Baylor Scott & White Medical Center – Irving is the premier medical facility providing care to Irving, Las Colinas, Coppell, Grand Prairie and the surrounding communities. The not-for-profit, full-service, fully-accredited hospital offers advanced healthcare services in heart and vascular care, diagnostic imaging, digestive disorders, physical medicine and rehabilitation, cancer care prevention, diagnosis and treatment, orthopedic surgery, and emergency medicine.
The 293-bed hospital is centrally located in the heart of the Dallas Fort Worth Metroplex on State Highway 183. Baylor Scott & White – Irving is accredited by The Joint Commission. The medical center celebrated 50 years of service in November 2014.
Watch video to learn more about our updated Irving campus
More about us
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Visitor hours
Visitors are good medicine for patients, so family and friends are encouraged to visit. However, because patient care is our primary concern, visiting hours are from 6:00 AM - 10:00 PM in the ICU and from 6:00 AM - 9:00 PM elsewhere. After visiting hours, guests may enter only through designated hospital entrances.
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Parking
Free parking
- In front of hospital
- In front of MOB I
- At the Emergency Department
- In the Visitors/Patients Parking Garage behind MOB II and Conference Center
Free valet parking
- Main Entrance of the hospital
- Emergency Department Patient Drop Off
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Phone directory
Please call the operator at 972.990.8100 and they can assist with connecting you to the person or department you need at Baylor Scott & White Medical Center – Irving. Or consult our full phone directory.
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Prescription fills
The Baylor Scott & White Pharmacy #108 is conveniently located on the 1st floor by the Emergency Room.
Medical services
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Allergy and immunology
Allergy and immunology
Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:
- Allergies
- Allergic reactions to insect stings
- Asthma
- Chronic cough
- Drug allergies
- Eczema (atopic dermatitis)
- Food allergies
- Hives (urticaria)
- Recurring infections
- Rhinitis
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Back and neck care
Back and neck care
Our spine doctors (specialized orthopedists) and physical and occupational therapists provide sophisticated surgical and non-surgical solutions for neck and lower back pain and conditions, including:
- Arthritis of the spine (osteoarthritis, rheumatoid)
- Bone spurs and overgrowths
- Degenerative disc disease (cervical, thoracic, lumbar)
- Herniated discs (cervical, thoracic, lumbar)
- Myofascial pain (inflammation of muscles and ligaments)
- Osteoporosis of the spine
- Pinched nerves
- Sciatica
- Spinal deformities (scoliosis, kyphosis)
- Spinal injuries
- Spinal stenosis (narrowing of spinal canal)
- Spine trauma or fractures
- Spine tumors
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Cancer care
Cancer care
Our goal is to give you and your family the physical, emotional and spiritual support you need during your cancer journey.
To help care for you, we provide:
- Genetic counseling
- Education and support programs
- Research and clinical trials
- Screening and prevention
- Support services including nutrition, pastoral care and social work
- Treatment for all types of cancer
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Cosmetic and plastic surgery
Cosmetic and plastic surgery
Our cosmetic and plastic surgeons provide nonsurgical and surgical procedures to reshape normal structures of the body to improve appearance (reconstruction improves function) based on your unique needs and circumstances, including:
- Body contouring surgery
- Breast augmentation (including breast implants)
- Breast lift (mastopexy)
- Buttock augmentation
- Ear setback surgery (otoplasty)
- Eyelid lift (blepharoplasty)
- Facelift (rhytidectomy)
- Fat removal (liposuction)
- Laser procedures (e.g. for removal of age spots, tattoos, unwanted hair)
- Nose services (rhinoplasty)
- Reconstructive procedures on parts of body caused by congenital defects, development abnormalities, trauma, tumors, or disease / infection
- Skin pigmentation treatment
- Spider vein treatment
- Tummy tuck (abdominoplasty)
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Critical and intensive care
Critical and intensive care
Our critical and intensive care specialists treat a wide variety of life-threatening injuries, illnesses and heart issues through surgical treatments and interventions, medication and life support in specialized care units in our hospitals, including:
- Cardiac Intensive Care Unit (CICU)
- Cardiothoracic Intensive Care Unit (CTICU)
- Medical Intensive Care Unit (MICU)
- Neonatal Intensive Care Unit (NICU)
- Pediatric Intensive Care Unit (PICU)
- Surgical Trauma Intensive Care Unit (STICU)
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Dentistry and oral surgery
Dentistry and oral surgery
Our dentists and oral surgeons provide routine oral care in outpatient clinics and specialty surgeries for a variety of tooth and mouth related conditions, including:
- Cysts and tumors
- Diseases of the jaw and mouth
- Extractions
- Facial trauma
- Gum disease
- Impacted teeth
- Temporomandibular joint (TMJ) syndrome
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Dermatology
Dermatology
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Acne
- Actinic keratosis
- Dermatitis
- Eczema
- Psoriasis
- Rosacea
- Skin cancer
- Skin infections
- Warts
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Diabetes care
Diabetes care
Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:
- Cardiology and pulmonology for heart and lung care
- Neuroscience for care of the nervous system
- Nephrology for kidney care
- Ophthalmology to prevent vision loss
- Orthopedics, physical medicine, and rehabilitation
- Podiatry
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Digestive diseases
Digestive diseases
Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.
Example services and procedures we offer include:
- Abdominal and endoscopic ultrasound
- Colonoscopy
- Endoscopic retrograde cholangiopancreatography (ERCP)
- Fecal transplant
- Evaluation of liver transplant candidates
- Percutaneous liver biopsy
- Placement of external feeding tubes (gastrostomy)
- Treatment of pancreatic diseases
Common digestive diseases we treat include:
- Acid reflux
- Crohn's disease
- Colon polyps
- Liver diseases
- C. diff
- Gastroesophageal reflux disease (GERD)
- Heartburn
- Hepatitis
- Irritable bowel syndrome (IBS)
- Swallowing disorders
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Ear, nose and throat
Ear, nose and throat
Our otolaryngologists or ear, nose, and throat (ENT) specialists diagnose, manage, and treat a variety of conditions affecting parts and soft tissues of the head and neck, including:
- Acute and chronic infections of the external middle and inner ear
- Allergies
- Balancing disorders
- Benign and malignant tumors of the temporal bone ear canal and auricle
- Cholesteatoma
- Cold
- Deafness
- Influenza
- Nasal polyps
- Nasal septum issues
- Otosclerosis
- Sleep apnea
- Snoring
- Stenosis of the ear canal
- Tumors of the temporal bone and base of the skull
- Vertigo/dysequilibrium
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Emergency care
Emergency care
From chest pain to snake bites, you can count on us to provide you with quality emergency care 24 hours a day, seven days a week. If you are experiencing a medical emergency, call 911 immediately.
About our emergency care services -
Endocrinology
Endocrinology
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- Diabetes
- High blood cholesterol and triglycerides
- Obesity
- Osteoporosis
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
-
Eye care
Eye care
Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:
- Age-related macular degeneration (AMD)
- Cataracts
- Corneal diseases
- Diabetic retinopathy
- Glaucoma
- Refractive errors (astigmatisms, farsightedness, and nearsightedness)
- Retinal diseases
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Foot care
Foot care
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
- Ankle sprains
- Athlete's foot
- Bunions
- Flat feet
- Fractures
- Hammertoes
- Heel pain
- Infections
- Ingrown nails
- Neuromas
- Tendon injuries and ruptures
- Wounds
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Genetics
Genetics
At Baylor Scott & White Health, we offer genetic services to help you understand your genetic risk for certain conditions, such as cancer and heart disease, and tailor treatments based on your unique needs.
Learn more about our genetic services -
Heart and vascular
Heart and vascular
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
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Hematology
Hematology
Our hematologists specialize in the diagnosis, evaluation, and treatment of blood disease and disorders, including:
- Anemia
- Benign monoclonal gammopathy
- Bleeding
- Coagulopathies
- Clotting problems
- Erythrocytosis
- Infection
- Leukocytosis
- Lymphohistiocytic disorders
- Pancytopenia
- Sickle cell disease
- Thrombocytosis
- Thrombocytopenia
- von Willebrand disease
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Imaging and radiology
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.
About our imaging and radiology services -
Infectious diseases
Infectious diseases
Our infectious disease specialists diagnose, manage, study, and innovatively treat diseases caused by bacteria, viruses, parasites or fungi, including:
- Bacteremia/sepsis
- Bone and joint infections
- Central nervous system infections
- Common cold
- COVID-19
- Endocarditis and endovascular infections
- Fever of unknown origin (FUO)
- Flu
- Fungal infections
- Gastrointestinal infections
- HIV/AIDS and associated opportunistic infections
- Infections in immunocompromised patients (transplant, cancer chemotherapy, etc.)
- Lyme disease
- Malaria
- Meningitis
- Mycobacterial infections
- Skin and soft tissue infections
- Tuberculosis
- West Nile virus
- Whooping cough
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Inpatient medicine and hospitalists
Inpatient medicine and hospitalists
Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.
Learn more about inpatient medicine -
Labor and delivery
Labor and delivery
Our compassionate healthcare team provides medical and surgical support to patients who are in the process of expanding their family through the miracle of childbirth.
Learn more about labor and delivery -
Mammogram and breast imaging
Mammogram and breast imaging
Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.
Services include:
- 3D breast ultrasound
- 3D mammography (available at select locations)
- Breast cancer risk assessment
- Breast ultrasound
- Cyst aspiration
- Ductogram
- Full-field digital mammography
- Image-guided breast biopsy
- Lesion localization
- Mammography (screening and diagnostic)
- Needle localization
- Positron emission mammography (PEM) (available at select locations)
- Stereotactic breast biopsy
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Nephrology
Nephrology
Our nephrologists and kidney care specialists diagnose, manage, and innovatively treat a variety of conditions affecting the kidneys, including:
- Abnormal urinalysis
- Acute kidney injury
- Amyloidosis
- Diabetic renal disease
- Electrolyte disorders
- Glomerulonephritis
- Interstitial nephritis
- Kidney cancer
- Kidney failure
- Kidney infections
- Kidney stones
- Obstructive/reflux nephropathy
- Polycystic kidney disease
- Recurrent urinary tract infections
- Renal artery stenosis
- Severe or difficult to control hypertension
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Neurology and neurosurgery
Neurology and neurosurgery
The neurologists, neuroradiologists and neurosurgeons at Baylor Scott & White Health diagnose and treat virtually every kind of neurological disorder and injury. From brain tumors, strokes and aneurysms to head trauma and spinal cord injuries, these experienced physicians on the medical staff have the expertise and technology to improve a patient's quality of life.
Our specialty services include:
- Neurology
- Neurosurgery
- Stroke care
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Occupational and environmental medicine
Occupational and environmental medicine
Our occupational and environmental medicine specialists reduce work-related disability through accident prevention and to help injured employees return to full work capacity through services, including:
- Audiograms
- Drug and alcohol screening
- Employee physicals
- Pulmonary function testing
- Surveillance physicals
- Travel immunizations
- X-ray and injury treatment
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Orthopedics
Orthopedics
Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.
To help care for you, we provide:
- Hand, elbow, wrist surgery
- Joint replacement
- Neck, back, spine surgery
- Orthopedic surgery
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Pain management
Pain management
Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:
- Chronic lower back pain
- Chronic pain
- Fibromyalgia
- Low back pain
- Neck pain
- Nonspecific back pain
- Reflex sympathetic dystrophy
- Sciatic nerve pain
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Pediatrics
Pediatrics
Our pediatricians tailor care, services, and treatments to children of all ages ranging from newborns to teens to meet the healthcare needs of your entire family, including:
- General pediatric care
- Immunizations
- Infant and childhood care classes and support
- School physicals
- Well child exams
- Pharmacy
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Primary care
Primary care
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary care -
Pulmonology
Pulmonology
Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:
- Asthma
- Acute and chronic pulmonary embolism
- Bronchiectasis
- Chronic obstructive pulmonary disease (COPD)
- Cystic fibrosis
- Emphysema
- Fungal infections of the lung
- Granulomatous lung diseases
- Hepatopulmonary syndrome
- Interstitial lung disease
- Lung cancer
- Lung transplantation
- Pulmonary fibrosis
- Pulmonary vascular disease
- Pulmonary hypertension
- Pleurisy
- Pneumonia
- Sarcoidosis
- Sleep disorders
- Smoking cessation
- Tuberculosis
- Tuberculous and nontuberculous mycobacterial pulmonary disease
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Rehabilitation and physical therapy
Rehabilitation and physical therapy
From sports injuries to stroke rehabilitation, our goal is to use a comprehensive approach to returning you to a more active, healthful lifestyle.
We treat numerous conditions in the areas of:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
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Rheumatology
Rheumatology
Our rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:
- Arthralgias and myalgias
- Connective tissue disorders
- Fibromyalgia
- Gout
- Lupus
- Osteoarthritis
- Polymyalgia rheumatic
- Polymyositis
- Psoriatic arthritis
- Rheumatoid arthritis (including juvenile rheumatoid arthritis)
- Sarcoid
- Scleroderma/CREST syndrome
- Sjogren's syndrome
- Tendonitis
- Vasculitis
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Scoliosis care
Scoliosis care
Our scoliosis care specialists diagnose, study, manage and treat through surgical or non-surgical means curvatures in the spine, including:
- Adolescent idiopathic scoliosis
- Adult idiopathic scoliosis
- Idiopathic scoliosis
- Infantile idiopathic scoliosis
- Juvenile idiopathic scoliosis
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Sleep disorders
Sleep disorders
Our sleep program is dedicated to alleviating symptoms and improve sleep patterns and daily life by offering a full range of innovative diagnostic and treatment procedures to treat a variety of sleep disorders, including:
- Central sleep apnea
- Insomnia
- Narcolepsy
- Obstructive sleep apnea (OSA)
- Parasomnias
- Pediatric sleep disorders
- Periodic limb movements
- Restless leg syndrome
- Snoring
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Sports medicine
Sports medicine
Our sports medicine surgeons and specialists provide comprehensive orthopedic care to treat and repair all sports-related injuries or those resulting from everyday life, including:
- Acromioclavicular (AC) joint/shoulder separation
- Ankle instability
- Ankle sprains
- Anterior cruciate ligament (ACL) tears, injuries, or surgery
- Achilles tendinitis or ruptures
- Biceps tendon ruptures
- Broken ankle
- Concussion
- Dislocated shoulder
- Hip dislocations
- Knee sprains
- Lateral epicondylitis (tennis elbow)
- Medial collateral ligament (MCL) tears, injuries, or surgery
- Medial epicondylitis (golfer's elbow)
- Meniscus tear
- Sprains
- Stress fractures
- Trigger finger
- Tears
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Supportive palliative care
Supportive palliative care
Our supportive and interdisciplinary palliative care team are trained to help you as you deal with a critical illness or diagnosis and providing complementary supportive services, including:
- Advance directives
- Bereavement support
- Child life program
- End-of-life planning assistance
- Individual and family counseling
- Music therapy
- Nutrition and speech therapy
- Occupational therapy
- Pain management
- Social work services
- Spiritual care
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Surgical services
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- Dentistry/oral and maxillofacial surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Neurosurgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Transplant surgery
- Urologic surgery
- Vascular surgery
- Weight-loss surgery
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Urgent care
Urgent care
Our urgent care specialists are available seven days a week to provide immediate care to non-emergency conditions (don't require an ER visit), including:
- Abscess drainage
- Allergies
- Asthma
- Bites and stings
- Cold and flu
- Cuts and scrapes
- Ear infection
- Eye irritation and redness
- Fever
- Headache
- Head lice
- Migraine
- Minor broken bones and fractures
- Minor burns
- Neck and back pain
- Rashes and skin problems
- Respiratory infection
- Sexually transmitted infection concerns
- Sinus infection
- Sore throat or cough
- Strains and sprains
- Staples
- Stiches and sutures
- Urinary tract infection (UTI)
- Vomiting and diarrhea
- Yeast infections
Please call 911 or go to your nearest emergency room (do not drive yourself) if you are experiencing a medical emergency, including:
- Chest pain
- Difficulty breathing
- Overdose
- Stroke
- Seizures
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Urology
Urology
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Infertility
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
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Wellness and fitness
Wellness and fitness
Whether you're a seasoned athlete, just starting a fitness program, or recovering from and injury or illness, we have the equipment, facilities, classes, and programs to help you succeed. We are focused on your wellness.
Learn more about wellness and fitness care -
Women's health
Women's health
From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.
Services include:
- Breast surgery
- Gynecological surgery
- Gynecology
- Hormone replacement therapy
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Wound care
Wound care
We offer a variety of wound care services through the Comprehensive Wound Center. This specialized service focuses on the evaluation and treatment of chronic wounds, using advanced wound care technologies, as well as traditional medical and surgical therapies.
Medical specialties affiliated with the center include infectious disease, orthopedics, plastic surgery, vascular surgery and podiatry.
About our wound care services
- Allergy and immunology
- Back and neck care
- Cancer care
- Cosmetic and plastic surgery
- Critical and intensive care
- Dentistry and oral surgery
- Dermatology
- Diabetes care
- Digestive diseases
- Ear, nose and throat
- Emergency care
- Endocrinology
- Eye care
- Foot care
- Genetics
- Heart and vascular
- Hematology
- Imaging and radiology
- Infectious diseases
- Inpatient medicine and hospitalists
- Labor and delivery
- Mammogram and breast imaging
- Nephrology
- Neurology and neurosurgery
- Occupational and environmental medicine
- Orthopedics
- Pain management
- Pediatrics
- Pharmacy
- Primary care
- Pulmonology
- Rehabilitation and physical therapy
- Rheumatology
- Scoliosis care
- Sleep disorders
- Sports medicine
- Supportive palliative care
- Surgical services
- Urgent care
- Urology
- Wellness and fitness
- Women's health
- Wound care
Allergy and immunology
Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:
- Allergies
- Allergic reactions to insect stings
- Asthma
- Chronic cough
- Drug allergies
- Eczema (atopic dermatitis)
- Food allergies
- Hives (urticaria)
- Recurring infections
- Rhinitis
Back and neck care
Our spine doctors (specialized orthopedists) and physical and occupational therapists provide sophisticated surgical and non-surgical solutions for neck and lower back pain and conditions, including:
- Arthritis of the spine (osteoarthritis, rheumatoid)
- Bone spurs and overgrowths
- Degenerative disc disease (cervical, thoracic, lumbar)
- Herniated discs (cervical, thoracic, lumbar)
- Myofascial pain (inflammation of muscles and ligaments)
- Osteoporosis of the spine
- Pinched nerves
- Sciatica
- Spinal deformities (scoliosis, kyphosis)
- Spinal injuries
- Spinal stenosis (narrowing of spinal canal)
- Spine trauma or fractures
- Spine tumors
Cancer care
Our goal is to give you and your family the physical, emotional and spiritual support you need during your cancer journey.
To help care for you, we provide:
- Genetic counseling
- Education and support programs
- Research and clinical trials
- Screening and prevention
- Support services including nutrition, pastoral care and social work
- Treatment for all types of cancer
Cosmetic and plastic surgery
Our cosmetic and plastic surgeons provide nonsurgical and surgical procedures to reshape normal structures of the body to improve appearance (reconstruction improves function) based on your unique needs and circumstances, including:
- Body contouring surgery
- Breast augmentation (including breast implants)
- Breast lift (mastopexy)
- Buttock augmentation
- Ear setback surgery (otoplasty)
- Eyelid lift (blepharoplasty)
- Facelift (rhytidectomy)
- Fat removal (liposuction)
- Laser procedures (e.g. for removal of age spots, tattoos, unwanted hair)
- Nose services (rhinoplasty)
- Reconstructive procedures on parts of body caused by congenital defects, development abnormalities, trauma, tumors, or disease / infection
- Skin pigmentation treatment
- Spider vein treatment
- Tummy tuck (abdominoplasty)
Critical and intensive care
Our critical and intensive care specialists treat a wide variety of life-threatening injuries, illnesses and heart issues through surgical treatments and interventions, medication and life support in specialized care units in our hospitals, including:
- Cardiac Intensive Care Unit (CICU)
- Cardiothoracic Intensive Care Unit (CTICU)
- Medical Intensive Care Unit (MICU)
- Neonatal Intensive Care Unit (NICU)
- Pediatric Intensive Care Unit (PICU)
- Surgical Trauma Intensive Care Unit (STICU)
Dentistry and oral surgery
Our dentists and oral surgeons provide routine oral care in outpatient clinics and specialty surgeries for a variety of tooth and mouth related conditions, including:
- Cysts and tumors
- Diseases of the jaw and mouth
- Extractions
- Facial trauma
- Gum disease
- Impacted teeth
- Temporomandibular joint (TMJ) syndrome
Dermatology
Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:
- Acne
- Actinic keratosis
- Dermatitis
- Eczema
- Psoriasis
- Rosacea
- Skin cancer
- Skin infections
- Warts
Diabetes care
Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:
- Cardiology and pulmonology for heart and lung care
- Neuroscience for care of the nervous system
- Nephrology for kidney care
- Ophthalmology to prevent vision loss
- Orthopedics, physical medicine, and rehabilitation
- Podiatry
Digestive diseases
Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.
Example services and procedures we offer include:
- Abdominal and endoscopic ultrasound
- Colonoscopy
- Endoscopic retrograde cholangiopancreatography (ERCP)
- Fecal transplant
- Evaluation of liver transplant candidates
- Percutaneous liver biopsy
- Placement of external feeding tubes (gastrostomy)
- Treatment of pancreatic diseases
Common digestive diseases we treat include:
- Acid reflux
- Crohn's disease
- Colon polyps
- Liver diseases
- C. diff
- Gastroesophageal reflux disease (GERD)
- Heartburn
- Hepatitis
- Irritable bowel syndrome (IBS)
- Swallowing disorders
Ear, nose and throat
Our otolaryngologists or ear, nose, and throat (ENT) specialists diagnose, manage, and treat a variety of conditions affecting parts and soft tissues of the head and neck, including:
- Acute and chronic infections of the external middle and inner ear
- Allergies
- Balancing disorders
- Benign and malignant tumors of the temporal bone ear canal and auricle
- Cholesteatoma
- Cold
- Deafness
- Influenza
- Nasal polyps
- Nasal septum issues
- Otosclerosis
- Sleep apnea
- Snoring
- Stenosis of the ear canal
- Tumors of the temporal bone and base of the skull
- Vertigo/dysequilibrium
Emergency care
From chest pain to snake bites, you can count on us to provide you with quality emergency care 24 hours a day, seven days a week. If you are experiencing a medical emergency, call 911 immediately.
About our emergency care servicesEndocrinology
Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.
Conditions we treat include, but not limited to:
- Diabetes
- High blood cholesterol and triglycerides
- Obesity
- Osteoporosis
- Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
- Parathyroid gland disorders
- Pituitary and adrenal disorders
- Thyroid gland disorders
Some procedures and tests we offer include:
- Bone density testing
- Continuous glucose monitoring
- Insulin pump therapy
- Thyroid fine needle biopsies and ultrasound
Eye care
Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:
- Age-related macular degeneration (AMD)
- Cataracts
- Corneal diseases
- Diabetic retinopathy
- Glaucoma
- Refractive errors (astigmatisms, farsightedness, and nearsightedness)
- Retinal diseases
Foot care
Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:
- Ankle sprains
- Athlete's foot
- Bunions
- Flat feet
- Fractures
- Hammertoes
- Heel pain
- Infections
- Ingrown nails
- Neuromas
- Tendon injuries and ruptures
- Wounds
Genetics
At Baylor Scott & White Health, we offer genetic services to help you understand your genetic risk for certain conditions, such as cancer and heart disease, and tailor treatments based on your unique needs.
Learn more about our genetic servicesHeart and vascular
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
Hematology
Our hematologists specialize in the diagnosis, evaluation, and treatment of blood disease and disorders, including:
- Anemia
- Benign monoclonal gammopathy
- Bleeding
- Coagulopathies
- Clotting problems
- Erythrocytosis
- Infection
- Leukocytosis
- Lymphohistiocytic disorders
- Pancytopenia
- Sickle cell disease
- Thrombocytosis
- Thrombocytopenia
- von Willebrand disease
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.
About our imaging and radiology servicesInfectious diseases
Our infectious disease specialists diagnose, manage, study, and innovatively treat diseases caused by bacteria, viruses, parasites or fungi, including:
- Bacteremia/sepsis
- Bone and joint infections
- Central nervous system infections
- Common cold
- COVID-19
- Endocarditis and endovascular infections
- Fever of unknown origin (FUO)
- Flu
- Fungal infections
- Gastrointestinal infections
- HIV/AIDS and associated opportunistic infections
- Infections in immunocompromised patients (transplant, cancer chemotherapy, etc.)
- Lyme disease
- Malaria
- Meningitis
- Mycobacterial infections
- Skin and soft tissue infections
- Tuberculosis
- West Nile virus
- Whooping cough
Inpatient medicine and hospitalists
Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.
Learn more about inpatient medicineLabor and delivery
Our compassionate healthcare team provides medical and surgical support to patients who are in the process of expanding their family through the miracle of childbirth.
Learn more about labor and deliveryMammogram and breast imaging
Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.
Services include:
- 3D breast ultrasound
- 3D mammography (available at select locations)
- Breast cancer risk assessment
- Breast ultrasound
- Cyst aspiration
- Ductogram
- Full-field digital mammography
- Image-guided breast biopsy
- Lesion localization
- Mammography (screening and diagnostic)
- Needle localization
- Positron emission mammography (PEM) (available at select locations)
- Stereotactic breast biopsy
Nephrology
Our nephrologists and kidney care specialists diagnose, manage, and innovatively treat a variety of conditions affecting the kidneys, including:
- Abnormal urinalysis
- Acute kidney injury
- Amyloidosis
- Diabetic renal disease
- Electrolyte disorders
- Glomerulonephritis
- Interstitial nephritis
- Kidney cancer
- Kidney failure
- Kidney infections
- Kidney stones
- Obstructive/reflux nephropathy
- Polycystic kidney disease
- Recurrent urinary tract infections
- Renal artery stenosis
- Severe or difficult to control hypertension
Neurology and neurosurgery
The neurologists, neuroradiologists and neurosurgeons at Baylor Scott & White Health diagnose and treat virtually every kind of neurological disorder and injury. From brain tumors, strokes and aneurysms to head trauma and spinal cord injuries, these experienced physicians on the medical staff have the expertise and technology to improve a patient's quality of life.
Our specialty services include:
- Neurology
- Neurosurgery
- Stroke care
Occupational and environmental medicine
Our occupational and environmental medicine specialists reduce work-related disability through accident prevention and to help injured employees return to full work capacity through services, including:
- Audiograms
- Drug and alcohol screening
- Employee physicals
- Pulmonary function testing
- Surveillance physicals
- Travel immunizations
- X-ray and injury treatment
Orthopedics
Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.
To help care for you, we provide:
- Hand, elbow, wrist surgery
- Joint replacement
- Neck, back, spine surgery
- Orthopedic surgery
Pain management
Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:
- Chronic lower back pain
- Chronic pain
- Fibromyalgia
- Low back pain
- Neck pain
- Nonspecific back pain
- Reflex sympathetic dystrophy
- Sciatic nerve pain
Pediatrics
Our pediatricians tailor care, services, and treatments to children of all ages ranging from newborns to teens to meet the healthcare needs of your entire family, including:
- General pediatric care
- Immunizations
- Infant and childhood care classes and support
- School physicals
- Well child exams
Pharmacy
Baylor Scott & White Pharmacies are outpatient/retail pharmacies similar to your local pharmacy. The pharmacy is open to the general public, and accept most pharmacy insurance.
Primary care
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary carePulmonology
Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:
- Asthma
- Acute and chronic pulmonary embolism
- Bronchiectasis
- Chronic obstructive pulmonary disease (COPD)
- Cystic fibrosis
- Emphysema
- Fungal infections of the lung
- Granulomatous lung diseases
- Hepatopulmonary syndrome
- Interstitial lung disease
- Lung cancer
- Lung transplantation
- Pulmonary fibrosis
- Pulmonary vascular disease
- Pulmonary hypertension
- Pleurisy
- Pneumonia
- Sarcoidosis
- Sleep disorders
- Smoking cessation
- Tuberculosis
- Tuberculous and nontuberculous mycobacterial pulmonary disease
Rehabilitation and physical therapy
From sports injuries to stroke rehabilitation, our goal is to use a comprehensive approach to returning you to a more active, healthful lifestyle.
We treat numerous conditions in the areas of:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
Rheumatology
Our rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:
- Arthralgias and myalgias
- Connective tissue disorders
- Fibromyalgia
- Gout
- Lupus
- Osteoarthritis
- Polymyalgia rheumatic
- Polymyositis
- Psoriatic arthritis
- Rheumatoid arthritis (including juvenile rheumatoid arthritis)
- Sarcoid
- Scleroderma/CREST syndrome
- Sjogren's syndrome
- Tendonitis
- Vasculitis
Scoliosis care
Our scoliosis care specialists diagnose, study, manage and treat through surgical or non-surgical means curvatures in the spine, including:
- Adolescent idiopathic scoliosis
- Adult idiopathic scoliosis
- Idiopathic scoliosis
- Infantile idiopathic scoliosis
- Juvenile idiopathic scoliosis
Sleep disorders
Our sleep program is dedicated to alleviating symptoms and improve sleep patterns and daily life by offering a full range of innovative diagnostic and treatment procedures to treat a variety of sleep disorders, including:
- Central sleep apnea
- Insomnia
- Narcolepsy
- Obstructive sleep apnea (OSA)
- Parasomnias
- Pediatric sleep disorders
- Periodic limb movements
- Restless leg syndrome
- Snoring
Sports medicine
Our sports medicine surgeons and specialists provide comprehensive orthopedic care to treat and repair all sports-related injuries or those resulting from everyday life, including:
- Acromioclavicular (AC) joint/shoulder separation
- Ankle instability
- Ankle sprains
- Anterior cruciate ligament (ACL) tears, injuries, or surgery
- Achilles tendinitis or ruptures
- Biceps tendon ruptures
- Broken ankle
- Concussion
- Dislocated shoulder
- Hip dislocations
- Knee sprains
- Lateral epicondylitis (tennis elbow)
- Medial collateral ligament (MCL) tears, injuries, or surgery
- Medial epicondylitis (golfer's elbow)
- Meniscus tear
- Sprains
- Stress fractures
- Trigger finger
- Tears
Supportive palliative care
Our supportive and interdisciplinary palliative care team are trained to help you as you deal with a critical illness or diagnosis and providing complementary supportive services, including:
- Advance directives
- Bereavement support
- Child life program
- End-of-life planning assistance
- Individual and family counseling
- Music therapy
- Nutrition and speech therapy
- Occupational therapy
- Pain management
- Social work services
- Spiritual care
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- Dentistry/oral and maxillofacial surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Neurosurgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Transplant surgery
- Urologic surgery
- Vascular surgery
- Weight-loss surgery
Urgent care
Our urgent care specialists are available seven days a week to provide immediate care to non-emergency conditions (don't require an ER visit), including:
- Abscess drainage
- Allergies
- Asthma
- Bites and stings
- Cold and flu
- Cuts and scrapes
- Ear infection
- Eye irritation and redness
- Fever
- Headache
- Head lice
- Migraine
- Minor broken bones and fractures
- Minor burns
- Neck and back pain
- Rashes and skin problems
- Respiratory infection
- Sexually transmitted infection concerns
- Sinus infection
- Sore throat or cough
- Strains and sprains
- Staples
- Stiches and sutures
- Urinary tract infection (UTI)
- Vomiting and diarrhea
- Yeast infections
Please call 911 or go to your nearest emergency room (do not drive yourself) if you are experiencing a medical emergency, including:
- Chest pain
- Difficulty breathing
- Overdose
- Stroke
- Seizures
Urology
Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:
Urinary-related:
- Bladder disorders and cancer
- Inability to control urination
- Kidney disorders (including kidney stones)
- Urethral disorders
Related to male reproductive organs:
- Erectile dysfunction
- Infertility
- Penile disorders and cancer
- Prostate disorders and cancer
- Sexually transmitted diseases (STDs)
- Undescended testicles (cryptorchidism)
Wellness and fitness
Whether you're a seasoned athlete, just starting a fitness program, or recovering from and injury or illness, we have the equipment, facilities, classes, and programs to help you succeed. We are focused on your wellness.
Learn more about wellness and fitness careWomen's health
From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.
Services include:
- Breast surgery
- Gynecological surgery
- Gynecology
- Hormone replacement therapy
Wound care
We offer a variety of wound care services through the Comprehensive Wound Center. This specialized service focuses on the evaluation and treatment of chronic wounds, using advanced wound care technologies, as well as traditional medical and surgical therapies.
Medical specialties affiliated with the center include infectious disease, orthopedics, plastic surgery, vascular surgery and podiatry.
About our wound care servicesInsurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (21)Choice POS IIOpen Access Elect ChoiceOpen Access Managed ChoiceSelect SMAetna Signature AdministratorsElect ChoiceHealth Network OptionHMOManaged ChoiceOpen Access SelectOpen Choice PPOQPOSMedicare Advantage PlansAetna Whole Health/BSWQAAetna Medicare Value Plan (HMO)Aetna Medicare Dual Complete Plan (HMO D-SNP)Health Network OnlyAetna Medicare Freedom Preferred Plan (PPO)Aetna Medicare Eagle Plan (PPO)Aetna Medicare Prime Plan (HMO)Aetna Medicare Choice Plan (PPO)
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Amerigroup - (6)PerinateStarKidsCHIPAmerivantage Classic Plus HMOAmerivantage Classic HMOStarPlus
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Baylor Scott & White Health Plan - (25)2023 BSW Employee Network (SEQA & EQA)2023 BSW Employee Network (PPO & HSA)BSW Premier PPOBSW SeniorCare Advantage PPOEPO Network-Individual/FamilyBSW Premier HMO-GroupBSW Plus PPO-GroupBSW Plus PPO-Individual/FamilyBSW Access PPO2024 BSWH Employee Network (PPO & HDHP)BSW Plus HMO-GroupBSW Plus HMO-Individual/FamilyHMO Network-Individual/FamilyBSW Preferred HMO - Individual Marketplace2024 BSWH Employee Network (SEQA & EQA)BSW Premier HMO-Individual/FamilyBSW Preferred HMO Network - GroupPPO Network-GroupBSW SeniorCare Advantage HMOBSW Preferred PPO NetworkPyco Industries Employee PlanMcLane Group NetworkHMO Network-GroupCovenant Preferred HMOBSW Solutions PPO
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Blue Cross Blue Shield - (30)Blue Advantage HMOBlue Choice PPOBlue EssentialsBlue Essentials Access HMOBlue PremierBlue Premier Open Access HMOMedicare Advantage - EFH RetireesMedicare Advantage - OncorParPlanTraditionalIndemnitySTAR KidsBlue Advantage Plus - GoldBlue Advantage Plus - BronzeBlue Advantage - SilverBlue Advantage - GoldTRS-Care StandardTRS-ActiveCare PrimaryBlue Premier AccessConsumer Directed HealthSelectFederal Basic OptionFederal FEP Blue FocusBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Medicare Advantage (HMO)Blue Advantage - BronzeFederal Standard OptionBlue Advantage Plus - SilverHealthSelectHigh Performance NetworkBlue Essentials Access
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Cigna - (21)Children's Medical Center Employee PlanCity of Dallas Employee PlanCigna Choice FundEPOHMOHMO Open AccessHMO/POSLocalPlusLocalPlusINNetworkNetwork Open AccessNetwork POSOpen Access PlusPOSPOS Open AccessPPOCigna Medicare AdvantageOpen Access Plus In-NetworkBSW Extended PPOCigna HealthSpringPoint of Service Open Access
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CorVel - (1)Workers Comp
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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EHN - (1)Employers Health Network
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Galaxy Health Network - (1)Galaxy Health Network
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HealthSmart - (2)ACCEL NetworkPreferred Network
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Humana - (10)ChoiceCareHumana PreferredNational POSCommercial PPO PlansMedicare Advantage Plans (exclude Southwestern Health Resources Network)Humana Gold Plus (HMO)Humana Gold Choice (PFFS)PPOHumanaChoice (Regional PPO)Humana Honor (PPO)
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Hunt Memorial Hospital - (1)Employee Health Plan
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Imagine Health - (2)EPNImagine Health Network
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Independent Medical Systems - (1)IMS Network
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Midland Memorial Hospital - (1)Employee Benefit Plan
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Nebraska Furniture Mart - (2)OnyxEmerald
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Parkland Community Health Plan - (2)CHIP MedicaidHealthFirst Medicaid
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PHCS Network - (1)PHCS Network
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Prime Health Services - (1)Workers Comp
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QuickTrip - (1)Employee Benefit Plan
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Sedgwick Preferred Network f/k/a Southwest Medical - (1)Workers Comp
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Superior Health Plan - (10)Ambetter Essential Care - BronzeAmbetter Balance Care - SilverAmbetter Secure Care - GoldMedicare/Medicaid Dual Needs Plan: Advantage HMO SNPMedicare/Medicaid PlanSTAR+PLUSWellcare by AllwellWellcareAmbetter Core EPO - SilverAmbetter Core EPO - Bronze
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Superior HealthPlan - (4)CHIP PerinateFoster CareSTARSTAR+PLUS
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Texas Christian University - (1)TCU Injured Athletes
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Three Rivers Network - (1)Three Rivers Network
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TriWest HealthCare - (2)VA-PCCCCommunity Care Network
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United Healthcare - (10)Core EssentialCharterNavigateCharter BalancedAll SaversAARP Medicare Advantage Patriot (HMO-POS)Nexus ACO - Referral RequiredNexus ACO - Open AccessNavigate BalancedAARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
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UnitedHealth - (28)Charter HMOCharter EPOCharter POSChoice HMOChoice +HMOChoice EPOChoice Plus POSCore HMOCore EPOCore Choice Plus POSNavigate EPONavigate HMONavigate HMO+Navigate POSPPOOptions PPOSelect +Select HMOSelect EPOSelect Plus POSAARP Medicare CompleteDual Complete Medicare AdvantageMedicare CompleteMedicare GoldMedicare SilverGroup Medicare AdvantageNexus ACO OANexusACO R
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UnitedHealth WellMed Network - (6)AARP Medicare CompleteDual Complete Medicare AdvantageMedicare CompleteMedicare GoldMedicare SilverGroup Medicare Advantage
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University Mary Hardin-Baylor - (1)Employee Benefit Plan
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Vitas HealthCare - (1)Vitas HealthCare
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Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Take a tour
- New catheterization, electrophysiology and GI labs
- Beautifully appointed mother-baby rooms and labor and delivery suites
- Expanded surgical services and day-surgery patient suites
- Digital displays of your care plan, scheduled tests and more
- Digital tools to help us deliver better care, faster, such as digital wall plates that notify staff of your special needs and specific-need call lights
More helpful information
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ATMs
ATMs
An automatic teller machine (ATM) is available on the first floor beside the cafeteria.
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Community involvement
Community involvement
Our commitment to your health extends beyond the walls of our hospitals and clinics.
Meeting community needs -
Concierge and information desk
Concierge and information desk
The guest services desk is located on the first floor in the main entrance of the hospital of Medical Office Building I. Guest services can be reached at 972.990.4358. If calling after 4:00 PM, please call our operator at 972.990.8100.
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Dining options
Dining options
Crossroads Café
Located on the first floor of the hospital and serves breakfast and lunch.
- Hours
- Monday-Friday: 6:30 AM - 2:00 PM
- Closed on weekends
Starbucks
- Hours
- Monday-Friday: 6:30 AM - 7:00 PM
Mini-mart and vending machines
Vending machines are located in the emergency department, first floor beside the café, surgery guest lounge, women's center guest lounge and day surgery guest area.
- Hours
-
Estimate your cost of care
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Estimate your cost of care -
Gift shops
Gift shops
The Gift Shop is located on the first floor in the main entrance of the hospital and offers gifts, flowers, snacks and drinks.
Hours
- Monday - Friday: 11:00 AM – 3:00 PM
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Medical records
Medical records
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Request your medical records -
Nursing accomplishments
Nursing accomplishments
Our nurses are dedicated to the care of a diverse community of patients. As members of our front line care team, they take pride in seeking opportunities to provide a higher level of care.
-
Patient greetings
Patient greetings
Brighten the day of a patient with an eGreeting—a personal message hand-delivered to your loved one.
Send a patient greeting -
Recognize an employee
Recognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
-
Spiritual care
Spiritual care
Our newly renovated chapel has moved and is now located on the first floor beside the Emergency Department and is available 24 hours a day.
For more information or to speak with a chaplain in our pastoral care department, please call 972.990.8178 or 972.990.5273.
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Visitor guidelines
Visitor guidelines
General visiting regulations:
- Smoking (including e-cigarettes) is prohibited everywhere on the Baylor Scott & White campus, including sidewalks and parking areas.
- People with colds, sore throats or any potentially contagious diseases should not visit patients.
- Length of visits will be determined by the patient's condition.
- For the benefit of the patient's healing, visits may be limited.
- Visitors should maintain a quiet environment.
- Visitors may be asked to leave the room during procedures.
- Children must be accompanied by an adult. A patient's nurse determines if children may visit depending on the patient's condition.
-
Volunteer with us
Volunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer
ATMs
An automatic teller machine (ATM) is available on the first floor beside the cafeteria.
Community involvement
Our commitment to your health extends beyond the walls of our hospitals and clinics.
Meeting community needsConcierge and information desk
The guest services desk is located on the first floor in the main entrance of the hospital of Medical Office Building I. Guest services can be reached at 972.990.4358. If calling after 4:00 PM, please call our operator at 972.990.8100.
Dining options
Crossroads Café
Located on the first floor of the hospital and serves breakfast and lunch.
- Hours
- Monday-Friday: 6:30 AM - 2:00 PM
- Closed on weekends
Starbucks
- Hours
- Monday-Friday: 6:30 AM - 7:00 PM
Mini-mart and vending machines
Vending machines are located in the emergency department, first floor beside the café, surgery guest lounge, women's center guest lounge and day surgery guest area.
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Estimate your cost of careGift shops
The Gift Shop is located on the first floor in the main entrance of the hospital and offers gifts, flowers, snacks and drinks.
Hours
- Monday - Friday: 11:00 AM – 3:00 PM
Medical records
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Request your medical recordsNursing accomplishments
Our nurses are dedicated to the care of a diverse community of patients. As members of our front line care team, they take pride in seeking opportunities to provide a higher level of care.
Patient greetings
Brighten the day of a patient with an eGreeting—a personal message hand-delivered to your loved one.
Send a patient greetingRecognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Spiritual care
Our newly renovated chapel has moved and is now located on the first floor beside the Emergency Department and is available 24 hours a day.
For more information or to speak with a chaplain in our pastoral care department, please call 972.990.8178 or 972.990.5273.
Visitor guidelines
General visiting regulations:
- Smoking (including e-cigarettes) is prohibited everywhere on the Baylor Scott & White campus, including sidewalks and parking areas.
- People with colds, sore throats or any potentially contagious diseases should not visit patients.
- Length of visits will be determined by the patient's condition.
- For the benefit of the patient's healing, visits may be limited.
- Visitors should maintain a quiet environment.
- Visitors may be asked to leave the room during procedures.
- Children must be accompanied by an adult. A patient's nurse determines if children may visit depending on the patient's condition.
Volunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer