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Patient Tools

One-Click Resources for Patients and Visitors

Designed with you in mind, we want finding health care information as simple as possible. From visiting hours to medical records, you’re in the right place for answers.

For further assistance during your visit, call 325.247.5040. You can also call one of our local clinics or request an appointment online.

Directions, Maps and Parking

Baylor Scott & White – Llano is located just west of State Highway 71 on Ollie Street.

From the East

Take TX-29 west for 16.5 miles and turn left on TX-16 for 1 mile, then turn right onto Ollie Street.

From the West

Take State Highway 71 west for 30 miles and right on TX-16 for half a mile, then turn left on Ollie Street.

Free Guest Parking

Free Guest Parking is available for patients and visitors 24 hours a day, seven days a week in the front parking lot.

Patient Relations

If you have questions or concerns, contact patient relations at 830.201.8113.

Patient Rooms and Privacy

To assure privacy for each patient in a two-person room, visitors are not allowed to spend the night in semi-private rooms. Additionally, there are times when visitors will be asked to leave the room when the other patient is receiving care.

Your name may appear on a census board at the nursing desk to assist all of your care givers as they organize your care. If you wish your name not to appear on this board, your room door or other areas, please inform the nursing staff. The omission of your name will in no way compromise your care. Likewise, if for any reason you wish your admission as a patient at Scott & White not to be made known should you receive telephone calls or inquiries, please tell the nursing staff who will notify the hospital telephone operator.

Phone Directory

​Please call the operator at 325.247.5040 and they can assist with connecting you to the person or department you need at Baylor Scott & White Medical Center – Llano.

Listing of Department Phone Numbers
Department Name Phone Number
Main Number Phone: 325.247.5040
Admissions / Pre-certification / Authorizations Phone: 325.248.2188
Fax: 325.248.2182
Business Office (Billing) Phone: 800.749.3898
Laboratory Phone: 325.247.7827
Fax: 325.247.7882
Medical Records Phone: 325.247.7873
Fax: 325.248.2109
Radiology Phone: 325.247.7860
Fax: 325.248.2138
Social Services Phone: 830.201.8354

Smoking Policy

As a leader in promoting healthy lifestyles, Baylor Scott & White Health was the first Central Texas healthcare organization to make the move to a tobacco-free environment. For the health of all, we ask that you refrain from indoor and outdoor tobacco use while on the property of any Baylor Scott & White Health facility.

Visiting a Patient

Visiting hours are from 6 a.m. - 9 p.m. The hospital reserves the right to ask any visitor whose conduct or presence is not in a patient's best interest to leave. All hospital doors are locked from 10 p.m. - 5 a.m. with access limited through the emergency department. Visitor passes are required after visiting hours and are available at the emergency department desk.

Patient Admission Information

  • Pre-admission Testing 325.247.5040
  • All patients check in at Emergency Department
  • Parking is located in front of hospital, next to the Emergency Department, and west of hospital.
  • Bring with you an updated medication list, personal hygiene items and reading materials.
  • Leave money and valuables at home.

Serving all people by providing personalized health and wellness through exemplary care, education and research.


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