BSW Medical Center – Taylor Facility Photo 2016.jpg

Get the support you need in Taylor

Baylor Scott & White Medical Center – Taylor is a 25-bed critical access hospital, providing medical and surgical care, delivered by a team of medical experts, with resources including skilled nursing.

Baylor Scott & White Medical Center – Taylor has achieved Magnet recognition for its nursing professionalism, teamwork and superiority in patient care. The American Nurses Credentialing Center’s Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence. Magnet recognition is the gold standard for nursing excellence and identifies healthcare organizations that provide the very best in nursing care and professionalism in nursing practice.


Additional information

  • Visitor hours

    Open visitation hours are available. Visitors need to enter through the Emergency Room between the hours of 10:00 PM and 7:00 AM.

Something went wrong.

Medical services

​​​​​​​​​​​​​ Baylor Scott & White Health offers expertise and treatment options conveniently located near you.  
  • Diabetes care

    Diabetes care

    Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:

    • Endocrinology to manage condition
    • Nutrition management
    • Cardiology and pulmonology for heart and lung care
    • Neuroscience for care of the nervous system 
    • Nephrology for kidney care
    • Ophthalmology to prevent vision loss
    • Orthopedics, physical medicine, and rehabilitation
    • Podiatry

    Read more about diabetes care
  • Digestive diseases

    Digestive diseases

    Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.

    Example services and procedures we offer include:

    • Abdominal and endoscopic ultrasound
    • Colonoscopy
    • Evaluation of liver transplant candidates
    • Percutaneous liver biopsy
    • Placement of external feeding tubes (gastrostomy)
    • Treatment of pancreatic diseases

    Common digestive diseases we treat include:

    • Acid reflux
    • Crohn's disease
    • Colon polyps
    • Liver diseases
    • C. diff
    • Gastroesophageal reflux disease (GERD)
    • Heartburn
    • Hepatitis
    • Irritable bowel syndrome (IBS)
    • Swallowing disorders

    Read more about our digestive disease services
  • Emergency care

    Emergency care

    Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:

    • Allergic reaction (hives, swelling)
    • Animal, snake, or human bites 
    • Broken bones 
    • Blue or purple color to lips, skin, or nail beds 
    • Chest or stomach pain or pressure 
    • Coughing up blood
    • Difficulty breathing 
    • Fainting
    • Heart attack
    • Puncture wounds 
    • Seizure
    • Severe bleeding or bleeding that does not stop with direct pressure
    • Severe burns or burns on the face 
    • Severe pain or loss of motion or sensation anywhere in the body
    • Shortness of breath
    • Stroke
    • Sudden dizziness, weakness, or change in vision
    • Trauma
    • Trouble breathing, swallowing or wheezing 

    If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).

    Learn more about emergency care
  • Eye care

    Eye care

    Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:

    • Age-related macular degeneration (AMD)
    • Cataracts
    • Corneal diseases
    • Diabetic retinopathy
    • Glaucoma
    • Refractive errors (astigmatisms, farsightedness, and nearsightedness)
    • Retinal diseases

    Learn more about ophthalmology and optometry
  • Heart & Vascular Institute

    Heart & Vascular Institute

    Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

    We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

    Our services include:

    • Cardiac rehabilitation
    • Cardiology
    • Electrophysiology
    • Heart failure
    • Vascular care

    Learn more about the Heart & Vascular Institute
  • Imaging and radiology

    Imaging and radiology

    Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.

    Services may* include:

    • Arthrography
    • Bone density measurement
    • Breast imaging
    • CT scan (including low-dose lung cancer CT screening)
    • Interventional radiology
    • MRI
    • Myelogram
    • Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
    • Radioimmunotherapy
    • Ultrasound
    • Virtual colonoscopy
    • X-ray and fluoroscopy

    * Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.

    Read more about our imaging and radiology services
  • Inpatient medicine and hospitalists

    Inpatient medicine and hospitalists

    Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.

    Learn more about inpatient medicine
  • Mammogram and breast imaging

    Mammogram and breast imaging

    Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:

    Read more about breast imaging
  • NeuroHealth Institute

    NeuroHealth Institute

    Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:

    • Alzheimer's Disease
    • Lou Gehrig's Disease (ALS)
    • Brain aneurysm
    • Brain and spine tumors
    • Concussion
    • Dementia
    • Epilepsy
    • Essential tremors
    • Headache treatment
    • Hydrocephalus
    • Movement disorders
    • Multiple sclerosis
    • Neuromuscular disorders
    • Parkinson's Disease
    • Pituitary tumors
    • Stroke care
    • Skull base tumors
    • Traumatic brain injury

    Learn more about the NeuroHealth Institute
  • Pain management

    Pain management

    Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:

    • Chronic lower back pain
    • Chronic pain
    • Fibromyalgia
    • Low back pain
    • Neck pain
    • Nonspecific back pain
    • Reflex sympathetic dystrophy
    • Sciatic nerve pain

    Learn more about pain management
  • Lung care

    Lung care

    Baylor Scott & White Medical Center – Taylor offers diagnostic and treatment options to manage and treat acute and chronic respiratory and pulmonary disorders.

    Pulmonologists on our medical staff study and treat diseases of the lungs, airways and chest, care for the very sick in critical care units, as well as treat sleep disorders. If surgery is required, we have physicians on the medical staff specially trained in thoracic surgery.

    Baylor Scott & White Medical Center – Taylor offers care for numerous lung conditions including:

    • Acute and chronic pulmonary embolism
    • Asthma
    • Chronic obstructive pulmonary disease (COPD)
    • Cystic fibrosis
    • Lung cancer
    • Pulmonary fibrosis
    • Pulmonary hypertension
    • Pneumonia
    • Sleep disorders
    • Smoking cessation
    • Tuberculosis

    Learn more about lung care
  • Rehabilitation and physical therapy

    Rehabilitation and physical therapy

    Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:

    • Musculoskeletal disorders
    • Neurologic disorders and injuries
    • Pediatric neurological and developmental disorders
    • Post-operative care
    • Sports injuries

    Read more about our PT and rehab services
  • Skilled nursing

    Skilled nursing

    After surgery or a severe illness, a patient may need professional care to aid in recovery transition from hospital to home. Patients recovering from illness or injury such as stroke, heart attack, cardiac surgery, hip and knee replacements, pneumonia, wound infections and dehydration can benefit from skilled nursing services.

    Baylor Scott & White Medical Center – Taylor is unique in offering this level of post-acute care or "swing bed service" which is not available in most acute care hospitals. The professional skilled nursing staff at Baylor Scott & White Medical Center – Taylor can provide a complete spectrum of care for the recovering patient (as prescribed by a physician) including:

    • Physical therapy*
    • Occupational therapy*
    • Speech therapy
    • IV  medication administration
    • Respiratory therapy
    • 24-hour skilled nursing car
    • Wound care

    For more information, call our Case Manager at 737.888.3239 or 737.888.3230.

    *Offered twice each week day and once a day on Saturday for strengthening, mobility training, advanced wound care, balance or vestibular rehabilitation.

     

  • Sleep disorders

    Sleep disorders

    Our sleep program is dedicated to alleviating symptoms and improve sleep patterns and daily life by offering a full range of innovative diagnostic and treatment procedures to treat a variety of sleep disorders, including:

    • Central sleep apnea
    • Insomnia
    • Narcolepsy
    • Obstructive sleep apnea (OSA)
    • Parasomnias
    • Pediatric sleep disorders
    • Periodic limb movements
    • Restless leg syndrome
    • Snoring

    Learn more about sleep disorder care
  • Surgical services

    Surgical services

    Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including: 

    • Cardiothoracic surgery
    • Colon and rectal surgery
    • General surgery
    • Gynecological surgery
    • Head and neck surgery
    • Ophthalmic surgery
    • Orthopedic surgery
    • Pediatric surgery
    • Plastic surgery
    • Podiatric medicine and surgery
    • Robotic surgery
    • Surgical oncology 
    • Urologic surgery
    • Vascular surgery

    Read more about surgical services
  • Wound care

    Wound care

    Our multidisciplinary teams who specialist in wound care, hyperbarics, and /or enterostomal therapy work to create a custom and comprehensive treatment plan to a variety of wounds, including:

    • Abdominal stomas
    • Arterial wounds
    • Atypical wounds
    • Diabetic lower extremity wounds
    • Diabetic ulcers
    • Minor burns
    • New or non-healing surgical wounds
    • Non-healing wounds of any kind
    • Pressure ulcers (bed sores)
    • Radiation wounds
    • Traumatic wounds
    • Venous wounds 

    Learn more about wound care

Diabetes care

Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:

  • Endocrinology to manage condition
  • Nutrition management
  • Cardiology and pulmonology for heart and lung care
  • Neuroscience for care of the nervous system 
  • Nephrology for kidney care
  • Ophthalmology to prevent vision loss
  • Orthopedics, physical medicine, and rehabilitation
  • Podiatry

Read more about diabetes care

Digestive diseases

Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.

Example services and procedures we offer include:

  • Abdominal and endoscopic ultrasound
  • Colonoscopy
  • Evaluation of liver transplant candidates
  • Percutaneous liver biopsy
  • Placement of external feeding tubes (gastrostomy)
  • Treatment of pancreatic diseases

Common digestive diseases we treat include:

  • Acid reflux
  • Crohn's disease
  • Colon polyps
  • Liver diseases
  • C. diff
  • Gastroesophageal reflux disease (GERD)
  • Heartburn
  • Hepatitis
  • Irritable bowel syndrome (IBS)
  • Swallowing disorders

Read more about our digestive disease services

Emergency care

Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:

  • Allergic reaction (hives, swelling)
  • Animal, snake, or human bites 
  • Broken bones 
  • Blue or purple color to lips, skin, or nail beds 
  • Chest or stomach pain or pressure 
  • Coughing up blood
  • Difficulty breathing 
  • Fainting
  • Heart attack
  • Puncture wounds 
  • Seizure
  • Severe bleeding or bleeding that does not stop with direct pressure
  • Severe burns or burns on the face 
  • Severe pain or loss of motion or sensation anywhere in the body
  • Shortness of breath
  • Stroke
  • Sudden dizziness, weakness, or change in vision
  • Trauma
  • Trouble breathing, swallowing or wheezing 

If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).

Learn more about emergency care

Eye care

Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:

  • Age-related macular degeneration (AMD)
  • Cataracts
  • Corneal diseases
  • Diabetic retinopathy
  • Glaucoma
  • Refractive errors (astigmatisms, farsightedness, and nearsightedness)
  • Retinal diseases

Learn more about ophthalmology and optometry

Heart & Vascular Institute

Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

Our services include:

  • Cardiac rehabilitation
  • Cardiology
  • Electrophysiology
  • Heart failure
  • Vascular care

Learn more about the Heart & Vascular Institute

Imaging and radiology

Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.

Services may* include:

  • Arthrography
  • Bone density measurement
  • Breast imaging
  • CT scan (including low-dose lung cancer CT screening)
  • Interventional radiology
  • MRI
  • Myelogram
  • Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
  • Radioimmunotherapy
  • Ultrasound
  • Virtual colonoscopy
  • X-ray and fluoroscopy

* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.

Read more about our imaging and radiology services

Inpatient medicine and hospitalists

Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.

Learn more about inpatient medicine

Mammogram and breast imaging

Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:

Read more about breast imaging

NeuroHealth Institute

Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:

  • Alzheimer's Disease
  • Lou Gehrig's Disease (ALS)
  • Brain aneurysm
  • Brain and spine tumors
  • Concussion
  • Dementia
  • Epilepsy
  • Essential tremors
  • Headache treatment
  • Hydrocephalus
  • Movement disorders
  • Multiple sclerosis
  • Neuromuscular disorders
  • Parkinson's Disease
  • Pituitary tumors
  • Stroke care
  • Skull base tumors
  • Traumatic brain injury

Learn more about the NeuroHealth Institute

Pain management

Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:

  • Chronic lower back pain
  • Chronic pain
  • Fibromyalgia
  • Low back pain
  • Neck pain
  • Nonspecific back pain
  • Reflex sympathetic dystrophy
  • Sciatic nerve pain

Learn more about pain management

Lung care

Baylor Scott & White Medical Center – Taylor offers diagnostic and treatment options to manage and treat acute and chronic respiratory and pulmonary disorders.

Pulmonologists on our medical staff study and treat diseases of the lungs, airways and chest, care for the very sick in critical care units, as well as treat sleep disorders. If surgery is required, we have physicians on the medical staff specially trained in thoracic surgery.

Baylor Scott & White Medical Center – Taylor offers care for numerous lung conditions including:

  • Acute and chronic pulmonary embolism
  • Asthma
  • Chronic obstructive pulmonary disease (COPD)
  • Cystic fibrosis
  • Lung cancer
  • Pulmonary fibrosis
  • Pulmonary hypertension
  • Pneumonia
  • Sleep disorders
  • Smoking cessation
  • Tuberculosis

Learn more about lung care

Rehabilitation and physical therapy

Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:

  • Musculoskeletal disorders
  • Neurologic disorders and injuries
  • Pediatric neurological and developmental disorders
  • Post-operative care
  • Sports injuries

Read more about our PT and rehab services

Skilled nursing

After surgery or a severe illness, a patient may need professional care to aid in recovery transition from hospital to home. Patients recovering from illness or injury such as stroke, heart attack, cardiac surgery, hip and knee replacements, pneumonia, wound infections and dehydration can benefit from skilled nursing services.

Baylor Scott & White Medical Center – Taylor is unique in offering this level of post-acute care or "swing bed service" which is not available in most acute care hospitals. The professional skilled nursing staff at Baylor Scott & White Medical Center – Taylor can provide a complete spectrum of care for the recovering patient (as prescribed by a physician) including:

  • Physical therapy*
  • Occupational therapy*
  • Speech therapy
  • IV  medication administration
  • Respiratory therapy
  • 24-hour skilled nursing car
  • Wound care

For more information, call our Case Manager at 737.888.3239 or 737.888.3230.

*Offered twice each week day and once a day on Saturday for strengthening, mobility training, advanced wound care, balance or vestibular rehabilitation.

 

Sleep disorders

Our sleep program is dedicated to alleviating symptoms and improve sleep patterns and daily life by offering a full range of innovative diagnostic and treatment procedures to treat a variety of sleep disorders, including:

  • Central sleep apnea
  • Insomnia
  • Narcolepsy
  • Obstructive sleep apnea (OSA)
  • Parasomnias
  • Pediatric sleep disorders
  • Periodic limb movements
  • Restless leg syndrome
  • Snoring

Learn more about sleep disorder care

Surgical services

Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including: 

  • Cardiothoracic surgery
  • Colon and rectal surgery
  • General surgery
  • Gynecological surgery
  • Head and neck surgery
  • Ophthalmic surgery
  • Orthopedic surgery
  • Pediatric surgery
  • Plastic surgery
  • Podiatric medicine and surgery
  • Robotic surgery
  • Surgical oncology 
  • Urologic surgery
  • Vascular surgery

Read more about surgical services

Wound care

Our multidisciplinary teams who specialist in wound care, hyperbarics, and /or enterostomal therapy work to create a custom and comprehensive treatment plan to a variety of wounds, including:

  • Abdominal stomas
  • Arterial wounds
  • Atypical wounds
  • Diabetic lower extremity wounds
  • Diabetic ulcers
  • Minor burns
  • New or non-healing surgical wounds
  • Non-healing wounds of any kind
  • Pressure ulcers (bed sores)
  • Radiation wounds
  • Traumatic wounds
  • Venous wounds 

Learn more about wound care

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
By searching you agree to these terms
  • Aetna - (18)
    Aetna Medicare Value Plan (HMO)
    Aetna Medicare Eagle II (PPO)
    Open Access Select
    Open Access Elect Choice
    Managed Choice
    Health Network Option
    Select
    Aetna Medicare Dual Complete Plan (HMO D-SNP)
    Aetna Medicare Freedom Preferred Plan (PPO)
    Aetna Signature Administrators
    Aetna Medicare Prime Plan (HMO)
    Health Network Only
    HMO
    Open Choice PPO
    QPOS
    Aetna Medicare Choice II Plan (PPO)
    Aetna Medicare Choice Plan (PPO)
    Choice POS II
  • American Health Advantage of Texas - (1)
    American Health Advantage of Texas HMO I-SNP
  • Baylor Scott & White Health Plan - (26)
    RightCare STAR Medicaid Network
    2023 BSW Employee Network (SEQA & EQA)
    BSW Access PPO
    BSW Premier HMO-Group
    BSW Premier PPO
    BSW Plus PPO-Group
    BSW Preferred HMO Network - Group
    Pyco Industries Employee Plan
    BSW SeniorCare Advantage PPO
    BSW Plus HMO-Group
    2024 BSWH Employee Network (PPO & HDHP)
    BSW Plus HMO-Individual/Family
    2024 BSWH Employee Network (SEQA & EQA)
    2023 BSW Employee Network (PPO & HSA)
    BSW SeniorCare Advantage HMO
    HMO Network-Individual/Family
    BSW Premier HMO-Individual/Family
    HMO Network-Group
    PPO Network-Group
    EPO Network-Individual/Family
    BSW Plus PPO-Individual/Family
    BSW Preferred HMO - Individual Marketplace
    BSW Preferred PPO Network
    McLane Group Network
    BSW Solutions PPO
    Covenant Preferred HMO
  • Blue Cross Blue Shield - (20)
    Blue Cross Group Medicare Advantage (PPO)
    Blue Advantage Plus - Gold
    Blue Advantage Plus - Silver
    TRS-ActiveCare Primary HD
    TRS-Care Standard
    Blue Advantage - Silver
    Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    STAR Kids
    Federal Basic Option
    TRS-ActiveCare Primary+
    Blue Advantage - Bronze
    Federal FEP Blue Focus
    Federal Standard Option
    Blue Advantage - Gold
    Blue Premier Access
    TRS-ActiveCare Primary
    High Performance Network
    TRS-ActiveCare 2
    Blue Premier
    ParPlan
  • Cigna - (4)
    Open Access Plus In-Network
    Cigna HealthSpring
    Cigna Medicare Advantage
    Point of Service Open Access
  • DFW ConnectedCare - (1)
    American Airlines Employee Benefit Plan
  • First Health/Coventry - (1)
    First Health/Coventry Network
  • FirstCare Health Plans - (1)
    FirstCare Select Plus HMO Network
  • Galaxy Health Network - (1)
    Galaxy Health Network
  • HealthSmart - (2)
    Accel Network
    Preferred Network
  • Humana - (5)
    Humana USAA Honor with Rx (PPO)
    ChoiceCare
    Humana Gold Plus (HMO)
    Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana Preferred
  • Independent Medical Systems - (1)
    IMS Network
  • Nebraska Furniture Mart - (2)
    Onyx
    Pearl
  • PHCS Network - (1)
    PHCS Primary PPO
  • QuickTrip - (1)
    Employee Benefit Plan
  • Superior Health Plan - (7)
    CHIP Perinate
    CHIP
    Foster Care
    STAR
    STAR+PLUS
    Wellcare
    Wellcare by Allwell
  • Superior HealthPlan - (2)
    STAR
    STAR+PLUS
  • Three Rivers Network - (1)
    Three Rivers Network
  • Tricare - (2)
    Select
    Prime
  • TriWest HealthCare - (2)
    VA-PCCC
    Community Care Network
  • United HealthCare - (15)
    UnitedHealthcare Group Medicare Advantage (PPO)
    EDGE
    AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    Core
    Choice Plus
    Charter Plus
    Charter Balanced
    Choice
    All Savers
    AARP Medicare Advantage Patriot (HMO-POS)
    Surest
    CHIP
    Core Essential
    AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    AARP Medicare Advantage Walgreens (PPO)
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Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

  • Pay by mail

    To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.

    Please mail the payment to the address listed on your statement.

  • Pay by phone

    Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.

    If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.

  • Pay in person

    Payments can be made in person at the facility where you received services.

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

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Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
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More helpful information

​​​​​​​​​​​​​Here's more information to help with your visit to our campus.
  • ATMs

    ATMs

    An automated teller machine (ATM) is available in the lobby of the specialty clinic/day surgery department on the first floor.

  • Community involvement

    Community involvement

    We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.

    View our benefit report

  • Concierge and information desk

    Concierge and information desk

    Visitor information/concierge desks are located in the main entrance of the medical center, where staff can assist you with general information, maps, notary public services and local eateries/hotel listings.

    Public-use telephones can be found in the emergency department lobby on the first floor.

  • Dining options

    Dining options

    Visitors may visit the Café for light meals or order food trays from the dietary department. Contact a staff member for ordering assistance. Some local food establishments will deliver food to the main entrance of the hospital.

  • Estimate your cost of care

    Estimate your cost of care

    Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.

    Estimate your cost of care
  • Medical records

    Medical records

    You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.

    Request your records
  • Recognize an employee

    Recognize an employee

    Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.

    Nominate an employee
  • Security and lost and found

    Security and lost and found

    Security officers regularly patrol the Taylor campus. To inquire about lost or found items, please contact 737.888.3100.

  • Visitor lounges

    Visitor lounges

    There are designated lounges for visitors on patient floors. Specific areas have been designated for guests in other areas. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select lounge areas.

    Please restrict your use of these devices to visitor lounges and non-patient care areas.

  • Volunteer with us

    Volunteer with us

    We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.

    Become a volunteer

ATMs

An automated teller machine (ATM) is available in the lobby of the specialty clinic/day surgery department on the first floor.

Community involvement

We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.

View our benefit report

Concierge and information desk

Visitor information/concierge desks are located in the main entrance of the medical center, where staff can assist you with general information, maps, notary public services and local eateries/hotel listings.

Public-use telephones can be found in the emergency department lobby on the first floor.

Dining options

Visitors may visit the Café for light meals or order food trays from the dietary department. Contact a staff member for ordering assistance. Some local food establishments will deliver food to the main entrance of the hospital.

Estimate your cost of care

Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.

Estimate your cost of care

Medical records

You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.

Request your records

Recognize an employee

Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.

Nominate an employee

Security and lost and found

Security officers regularly patrol the Taylor campus. To inquire about lost or found items, please contact 737.888.3100.

Visitor lounges

There are designated lounges for visitors on patient floors. Specific areas have been designated for guests in other areas. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select lounge areas.

Please restrict your use of these devices to visitor lounges and non-patient care areas.

Volunteer with us

We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.

Become a volunteer