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Baylor Scott & White Medical Center – Lakeway

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Tools & On-Site Amenities

Our services are designed with you in mind so managing your healthcare needs is as simple as possible.

  • Dining Options
  • Concierge and Information Desk
  • Visitor Lounges
  • MyBSWHealth
  • Financial Assistance
  • Insurance Accepted
  • Medical Records
Dining Options

Cafeteria

The cafeteria is located in Lower Level 2. Breakfast, lunch and dinner entrees, a salad bar, a short order grill and deli, as well as a variety of freshly baked cookies and desserts are featured daily. Takeout items, including entrees, are also available throughout the day.

Monday through Friday
Breakfast: 6:30 - 10:30 a.m. 
Lunch: 11:30 a.m. to 2:30 p.m.

Vending Areas

Open 24-hours daily in the Lower Level 2 next to the cafeteria, in the Lower Level 1 lobby next to the elevators and in the main lobby by the restrooms.  

Starbuck's Coffee

Located in the main lobby next to registration.

Monday through Friday
7 a.m. to 3 p.m

In-Patient

Guest trays may be purchased and paid for through the room service dining program. Each room is furnished with a detailed menu. 

For room service, dial 55011 between the hours of 7 a.m. and 7 pm. Your food is made to order and will be delivered to your room. Please allow 45 minutes for meals to be delivered to your room.

Cash and major credit cards are accepted. 

Concierge and Information Desk

Visitor information/concierge desks are located in the main entrance of the medical center, where staff can assist you with general information, maps, notary public services and local eateries/hotel listings.

Visitor Lounges

There are designated lounges for visitors on patient floors. Specific areas have been designated for guests in other areas. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select lounge areas.

The use of wireless communication devices, such as cell phones, notebooks and laptops, can interfere with medical equipment and is restricted in all patient care areas. Please restrict your use of these devices to visitor lounges and non-patient care areas.

MyBSWHealth

MyBSWHealth is a online tool where you can communicate with your providers, schedule an appointment, access and manage your family’s health.

Financial Assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.

Insurance Accepted

Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.

To verify whether your insurance plan covers services rendered at Baylor Scott & White Health, contact your insurance provider directly by visiting your provider's website or calling the phone number listed on your insurance identification card. ​

Medical Records

You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.

Medical Services

Baylor Scott & White Health offers expertise and treatment options conveniently located near you.

  • Anesthesiology
  • Back and Spine Care
  • Breast Imaging
  • Cancer Care
  • Cosmetic and Plastic Surgery
  • Critical and Intensive Care
  • Dermatology
  • Digestive Diseases
  • Ear, Nose and Throat
  • Emergency Care
  • Endocrinology
  • Foot Care
  • Heart and Vascular
  • Imaging and Radiology
  • Men's Health
  • Neuroscience
  • Orthopedics
  • Pain Management
  • Pediatric Care
  • Primary Care
  • Rehabilitation and Physical Therapy
  • Sleep Disorders
  • Sports Medicine
  • Surgical Services
  • Urology
  • Wellness and Fitness
  • Women's Health

Anesthesiology

Anesthesiologists are trained in the safe delivery and management of medications that put you to sleep temporarily and help manage your discomfort during recovery. Anesthesiology specialists are skilled in the delivery and management of medications to ensure you are properly sedated during your operation and are comfortable afterwards.

Anesthesiology is used for:

  • Minimally invasive procedures
  • Traditional procedures
  • Some dental procedures
  • Pain management

Back and Spine Care

Baylor Scott & White Health offers sophisticated solutions for back pain. Here, you have access to expert healthcare professionals, such as physical and occupational therapists, as well as physicians on the medical staff.

We provide both surgical and non-surgical treatment for conditions that include, but are not limited to:

  • Arthritis of the spine (osteoarthritis, rheumatoid)
  • Bone spurs and overgrowths
  • Degenerative disc disease (cervical, thoracic, lumbar)
  • Herniated discs (cervical, thoracic, lumbar)
  • Myofascial pain (inflammation of muscles and ligaments)
  • Osteoporosis of the spine
  • Pinched nerves
  • Sciatica
  • Spinal deformities (scoliosis, kyphosis)
  • Spinal injuries
  • Spinal stenosis (narrowing of spinal canal)
  • Spine trauma or fractures
  • Spine tumors

Breast Imaging

Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.

Services include:

  • Breast ultrasound
  • 3-D breast ultrasound
  • Cyst aspiration
  • Ductogram
  • Breast cancer risk assessment
  • Image-guided breast biopsy
  • Stereotactic breast biopsy
  • Lesion localization
  • Mammography (screening and diagnostic)
  • 3-D mammography (available at select locations)
  • Full-field digital mammography
  • Needle localization
  • Positron emission mammography (PEM) (available at select locations)

Cancer Care

Our goal is to give you and your family the physical, emotional and spiritual support you need during your cancer journey.

To help care for you, we provide:

  • Treatment for all types of cancer
  • Education and support programs
  • Research and clinical trials
  • Screening and prevention
  • Genetic counseling
  • Support services including nutrition, pastoral care and social work

Cosmetic and Plastic Surgery

Cosmetic surgery includes everything from body lifts to breast augmentation to liposuction. These procedures can be nonsurgical or surgical and reshape normal structures of the body ​to improve appearance. We work with you to help determine the right procedure for you based on your unique needs and circumstances, and your privacy is always a priority.​

Reconstructive surgery is performed on parts of the body caused by congenital defects, developmental abnormalities, trauma, infection, tumors or disease. It is generally performed to improve functions but may also be done to approximate a normal appearance.

Critical and Intensive Care

Baylor Scott & White Health offers advanced care for the most serious injuries and illnesses. Our critical and intensive care teams are here to not only provide quality care for the patient, but also to offer a supportive environment for family members and loved ones.

Critical and intensive care treats a wide variety of life-threatening injuries, illnesses and heart issues. Surgical treatments and interventions, medication and life support are all offered depending on the situation.

Dermatology

Baylor Scott & White Health is dedicated to delivering comprehensive care for skin disorders. Our dermatology care locations are equipped with innovative technology, and we have experienced dermatologists on the medical staff who specialize in skin, hair and nail disease to provide you with personalized care.

Some common skin conditions treated by the dermatologists on the medical staff include:

  • Acne​​
  • ​​Dermatitis
  • Psoriasis​
  • ​Rosacea
  • Skin cancer​
  • ​Warts​
  • Actinic keratosis
  • Eczema​​
  • Skin infections

Digestive Diseases

At Baylor Scott & White, we are committed not only to diagnosing and treating your digestive conditions and diseases but also helping you make lifestyle adjustments.

To help care for you, we provide:​​​​

  • Advanced diagnostic technology
  • Treatment for a variety of digestive conditions
  • Education and support programs
  • Research and clinical trials

Ear, Nose and Throat

If you're battling a balance disorder, having trouble hearing or simply sick of seasonal allergies, Baylor Scott & White can help you or your family with treatment.​

Conditions treated include:

  • Influenza
  • Cold
  • Allergies
  • Nasal polyps
  • Nasal septum issues
  • Snoring
  • Sleep apnea
  • Vertigo/dysequilibrium
  • Tumors of the temporal bone and base of the skull
  • Acute and chronic infections of the external middle and inner ear
  • Deafness
  • Otosclerosis
  • Cholesteatoma
  • Stenosis of the ear canal
  • Benign and malignant tumors of the temporal bone ear canal and auricle

Emergency Care

From chest pain to snake bites, you can count on us to provide you with quality emergency care 24 hours a day, seven days a week. If you are experiencing a medical emergency, call 911 immediately.

Endocrinology

Endocrinologists on the medical staff at Baylor Scott & White Health study and treat problems with the glands. Baylor Scott & White is com​mitted to ongoing research, innovative treatment and the development of management programs to help treat diabetes.

Some common conditions treated by endocrinologists on the medical staff include:

  • ​Diabetes
  • Hypogonadism
  • Lipid disorders
  • High blood cholesterol and triglycerides
  • ​Obesity
  • Osteoporosis
  • Parathyroid calcium disorders
  • Pituitary and adrenal disorders
  • Thyroid diseases

Foot Care

Podiatrists on the medical staff at Baylor Scott & White Health diagnose, evaluate and treat a wide range of conditions that affect the foot, ankle and lower leg. Podiatrists are also part of a medical team that addresses more complex health concerns such as diabetes, arthritis and sports injuries.

Common conditions treated include:

  • Pai​nful calluses
  • Ingrown toenails
  • Neuromas
  • Warts
  • Flat feet
  • Joint problems such as:
    • Arthritis
    • Hammertoes
    • Bunions
  • Biomechanics/sports injuries:
    • Sprains
    • Overuse syndromes
    • Heel pain
  • Conditions requiring custom orthotics and bracing

Heart and Vascular

Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

Our services include:

  • Cardiac rehabilitation
  • Cardiology
  • Electrophysiology
  • Heart failure
  • Vascular care

Imaging and Radiology

Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.​​

Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.

Services include:

  • Arthrography
  • Bone density measurement​
  • Breast Imaging
  • CT scan​ (computerized tomography, including low-cost lung cancer CT screening)
  • Interventional radiology
  • MRI​ (magnetic resonance​ imaging)
    • Functional MRI
  • Myelogram​
  • Nuclear medicine​​​
    • Nuclear PET scan
    • Radiofrequency ablation
    • I-131 therapy for hyperthyroidism and thyroid cancer
  • Radioimmunotherapy
  • Ultrasound
  • X-ray and fluoroscopy
  • Virtual colonoscopy

Men's Health

Regular annual checkups are a good defense against the forces of bad health.

From essential prostate cancer screenings to innovative treatments for urinary incontinence, Baylor Scott & White offers comprehensive services for men.

Neuroscience

The neurologists, neuroradiologists and neurosurgeons at Baylor Scott & White Health diagnose and treat virtually every kind of neurological disorder and injury. From brain tumors, strokes and aneurysms to head trauma and spinal cord injuries, these experienced physicians on the medical staff have the expertise and technology to improve a patient's quality of life.​

Our specialty services include:

  • Neurology
  • Neurosurgery
  • Stroke care

Orthopedics

Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.

To help care for you, we provide:

  • Hand surgery
  • Hand, elbow, wrist surgery
  • Joint replacement
  • Neck, back, spine surgery
  • Orthopedic surgery

Pain Management

Chronic pain can lead to a drastic change in a person's quality of life. At Baylor Scott & White, our healthcare professionals offer many options for advanced pain therapy.​

Baylor Scott & White provides patients with comprehensive care to relieve different types of pain:

  • Chronic pain
  • Chronic lower back pain
  • Fibromyalgia
  • Low back pain
  • Neck pain
  • Nonspecific back pain
  • Reflex sympathetic dystrophy
  • Sciatic nerve pain

Pediatric Care

Physicians on the medical staff specialize in pediatric subspecialties to help meet the healthcare needs of your entire family.

Primary Care

Physicians on the medical staff at Baylor Scott & White are dedicated to providing quality, compassionate care for a wide range of services.

Primary care practice areas include:

  • Family or general medicine
  • Obstetrics and gynecology
  • Internal medicine

Rehabilitation and Physical Therapy

From sports injuries to stroke rehabilitation, ​​​our goal is to use a comprehensive approach to returning you to a more active, healthful lifestyle.

We treat numerous conditions in the areas of:

  • Musculoskeletal disorders
  • Neurologic disorders and injuries
  • Pediatric neurological and developmental disorders
  • Post-operative care
  • Sports injuries

Sleep Disorders

Help for sleep disorders is available at Baylor Scott & White Health. Our sleep program is dedicated to alleviating symptoms and improve sleep patterns and daily life for people with sleep disorders. We offer a full range of up-to-date diagnostic and treatment procedures as part of our comprehensive care program to help you get back to sleep.

To diagnose and treat sleep disorders, experts at Baylor Scott & White may use a variety of sleep studies and treatment methods, including:

  • Home sleep study
  • Actigraph to monitor sleep and wake patterns
  • Nocturnal polysomnography
  • CPAP titration study (continuous airway pressure therapy)
  • Nocturnal seizure monitoring
  • Ventilatory support study
  • Maintenance of wakefulness test (MWT)
  • Multiple sleep latency testing (MSLT)
  • Pediatric sleep study
  • Seizure sleep study
  • Split night sleep study

Sports Medicine

Comprehensive care is our game plan. The sports medicine surgeons on the medical staff are skilled at repairing all sports-related injuries, from the simple to the complex.​​​​​​

Conditions treated include:

  • Shoulder and elbow pain
  • Hand and wrist pain
  • Hip pain
  • Knee pain
  • Ankle and foot pain

Surgical Services

Baylor Scott & White Health offers numerous surgical services. Innovations such as single incision laparoscopic surgery, robotic surgery and other operations provide you with advanced surgical options.​​​

Our surgical specialties at this location may include:

  • Cardiothoracic surgery
  • Colon and rectal surgery
  • General surgery
  • Gynecological surgery
  • Head and neck surgery
  • Neurosurgery
  • Orthopedic surgery
  • Pediatric surgery
  • Plastic surgery
  • Podiatric medicine and surgery
  • Surgical oncology
  • Urologic surgery
  • Vascular surgery

Urology

From essential prostate cancer screenings to innovative treatments for urinary incontinence, Baylor Scott & White Health is committed to caring for your urology and urogynecology concerns.

Some common urology conditions include the following:

  • Benign prostatic hyperplasia (BPH)
  • Bladder cancer​
  • Bladder disorder
  • Bladder, urethral and kidney stones
  • Hypospadias
  • Urinary incontinence/overactive bladder
  • Interstitial Cystitis
  • Prostate cancer
  • Kidney cancer
  • Kidney disorders
  • Penile disorders
  • Prostate disorders
  • Testis disorders
  • Undescended testicles (cryptorchidism)
  • Uteral disorders
  • Urethral disorders
  • Urethral stricture disease
  • Voiding dysfunction
  • Male reproductive system disorders (incudes E.D. and infertility)
  • Sexually transmitted disease

Wellness and Fitness

We take a comprehensive approach to fitness and nutrition at Baylor Scott & White Health. We're here as a resource to help you achieve your specific health goals.

Whether you're a seasoned athlete, just starting a fitness program, or recovering from and injury or illness, we have the equipment, facilities, classes, and programs to help you succeed. From group exercise to nutrition counseling, we are focused on your wellness.

Women's Health

From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.

Services include:

  • Breast surgery
  • Gynecological surgery
  • Gynecology
  • Hormone replacement therapy
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