Baylor Surgicare at Heath complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. Baylor Surgicare at Heath does not exclude people or treat them differently because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. Our health plans are also subject to the section 1557 nondiscrimination requirements and will be operation accordingly.
To help people with disabilities communicate effectively with us, we provide free auxiliary aids and services such as:
- Qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals
- Written information in multiple formats, including large print, audio, accessible electronic formats or other formats for visually impaired individuals
To effectively communicate with people whose primary language is not English, we provide free language services such as:
- Qualified interpreters or a language line
- Information written in other languages
If you need these services, contact Baylor Surgicare at Heath's ADA Coordinator at 972.722.9003.
File a Grievance
If you believe that Baylor Surgicare at Heath has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you may file a grievance.
You may file a grievance in person, by mail or by email:
Baylor Surgicare at Heath
6435 South FM 549, Suite 101
Heath, Texas 75032
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
U.S. Department of Health and Human Services
200 Independence Ave., SW
Room 509F, HHH Building
Washington, D.C., 20201
File a complaint online at HHS.gov