Volunteering at Baylor Scott & White Medical Center – Lake Pointe will give you a hands-on experience to make a difference in healthcare. Whatever your schedule allows, we can find a place for you to use your talents and contribute.
Volunteer Program Details
All volunteers are chosen through a comprehensive screening and interview process to assure our high standards are met.
We provide volunteer opportunities in three key areas including:
Administrative – Volunteers who work in administrative areas assist in keeping their assigned departments organized. Duties may include filing, answering phones, and assembling informational packets.
Patient Care – Volunteers help the clinical staff in various non-clinical ways to ensure patients receive the best possible care during their stay. Duties may include reading to patients, refreshing ice and water, and assisting with meals.
Hospital Liaison– Volunteers who are assigned to hospital liaison duties assist in waiting rooms and information desks to ensure the needs of the patients and visitors are being met.
To get started as a volunteer, please complete our application. For the safety of our guests, interested volunteers are required to submit to a criminal background check. Two references other than family members are required as well as submitting to a TB Test and participation in orientation.
After viewing the application, please print, complete it and return it to our volunteer coordinator. Completed application packets can be:
- Dropped off at Baylor Scott & White Medical Center – Lake Pointe information desk in the main hospital lobby.
- Faxed to: 972.535.2979
- Mailed to:
Baylor Scott & White Medical Center – Lake Pointe
Volunteer Services, HR
6800 Scenic Drive
Rowlett, Texas 75088
- You can also email the completed documents to the volunteer coordinator at
During the summer months, interested teens and college students have the opportunity to volunteer through the Baylor Scott & White Medical Center – Lake Pointe Student Volunteer Program. This program offers young people a great opportunity to learn more about healthcare professions and the importance of volunteerism and dedication to an organization that is valuable in their future career endeavors.
Applications for summer student volunteers will be accepted through March 30th of the current year. Student volunteers may request to volunteer year round as well.
Teens must be 15 years of age by June 1st of the year volunteering. It is also required of all student volunteers to submit to a TB test and participate in an orientation. We provide the TB test during application process.
Pastoral Care Volunteers
The Baylor Scott & White Medical Center – Lake Pointe Pastoral Care Program is dedicated to supporting our patients and their families in times of greatest need.
To become a volunteer Pastoral Care Giver, each volunteer must participate in:
- A 15-week formation program which is affiliated with the Community of Hope International
- A minimum of 20 hours practicum
- A one year commitment