Volunteer opportunities at Baylos Scott & White Center Plano

Start Volunteer Onboarding Process here

Registration/Access Services

 

Description:

Greet guest, copy information, assembles packets, and escorts patients to the departments. Maintains waiting area and coffee bar

Department:

Access Services

Times Needed:

Monday -Friday

5am-4pm

Cancer Health and Wellness Center

 

Description:

Greet and welcome guest, assist with clerical work, phone call, etc.

Department:

CHWC Guest Services

Times Needed:

Monday-Friday

9am-4pm

Surgery Family Lounge

 

Description:

Welcome guests, escort families to patient room act as liaison between patient care staff and families, answer phones, transfer calls, communicate with family members, maintain coffee bar and waiting room, provide/check-out locker keys, newspaper, activities, etc. must have basic computer and phone skills.

Department:

Day Surgery/Guest Services

Times Needed:

Monday-Friday

5am-4pm

Day Surgery Unit

 

Description:

Discharge patients, make copies, assemble packets, change linens in patient rooms, re-stock rooms, etc.

Department:

Day Surgery Patient Care

Times Needed:

Monday-Friday

5am-4pm

Emergency Department

 

Description:

Assist with re-stocking supplies, rounding on patients/families, providing comfort items such as blankets /magazines, change linens in patient rooms, refresh waiting rooms, etc. Excellent Interpersonal Communication skills required.

Department:

Emergency Department/Guest Services

Times Needed:

7 days a week

Hours vary

Doula Program

 

Description:

The "Doula" volunteers provide support to "end of life" patients who do not have family or friends with them. Reading, Talking or just having presence with the patient during this time, (In addition to other placement)

Department:

Pastoral Care

Times Needed:

Hours vary

Animal Therapy

 

Description:

Escort the animal therapy dogs and their owners as they make round to patient and waiting rooms

Department:

Volunteers

Times Needed:

Monday 1-3

Wednesday 10-12

Friday 10-12

Healing Well Cards

 

Description:

Hand address Healing Well Cards to patients. Must have nice handwriting.

Department:

Guest Services

Times Needed:

8-12 Monday

8-12 Thursday

Librarian

 

Description:

Keep book area on the second floor/cleaned and organized. Collected donated hardback books.

Department:

Guest Services

Times Needed:

Monday 8-12

Runner

 

Description:

Collect Five Stars, parking garage cards, mail, gather wheelchairs

Department:

Volunteers

Times Needed:

Monday-Friday

8-12

Gift Shop

 

Description:

Provide excellent customer service, make deliveries, and assist with sales and retail merchandizing, pricing items.

Ambassador

 

Description:

Greet guests entering the hospital and escort to their destination, maintain waiting areas (stock magazines, brochures, coffee, etc.) Must have and outgoing personality and excellent customer service.

Department:

Volunteers and Guest Services

Times Needed:

Monday-Friday

9am-1pm or 1pm-5pm

Floater

 

Description:

Train in several positions: Day Surgery Family Lounge, Concierge, Registration, Pet Therapy

Department:

Volunteers and Guest Services

Times Needed:

To substitute for regularly schedules volunteers when needed, Times vary

Guest Rounding

 

Description:

"Round" on guests and their families to offer comfort items, reading materials, word games, etc.

Department:

Volunteers and Guest Services

Times Needed:

Monday through Sat

Mornings

Information/Concierge Desk

 

Description:

Greet/Escort visitors. Make deliveries. Use computer to look up patient room numbers, answer phones. Must be able to provide quick responses to questions and perform multiple tasks simultaneously. Excellent Customer Service.

Department:

Volunteers and Guest Services

Times Needed:

Monday-Friday

5am-7pm

Nightingales

 

Description:

Retired or Inactive REGISTERED NURSES. Provide patient support to guests and Patient Care staff.

Department:

Retired Nurses/Volunteers

Times Needed:

All days needed

Pain Clinic

 

Description:

Assisting staff with discharging patients and restocking items, Answering phones, clerical assistance

Department:

Volunteer and Guest Services

Times Needed:

Monday-Thursday

8am-1pm

Office Assistance

 

Description:

Assist with various projects, computer skills, telephone/Event Planning

Department:

Volunteer and Guest Services

Times Needed:

Days and Shifts vary

Patient Care Unit

 

Description:

Assist with answering phones, restocking supplies, making copies, laminating, etc.

Auditing for hand hygiene

Department:

Volunteer and Guest Services

Times Needed:

Days and Shifts vary