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Baylor Scott & White Medical Center Sunnyvale

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Hours
Open 24 Hours
Open 24 Hours

Tools & Resources

Our services are designed with you in mind so managing your healthcare needs is as simple as possible.

  • Dining Options
  • ATMs
  • Spiritual Care
  • Visiting Patients
  • Patient Portal
  • Financial Assistance
  • Insurance Accepted
  • Medical Records
  • Pay My Bill
  • Community Health Needs Assessments

Dining Options

Café Hours

Our café is located on the first floor, entrance to the left of the registration desk. It is open to all employees, physicians, guests and visitors and provides a wide range of food and beverages options for your enjoyment.

Meals may be purchased with cash, debit card or credit card.

Hours
Breakfast: 7-9 a.m.
Lunch: 11 a.m. - 1:30 p.m.
Dinner: 5-6:30 p.m.

Vending Machines

Located on the first floor, just off the hallway between the main lobby and the emergency department.

ATMs

Located on the first floor, just off the hallway between the main lobby and the emergency department.

Spiritual Care

Chapel

The Chaplain's office is located on the first floor. Please ask the reception desk for additional details and directions.

To speak to our Chaplain, please call 972.892.6731. You may also ask your nurse to contact the Chaplain.

Visiting Patients

In order to provide an atmosphere conducive to quality patient care, we have established the following visitation guidelines:

  • During patient surgery, family and guests may wait in the main lobby area.
  • We encourage patients to limit their visitors to two at a time.
  • All children must be accompanied by an adult. Children should not be left unattended.
  • Out of courtesy for the patients, please limit cell phone usage in patient care areas.
  • Children of adult patients are not allowed to stay overnight.
  • We are a smoke free facility.
  • Please enter the hospital through the main entrance.
  • Parking is free.
  • Vending machines are located on the first floor in the hallway between the main lobby and the emergency department.
  • Our cafeteria is open to all guests.

Patient Portal

myHEALTH is an online portal where you can view your medical information and connect with your healthcare team.

Financial Assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.

Insurance Accepted

Baylor Scott & White has established agreements with several types of insurances in an effort to make sure your health needs are covered.

To verify whether your insurance plan covers services rendered at Baylor Scott & White Health, contact your insurance provider directly by visiting your provider's website or calling the phone number listed on your insurance identification card.

Medical Records

You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.

Pay My Bill

Make an easy, secure payment in no time.

Community Health Needs Assessments

As a healthcare leader in Texas, Baylor Scott & White Health continues its legacy of commitment to improving the health of the communities it serves through its attentiveness to understanding their needs and addressing them with a wide range of outreach initiatives.

Medical Services

Baylor Scott & White Health offers expertise and treatment options conveniently located near you.

  • Anesthesiology
  • Back and Spine Care
  • Breast Imaging
  • Cosmetic and Plastic Surgery
  • Critical and Intensive Care
  • Digestive Diseases
  • Ear, Nose and Throat
  • Emergency Care
  • Endocrinology
  • Foot Care
  • Heart and Vascular Care
  • Hematology
  • Imaging and Radiology
  • Inpatient Medicine and Hospitalists
  • Kidney Disease
  • Lung Care
  • Men's Health
  • Neuroscience
  • Occupational and Environmental Medicine
  • Orthopedics
  • Pain Management
  • Rehabilitation and Physical Therapy
  • Sports Medicine
  • Surgical Services
  • Urology
  • Women's Health
  • Wound Care

Anesthesiology

Anesthesiologists are trained in the safe delivery and management of medications that put you to sleep temporarily and help manage your discomfort during recovery. Anesthesiology specialists are skilled in the delivery and management of medications to ensure you are properly sedated during your operation and are comfortable afterwards.

Anesthesiology is used for:

  • Minimally invasive procedures
  • Traditional procedures
  • Some dental procedures
  • Pain management

Back and Spine Care

Baylor Scott & White Health offers sophisticated solutions for back pain. Here, you have access to expert healthcare professionals, such as physical and occupational therapists, as well as physicians on the medical staff.

We provide both surgical and non-surgical treatment for conditions that include, but are not limited to:

  • Arthritis of the spine (osteoarthritis, rheumatoid)
  • Bone spurs and overgrowths
  • Degenerative disc disease (cervical, thoracic, lumbar)
  • Herniated discs (cervical, thoracic, lumbar)
  • Myofascial pain (inflammation of muscles and ligaments)
  • Osteoporosis of the spine
  • Pinched nerves
  • Sciatica
  • Spinal deformities (scoliosis, kyphosis)
  • Spinal injuries
  • Spinal stenosis (narrowing of spinal canal)
  • Spine trauma or fractures
  • Spine tumors

Breast Imaging

Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.

Services include:

  • Breast ultrasound
  • 3-D breast ultrasound
  • Cyst aspiration
  • Ductogram
  • Breast cancer risk assessment
  • Image-guided breast biopsy
  • Stereotactic breast biopsy
  • Lesion localization
  • Mammography (screening and diagnostic)
  • 3-D mammography (available at select locations)
  • Full-field digital mammography
  • Needle localization
  • Positron emission mammography (PEM) (available at select locations)

Cosmetic and Plastic Surgery

Cosmetic surgery includes everything from body lifts to breast augmentation to liposuction. These procedures can be nonsurgical or surgical and reshape normal structures of the body ​to improve appearance. We work with you to help determine the right procedure for you based on your unique needs and circumstances, and your privacy is always a priority.​

Reconstructive surgery is performed on parts of the body caused by congenital defects, developmental abnormalities, trauma, infection, tumors or disease. It is generally performed to improve functions but may also be done to approximate a normal appearance.

Critical and Intensive Care

Baylor Scott & White Health offers advanced care for the most serious injuries and illnesses. Our critical and intensive care teams are here to not only provide quality care for the patient, but also to offer a supportive environment for family members and loved ones.

Critical and intensive care treats a wide variety of life-threatening injuries, illnesses and heart issues. Surgical treatments and interventions, medication and life support are all offered depending on the situation.

Digestive Diseases

At Baylor Scott & White, we are committed not only to diagnosing and treating your digestive conditions and diseases but also helping you make lifestyle adjustments.

To help care for you, we provide:​​​​

  • Advanced diagnostic technology
  • Colonoscopy
  • Treatment for a variety of digestive conditions
  • Education and support programs
  • Research and clinical trials
  • Heartburn and acid reflux center

Ear, Nose and Throat

If you're battling a balance disorder, having trouble hearing or simply sick of seasonal allergies, Baylor Scott & White can help you or your family with treatment.​

Conditions treated include:

  • Influenza
  • Cold
  • Allergies
  • Nasal polyps
  • Nasal septum issues
  • Snoring
  • Sleep apnea
  • Vertigo/dysequilibrium
  • Tumors of the temporal bone and base of the skull
  • Acute and chronic infections of the external middle and inner ear
  • Deafness
  • Otosclerosis
  • Cholesteatoma
  • Stenosis of the ear canal
  • Benign and malignant tumors of the temporal bone ear canal and auricle

Emergency Care

From chest pain to snake bites, you can count on us to provide you with quality emergency care 24 hours a day, seven days a week. If you are experiencing a medical emergency, call 911 immediately.

Endocrinology

Endocrinologists on the medical staff at Baylor Scott & White Health study and treat problems with the glands. Baylor Scott & White is com​mitted to ongoing research, innovative treatment and the development of management programs to help treat diabetes.

Some common conditions treated by endocrinologists on the medical staff include:

  • ​Diabetes
  • Hypogonadism
  • Lipid disorders
  • High blood cholesterol and triglycerides
  • ​Obesity
  • Osteoporosis
  • Parathyroid calcium disorders
  • Pituitary and adrenal disorders
  • Thyroid diseases

Foot Care

Podiatrists on the medical staff at Baylor Scott & White Health diagnose, evaluate and treat a wide range of conditions that affect the foot, ankle and lower leg. Podiatrists are also part of a medical team that addresses more complex health concerns such as diabetes, arthritis and sports injuries.

Common conditions treated include:

  • Pai​nful calluses
  • Ingrown toenails
  • Neuromas
  • Warts
  • Flat feet
  • Joint problems such as:
    • Arthritis
    • Hammertoes
    • Bunions
  • Biomechanics/sports injuries:
    • Sprains
    • Overuse syndromes
    • Heel pain
  • Conditions requiring custom orthotics and bracing

Heart and Vascular Care

Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

Our services include:

  • Cardiac rehabilitation
  • Cardiology
  • Electrophysiology
  • Heart failure
  • Vascular care

Hematology

Hematologists on the medical staff at Baylor Scott & White Health specialize in the diagnosis, evaluation and treatment of blood diseases. The most common reason to see a hematologist specializing in benign (non-cancerous) hematology is blood disorders.

Some common blood disorders treated by hematologi​sts include:

  • Bleeding
  • Clotting problems
  • Infection
  • Anemia
  • Benign monoclonal gammopathy
  • Coagulopathies
  • Erythrocytosis
  • Leukocytosis
  • Lymphohistiocytic disorders
  • Pancytopenia
  • Sickle cell disease
  • Thrombocytosis
  • Thrombocytopenia
  • von Willebrand disease

Imaging and Radiology

Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.​​

Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.

Services include:

  • Arthrography
  • Bone density measurement​
  • 3-D Breast Imaging (mammography)
  • CT scan​ (computerized tomography)
  • MRI​ (magnetic resonance​ imaging)
  • Ultrasound
  • X-ray and fluoroscopy
  • Colonoscopy​

Inpatient Medicine and Hospitalists

Hospitalists, also known as inpatient medicine physicians, specialize in general medical care for hospitalized people. A hospitalist will provide care upon your hospital admission and will continue the care during your stay. The hospitalist handles admissions, coordinates diagnostic tests, works with your primary care physician and helps with your discharge.​

Kidney Disease

Some kidney conditions may require treatment by a nephrologist, a physician on the medical staff who specializes in kidney care.

Some common conditions treated include:

  • Kidney failure
  • Kidney cancer
  • Kidney infections
  • Severe or difficult to control hypertension
  • Kidney stones
  • Recurrent urinary tract infections
  • Diabetic renal disease
  • Amyloidosis
  • Renal artery stenosis
  • Electrolyte disorders
  • Obstructive/reflux nephropathy
  • Polycystic kidney disease
  • Interstitial nephritis
  • Acute kidney injury
  • Abnormal urinalysis
  • Glomerulonephritis

Lung Care

Baylor Scott & White offers diagnostic and treatment options to manage and treat acute and chronic respiratory and pulmonary disorders.

Pulmonologists on our medical staff study and treat diseases of the lungs, airways and chest, care for the very sick in critical care units, as well as treat sleep disorders. If surgery is required, we have physicians on the medical staff specially trained in thoracic surgery.

Baylor Scott & White offers care for numerous lung conditions including:

  • Asthma
  • Acute and chronic pulmonary embolism
  • Chronic obstructive pulmonary disease (COPD)
  • Cystic fibrosis
  • Lung cancer
  • Pulmonary fibrosis
  • Pulmonary hypertension
  • Pneumonia
  • Sleep disorders
  • Smoking cessation
  • Tuberculosis

Men's Health

Regular annual checkups are a good defense against the forces of bad health.

From essential prostate cancer screenings to innovative treatments for urinary incontinence, Baylor Scott & White offers comprehensive services for men.

Neuroscience

The neurologists, neuroradiologists and neurosurgeons at Baylor Scott & White Health diagnose and treat virtually every kind of neurological disorder and injury. From brain tumors, strokes and aneurysms to head trauma and spinal cord injuries, these experienced physicians on the medical staff have the expertise and technology to improve a patient's quality of life.​

Our specialty services include:

  • Neurology
  • Neurosurgery
  • Stroke care

Occupational and Environmental Medicine

The occupational and environmental medicine specialists on the medical staff at Baylor Scott & White Health have a diverse background in psychology, chemical engineering, manufacturing technology, family practice, corporate medicine, medical flight examinations, sports medicine and public health.

Our goal is to reduce work-related disability through accident prevention and to help injured employees return to full work capacity.

Orthopedics

Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.

To help care for you, we provide:

  • Hand surgery
  • Hand, elbow, wrist surgery
  • Joint replacement
  • Neck, back, spine surgery
  • Orthopedic surgery

Pain Management

Chronic pain can lead to a drastic change in a person's quality of life. At Baylor Scott & White, our healthcare professionals offer many options for advanced pain therapy.​

Baylor Scott & White provides patients with comprehensive care to relieve different types of pain:

  • Chronic pain
  • Chronic lower back pain
  • Fibromyalgia
  • Low back pain
  • Neck pain
  • Nonspecific back pain
  • Reflex sympathetic dystrophy
  • Sciatic nerve pain

Rehabilitation and Physical Therapy

From sports injuries to stroke rehabilitation, ​​​our goal is to use a comprehensive approach to returning you to a more active, healthful lifestyle.

We treat numerous conditions in the areas of:

  • Musculoskeletal disorders
  • Neurologic disorders and injuries
  • Pediatric neurological and developmental disorders
  • Post-operative care
  • Sports injuries

Sports Medicine

The sports medicine surgeons on the medical staff are skilled at repairing all sports-related injuries, from the simple to the complex.​​​​​​

Conditions we treat include:

  • Shoulder/elbow pain
  • Hand/wrist pain
  • Hip pain
  • Knee pain
  • Ankle/foot paint

Surgical Services

Baylor Scott & White Health offers numerous surgical services. Innovations such as single incision laparoscopic surgery and other operations provide you with advanced surgical options.​​​

Our surgical specialties at this location may include:

  • Colon and rectal surgery
  • General surgery
  • Gynecological surgery
  • Orthopedic surgery
  • Podiatric surgery
  • Urologic surgery

Urology

From essential prostate cancer screenings to innovative treatments for urinary incontinence, Baylor Scott & White Health is committed to caring for your urology and urogynecology concerns.

Some common urology conditions include the following:

  • Benign prostatic hyperplasia (BPH)
  • Bladder cancer​
  • Bladder disorder
  • Bladder, urethral and kidney stones
  • Hypospadias
  • Urinary incontinence/overactive bladder
  • Interstitial Cystitis
  • Prostate cancer
  • Kidney cancer
  • Kidney disorders
  • Penile disorders
  • Prostate disorders
  • Testis disorders
  • Undescended testicles (cryptorchidism)
  • Uteral disorders
  • Urethral disorders
  • Urethral stricture disease
  • Voiding dysfunction
  • Male reproductive system disorders (incudes E.D. and infertility)
  • Sexually transmitted diseases​

Women's Health

From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.

Services include:

  • Breast surgery
  • Gynecological surgery
  • Gynecology
  • Hormone replacement therapy

Wound Care

We offer a variety of wound care services through our comprehensive wound programs. This specialized service focuses on the evaluation and treatment of chronic wounds, using advanced wound care technologies, as well as traditional medical and surgical therapies.

Medical specialties affiliated with the center include infectious disease, orthopaedics, plastic surgery, vascular surgery and podiatry.​

Employment opportunities

Find current job postings at Baylor Scott & White – Sunnyvale for patient focused, service-oriented health professionals.

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