Skip to main content Skip to footer

Baylor Scott & White HouseCalls

Visit Us
Open until 5 p.m.
9 a.m. - 5 p.m.
9 a.m. - 5 p.m.
9 a.m. - 5 p.m.
9 a.m. - 5 p.m.
9 a.m. - 5 p.m.
We offer same-day visits for acute medical issues and 24-hour access to a nurse practitioner or physician's assistant via telephone.
We offer same-day visits for acute medical issues and 24-hour access to a nurse practitioner or physician's assistant via telephone.

As a reminder, masking is still required when entering our facilities.

Welcome to Baylor Scott & White HouseCalls


Baylor Scott & White HouseCalls program has been caring for the senior adults of North Texas for more than 20 years. Beginning in 1998, Baylor Scott & White HouseCalls has been proud to provide primary care to older adults who are homebound and unable to access healthcare through regular office visits with a physician.

Our goal is to bring quality care to the adult population in the comfort of their home, group home, assisted living facility or special care unit. We take a multi-disciplinary approach to treatment that may include physicians, nurse practitioners, social workers and chaplains. Our goal is to ensure that our patients maintain a quality of life and avoid visits to the emergency room or hospital.

The experienced staff of nurse practitioners, physicians assistants and physicians here specializes in geriatric and adult medicine, and they visit close to 1,000 patients who are enrolled in our program. Baylor Scott & White HouseCalls has enjoyed tremendous success in preventing emergency room visits and hospital admissions for our patients. Results show that our efforts have significantly improved the quality of care for our senior patients.

Pay Your Bill

We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.

Tools & Resources

Our services are designed with you in mind so managing your healthcare needs is as simple as possible. Our services are designed with you in mind.

  • Patient Forms
  • MyBSWHealth
  • Pay Your Bill
  • Financial Assistance
  • Accepted Insurance
  • Appointment Information

Patient Forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.

New Patient Registration Forms

Authorization Forms

We do not release your medical information without your authorization.

Advanced Medical Planning​



MyBSWHealth is an online tool where you can communicate with your providers, schedule an appointment, access and manage your family’s health.

Pay Your Bill

We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.

Financial Assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.

Accepted Insurance

Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.

Appointment Information

Enrolling in BSW HouseCalls

To enroll in the BSW HouseCalls program, you must be UNABLE TO TRANSPORT YOURSELF to a primary care provider.

The BSW HouseCalls program accepts referrals from the following:

  • Self Referral
  • Nursing Home/Senior Center/Other Care Facility
  • Primary Care Physician

Upon enrollment, you will be assigned a Nurse Practitioner in your region. Our Nurse Practitioners make every effort to see new patients within 7 days of your enrollment. If you are referred by a hospital or other care facility, visits will be conducted within 72 hours of enrollment.

Once enrolled, you will receive a visit from your assigned Nurse Practitioner every 30-90 days in an effort to manage your healthcare needs. In addition, you will be seen periodically by a physician who is familiar and involved in your individual care plan.

Making an Appointment

BSW​ HouseCalls program hours of operation are from 9:00 a.m. to 5:00 p.m. with 24/7 telephone coverage.

Should you need to see your physician or nurse practitioner, please call our scheduler to make an appointment.

What to Expect at Your First Visit

A comprehensive geriatric assessment will be completed that effectively addresses prevalent problems faced by elder patients as well as the many other areas of geriatric care that are crucial to the successful treatment and prevention of disease and disability in our elderly patients.

When meeting with one of our providers, some of all of the following areas may be addressed:

  • Current symptoms and illnesses and their functional impact
  • Current medications; their indications and effects
  • Relevant past illnesses
  • Recent and impending life changes
  • Objective measure of overall personal and social functionality
  • Current and future living environment and its appropriateness to function and prognosis
  • Family situation and availability
  • Current caregiver network including its deficiencies and potential
  • Objective measure of cognitive status
  • Objective assessment of mobility and balance
  • Rehabilitative status and prognosis if ill or disabled
  • Current emotional health and substance abuse
  • Nutritional status and needs
  • Disease risk factors, screening status, and health promotion activities
  • Services required and received

Medical Services

Baylor Scott & White HouseCalls offers expertise and treatment options conveniently located near you.

  • Primary Care

Primary Care

Comprehensive Geriatric Assessment

The geriatric assessment is a consultation with our patients that enables us to gather important information on the medical, psychosocial and functional capabilities and limitations of our elderly patients. We use this information to develop treatment and long-term follow-up plans; arrange for your primary care and rehabilitative services; organize and determine possible long-term care requirements and optimal placement; and make the best use of healthcare resources.

The geriatric assessment differs from a standard medical evaluation in three general ways:

  • It focuses on elderly individuals with complex problems
  • It emphasizes functional status and quality of life
  • It frequently takes advantage of an interdisciplinary team of providers

Management of Common Chronic Conditions of the Elderly

All too often, because there are so many chronic conditions that seem to afflict older persons, there is the mistaken perception that diabetes, arthritis and the like are just “part of growing old”—and nothing can be done about them. The truth is most of these diseases and conditions are treatable and should be addressed by a physician. We help manage most common chronic diseases afflicting the elderly which include:

  • Adult-onset diabetes
  • Arthritis
  • Urinary incontinence
  • Dementia
  • Parkinson disease
  • Glaucoma
  • Occupational lung disease
  • Cataracts
  • Osteoporosis
  • Enlarged prostate
  • Alzheimer disease
  • Macular degeneration
  • Depression

Home Care Coordination

The nurse practitioners and physicians here take a multidisciplinary approach to the care of patients. An important part of our service is to manage our patient's medical and psychosocial needs. We proactively manage the healthcare of our patients in all settings and severity of illness and make every effort to match appropriate resources to a patient’s condition.​​

Scroll To Top