Baylor Scott & White Senior Health Center – Plano offer comprehensive care for the senior citizens of Plano and across the entire Metroplex. Our team of physicians and staff understand the special medical needs of seniors and provide the healthcare services you need.
We welcome new patients and can often accommodate same day appointments.
Making an Appointment
New patients receive a thorough assessment that includes a variety of tests for conditions that can affect us as we age including memory loss, osteoporosis, hypertension and incontinence.
On your first visit, we will begin a permanent record. Please bring any medications you are taking, so that we may accurately determine the dosage and frequency. We will ask you to complete a medical history and registration form. Please bring your insurance card and try to arrive at least 30 minutes early for your first visit. If you have been under the care of another doctor, we may ask your permission to transfer some of your records.
We have three appointment categories that take up varying amounts of time:
- Annual exams or new patient visits—Plan on spending one hour including check-in time, filling out forms and the actual physician visit
- Follow-up exams—15 minutes
- Sick visits—Varies depending on the illness, but plan on at least 30 minutes
Canceling an Appointment
Our appointments are confirmed by an automated service. Please listen carefully and follow the prompts to either confirm or cancel your appointment. If you later decide that you are unable to keep your appointment or you are going to be late, please call your physician’s office as soon as possible. This courtesy allows us to be of service to other patients.
If you have an urgent problem, you may call your physician’s office to schedule an appointment. However, if you feel it is a life-threatening emergency, call 911. Do not delay by calling the doctor’s office first.
At BSW Senior Health Center, we have a strict patient confidentiality policy. Your medical record is strictly private and will not be shared with your employer, friends or relatives without your written permission.