow-up plans; arrange for your primary care and rehabilitative services; organize and determine possible long-term care requirements and optimal placement; and make the best use of healthcare resources.
The geriatric assessment differs from a standard medical evaluation in three general ways:
All too often, because there are so many chronic conditions that seem to afflict older persons, there is the mistaken perception that diabetes, arthritis and the like are just “part of growing old”—and nothing can be done about them. The truth is most of these diseases and conditions are treatable and should be addressed by a physician. We help manage most common chronic diseases afflicting the elderly which include:
The nurse practitioners and physicians here take a multidisciplinary approach to the care of patients. An important part of our service is to manage our patient's medical and psychosocial needs. We proactively manage the healthcare of our patients in all settings and severity of illness and make every effort to match appropriate resources to a patient’s condition.