Baylor Scott & White Medical Center – Taylor is a 25-bed critical access hospital, providing medical and surgical care, delivered by a team of medical experts, with resources including skilled nursing.
Baylor Scott & White Medical Center – Taylor has achieved Magnet recognition for its nursing professionalism, teamwork and superiority in patient care. The American Nurses Credentialing Center’s Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence. Magnet recognition is the gold standard for nursing excellence and identifies healthcare organizations that provide the very best in nursing care and professionalism in nursing practice.
More about us
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Visitor hours
Open visitation hours are available. Visitors need to enter through the Emergency Room between the hours of 10:00 PM and 7:00 AM.
Medical services
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Diabetes care
Diabetes care
Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:
- Endocrinology to manage condition
- Nutrition management
- Cardiology and pulmonology for heart and lung care
- Neuroscience for care of the nervous system
- Nephrology for kidney care
- Ophthalmology to prevent vision loss
- Orthopedics, physical medicine, and rehabilitation
- Podiatry
-
Digestive diseases
Digestive diseases
Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.
Example services and procedures we offer include:
- Abdominal and endoscopic ultrasound
- Colonoscopy
- Evaluation of liver transplant candidates
- Percutaneous liver biopsy
- Placement of external feeding tubes (gastrostomy)
- Treatment of pancreatic diseases
Common digestive diseases we treat include:
- Acid reflux
- Crohn's disease
- Colon polyps
- Liver diseases
- C. diff
- Gastroesophageal reflux disease (GERD)
- Heartburn
- Hepatitis
- Irritable bowel syndrome (IBS)
- Swallowing disorders
-
Emergency care
Emergency care
Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:
- Allergic reaction (hives, swelling)
- Animal, snake, or human bites
- Broken bones
- Blue or purple color to lips, skin, or nail beds
- Chest or stomach pain or pressure
- Coughing up blood
- Difficulty breathing
- Fainting
- Heart attack
- Puncture wounds
- Seizure
- Severe bleeding or bleeding that does not stop with direct pressure
- Severe burns or burns on the face
- Severe pain or loss of motion or sensation anywhere in the body
- Shortness of breath
- Stroke
- Sudden dizziness, weakness, or change in vision
- Trauma
- Trouble breathing, swallowing or wheezing
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).
Learn more about emergency care -
Eye care
Eye care
Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:
- Age-related macular degeneration (AMD)
- Cataracts
- Corneal diseases
- Diabetic retinopathy
- Glaucoma
- Refractive errors (astigmatisms, farsightedness, and nearsightedness)
- Retinal diseases
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Heart & Vascular Institute
Heart & Vascular Institute
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
-
Imaging and radiology
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
- Arthrography
- Bone density measurement
- Breast imaging
- CT scan (including low-dose lung cancer CT screening)
- Interventional radiology
- MRI
- Myelogram
- Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
- Radioimmunotherapy
- Ultrasound
- Virtual colonoscopy
- X-ray and fluoroscopy
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.
Read more about our imaging and radiology services -
Inpatient medicine and hospitalists
Inpatient medicine and hospitalists
Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.
Learn more about inpatient medicine -
Mammogram and breast imaging
Mammogram and breast imaging
Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:
Read more about breast imaging -
NeuroHealth Institute
NeuroHealth Institute
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Concussion
- Dementia
- Epilepsy
- Essential tremors
- Headache treatment
- Hydrocephalus
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
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Pain management
Pain management
Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:
- Chronic lower back pain
- Chronic pain
- Fibromyalgia
- Low back pain
- Neck pain
- Nonspecific back pain
- Reflex sympathetic dystrophy
- Sciatic nerve pain
-
Lung care
Lung care
Baylor Scott & White Medical Center – Taylor offers diagnostic and treatment options to manage and treat acute and chronic respiratory and pulmonary disorders.
Pulmonologists on our medical staff study and treat diseases of the lungs, airways and chest, care for the very sick in critical care units, as well as treat sleep disorders. If surgery is required, we have physicians on the medical staff specially trained in thoracic surgery.
Baylor Scott & White Medical Center – Taylor offers care for numerous lung conditions including:
- Acute and chronic pulmonary embolism
- Asthma
- Chronic obstructive pulmonary disease (COPD)
- Cystic fibrosis
- Lung cancer
- Pulmonary fibrosis
- Pulmonary hypertension
- Pneumonia
- Sleep disorders
- Smoking cessation
- Tuberculosis
-
Rehabilitation and physical therapy
Rehabilitation and physical therapy
Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
-
Skilled nursing
Skilled nursing
After surgery or a severe illness, a patient may need professional care to aid in recovery transition from hospital to home. Patients recovering from illness or injury such as stroke, heart attack, cardiac surgery, hip and knee replacements, pneumonia, wound infections and dehydration can benefit from skilled nursing services.
Baylor Scott & White Medical Center – Taylor is unique in offering this level of post-acute care or "swing bed service" which is not available in most acute care hospitals. The professional skilled nursing staff at Baylor Scott & White Medical Center – Taylor can provide a complete spectrum of care for the recovering patient (as prescribed by a physician) including:
- Physical therapy*
- Occupational therapy*
- Speech therapy
- IV medication administration
- Respiratory therapy
- 24-hour skilled nursing car
- Wound care
For more information, call our Case Manager at 737.888.3239 or 737.888.3230.
*Offered twice each week day and once a day on Saturday for strengthening, mobility training, advanced wound care, balance or vestibular rehabilitation.
-
Sleep disorders
Sleep disorders
Our sleep program is dedicated to alleviating symptoms and improve sleep patterns and daily life by offering a full range of innovative diagnostic and treatment procedures to treat a variety of sleep disorders, including:
- Central sleep apnea
- Insomnia
- Narcolepsy
- Obstructive sleep apnea (OSA)
- Parasomnias
- Pediatric sleep disorders
- Periodic limb movements
- Restless leg syndrome
- Snoring
-
Surgical services
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Urologic surgery
- Vascular surgery
-
Wound care
Wound care
Our multidisciplinary teams who specialist in wound care, hyperbarics, and /or enterostomal therapy work to create a custom and comprehensive treatment plan to a variety of wounds, including:
- Abdominal stomas
- Arterial wounds
- Atypical wounds
- Diabetic lower extremity wounds
- Diabetic ulcers
- Minor burns
- New or non-healing surgical wounds
- Non-healing wounds of any kind
- Pressure ulcers (bed sores)
- Radiation wounds
- Traumatic wounds
- Venous wounds
- Diabetes care
- Digestive diseases
- Emergency care
- Eye care
- Heart & Vascular Institute
- Imaging and radiology
- Inpatient medicine and hospitalists
- Mammogram and breast imaging
- NeuroHealth Institute
- Pain management
- Lung care
- Rehabilitation and physical therapy
- Skilled nursing
- Sleep disorders
- Surgical services
- Wound care
Diabetes care
Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:
- Endocrinology to manage condition
- Nutrition management
- Cardiology and pulmonology for heart and lung care
- Neuroscience for care of the nervous system
- Nephrology for kidney care
- Ophthalmology to prevent vision loss
- Orthopedics, physical medicine, and rehabilitation
- Podiatry
Digestive diseases
Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.
Example services and procedures we offer include:
- Abdominal and endoscopic ultrasound
- Colonoscopy
- Evaluation of liver transplant candidates
- Percutaneous liver biopsy
- Placement of external feeding tubes (gastrostomy)
- Treatment of pancreatic diseases
Common digestive diseases we treat include:
- Acid reflux
- Crohn's disease
- Colon polyps
- Liver diseases
- C. diff
- Gastroesophageal reflux disease (GERD)
- Heartburn
- Hepatitis
- Irritable bowel syndrome (IBS)
- Swallowing disorders
Emergency care
Our emergency care services are available 24 hours a day, seven days a week and treat major emergency conditions, including:
- Allergic reaction (hives, swelling)
- Animal, snake, or human bites
- Broken bones
- Blue or purple color to lips, skin, or nail beds
- Chest or stomach pain or pressure
- Coughing up blood
- Difficulty breathing
- Fainting
- Heart attack
- Puncture wounds
- Seizure
- Severe bleeding or bleeding that does not stop with direct pressure
- Severe burns or burns on the face
- Severe pain or loss of motion or sensation anywhere in the body
- Shortness of breath
- Stroke
- Sudden dizziness, weakness, or change in vision
- Trauma
- Trouble breathing, swallowing or wheezing
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room (please do not drive yourself).
Learn more about emergency careEye care
Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:
- Age-related macular degeneration (AMD)
- Cataracts
- Corneal diseases
- Diabetic retinopathy
- Glaucoma
- Refractive errors (astigmatisms, farsightedness, and nearsightedness)
- Retinal diseases
Heart & Vascular Institute
Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.
We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.
Our services include:
- Cardiac rehabilitation
- Cardiology
- Electrophysiology
- Heart failure
- Vascular care
Imaging and radiology
Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.
Services may* include:
- Arthrography
- Bone density measurement
- Breast imaging
- CT scan (including low-dose lung cancer CT screening)
- Interventional radiology
- MRI
- Myelogram
- Nuclear medicine (Nuclear PET scan, radiofrequency ablation, I-131 therapy for hyperthyroidism and thyroid cancer)
- Radioimmunotherapy
- Ultrasound
- Virtual colonoscopy
- X-ray and fluoroscopy
* Please call this location for particular outpatient services. Typically, your doctor’s office will refer you to us if we have the imaging service you need.
Read more about our imaging and radiology servicesInpatient medicine and hospitalists
Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.
Learn more about inpatient medicineMammogram and breast imaging
Our imaging centers provide potentially life-saving 2D and 3D mammograms and clinical breast exams to screen for breast cancer and other conditions that impact women and refer to specialty treatments and services, including:
Read more about breast imagingNeuroHealth Institute
Our neurologists, neuroradiologists and neurosurgeons study, diagnose, and innovatively treat through advanced technologies to improve quality of life most brain and spine conditions, disorders and injuries, including:
- Alzheimer's Disease
- Lou Gehrig's Disease (ALS)
- Brain aneurysm
- Brain and spine tumors
- Concussion
- Dementia
- Epilepsy
- Essential tremors
- Headache treatment
- Hydrocephalus
- Movement disorders
- Multiple sclerosis
- Neuromuscular disorders
- Parkinson's Disease
- Pituitary tumors
- Stroke care
- Skull base tumors
- Traumatic brain injury
Pain management
Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:
- Chronic lower back pain
- Chronic pain
- Fibromyalgia
- Low back pain
- Neck pain
- Nonspecific back pain
- Reflex sympathetic dystrophy
- Sciatic nerve pain
Lung care
Baylor Scott & White Medical Center – Taylor offers diagnostic and treatment options to manage and treat acute and chronic respiratory and pulmonary disorders.
Pulmonologists on our medical staff study and treat diseases of the lungs, airways and chest, care for the very sick in critical care units, as well as treat sleep disorders. If surgery is required, we have physicians on the medical staff specially trained in thoracic surgery.
Baylor Scott & White Medical Center – Taylor offers care for numerous lung conditions including:
- Acute and chronic pulmonary embolism
- Asthma
- Chronic obstructive pulmonary disease (COPD)
- Cystic fibrosis
- Lung cancer
- Pulmonary fibrosis
- Pulmonary hypertension
- Pneumonia
- Sleep disorders
- Smoking cessation
- Tuberculosis
Rehabilitation and physical therapy
Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
Skilled nursing
After surgery or a severe illness, a patient may need professional care to aid in recovery transition from hospital to home. Patients recovering from illness or injury such as stroke, heart attack, cardiac surgery, hip and knee replacements, pneumonia, wound infections and dehydration can benefit from skilled nursing services.
Baylor Scott & White Medical Center – Taylor is unique in offering this level of post-acute care or "swing bed service" which is not available in most acute care hospitals. The professional skilled nursing staff at Baylor Scott & White Medical Center – Taylor can provide a complete spectrum of care for the recovering patient (as prescribed by a physician) including:
- Physical therapy*
- Occupational therapy*
- Speech therapy
- IV medication administration
- Respiratory therapy
- 24-hour skilled nursing car
- Wound care
For more information, call our Case Manager at 737.888.3239 or 737.888.3230.
*Offered twice each week day and once a day on Saturday for strengthening, mobility training, advanced wound care, balance or vestibular rehabilitation.
Sleep disorders
Our sleep program is dedicated to alleviating symptoms and improve sleep patterns and daily life by offering a full range of innovative diagnostic and treatment procedures to treat a variety of sleep disorders, including:
- Central sleep apnea
- Insomnia
- Narcolepsy
- Obstructive sleep apnea (OSA)
- Parasomnias
- Pediatric sleep disorders
- Periodic limb movements
- Restless leg syndrome
- Snoring
Surgical services
Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including:
- Cardiothoracic surgery
- Colon and rectal surgery
- General surgery
- Gynecological surgery
- Head and neck surgery
- Ophthalmic surgery
- Orthopedic surgery
- Pediatric surgery
- Plastic surgery
- Podiatric medicine and surgery
- Robotic surgery
- Surgical oncology
- Urologic surgery
- Vascular surgery
Wound care
Our multidisciplinary teams who specialist in wound care, hyperbarics, and /or enterostomal therapy work to create a custom and comprehensive treatment plan to a variety of wounds, including:
- Abdominal stomas
- Arterial wounds
- Atypical wounds
- Diabetic lower extremity wounds
- Diabetic ulcers
- Minor burns
- New or non-healing surgical wounds
- Non-healing wounds of any kind
- Pressure ulcers (bed sores)
- Radiation wounds
- Traumatic wounds
- Venous wounds
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (22)Choice POS IIOpen Access Elect ChoiceOpen Access Managed ChoiceSelect SMAetna Signature AdministratorsElect ChoiceHealth Network OptionHMOManaged ChoiceOpen Access SelectOpen Choice PPOQPOSAetna Whole Health/BSWQAAetna Medicare Value Plan (HMO)Aetna Medicare Eagle II (PPO)SelectAetna Medicare Dual Complete Plan (HMO D-SNP)Aetna Medicare Freedom Preferred Plan (PPO)Aetna Medicare Prime Plan (HMO)Health Network OnlyAetna Medicare Choice II Plan (PPO)Aetna Medicare Choice Plan (PPO)
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (26)RightCare STAR Medicaid Network2023 BSW Employee Network (SEQA & EQA)BSW Access PPOBSW Premier HMO-GroupBSW Premier PPOBSW Plus PPO-GroupBSW Preferred HMO Network - GroupPyco Industries Employee PlanBSW SeniorCare Advantage PPOBSW Plus HMO-Group2024 BSWH Employee Network (PPO & HDHP)BSW Plus HMO-Individual/Family2024 BSWH Employee Network (SEQA & EQA)2023 BSW Employee Network (PPO & HSA)BSW SeniorCare Advantage HMOHMO Network-Individual/FamilyBSW Premier HMO-Individual/FamilyHMO Network-GroupPPO Network-GroupEPO Network-Individual/FamilyBSW Plus PPO-Individual/FamilyBSW Preferred HMO - Individual MarketplaceBSW Preferred PPO NetworkMcLane Group NetworkBSW Solutions PPOCovenant Preferred HMO
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Blue Cross Blue Shield - (29)Blue Advantage HMOBlue Choice PPOBlue EssentialsBlue Essentials Access HMOBlue PremierBlue Premier Open Access HMOMedicare Advantage - EFH RetireesMedicare Advantage - OncorParPlanTraditionalIndemnitySTAR KidsBlue Cross Group Medicare Advantage (PPO)Blue Advantage Plus - GoldBlue Advantage Plus - SilverTRS-ActiveCare Primary HDTRS-Care StandardBlue Advantage - SilverBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)Federal Basic OptionTRS-ActiveCare Primary+Blue Advantage - BronzeFederal FEP Blue FocusFederal Standard OptionBlue Advantage - GoldBlue Premier AccessTRS-ActiveCare PrimaryHigh Performance NetworkTRS-ActiveCare 2
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Brookshire Brothers - (1)Self-Insured Employee Plan
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Cigna - (18)Cigna Choice FundEPOHMOHMO Open AccessHMO/POSLocalPlusLocalPlusINNetworkNetwork Open AccessNetwork POSOpen Access PlusPOSPOS Open AccessPPOOpen Access Plus In-NetworkCigna HealthSpringCigna Medicare AdvantagePoint of Service Open Access
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CorVel - (1)Workers Comp
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Coventry - (1)Coventry/First Health
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Coventry Workers' Compensation - (1)Coventry Workers' Compensation
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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First Health/Coventry - (1)First Health/Coventry Network
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FirstCare Health Plans - (2)STAR Medicaid - MRSAFirstCare Select Plus HMO Network
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Galaxy Health Network - (1)Galaxy Health Network
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HealthSmart - (2)ACCEL NetworkPreferred Network
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Humana - (9)ChoiceCareHumana PreferredNational POSCommercial PPO PlansCommercial HMO PlansMedicare Advantage Plans (exclude Southwestern Health Resources Network)Humana USAA Honor with Rx (PPO)Humana Gold Plus (HMO)Humana Gold Plus SNP-DE (HMO D-SNP)
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Independent Medical Systems - (1)IMS Network
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Injury Management Organization (IMO) - (1)Injury Management Organization (IMO)
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Midland Memorial Hospital - (1)Employee Benefit Plan
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Mother Frances Hospital Regional - (1)Self-Insured Employee Plan
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Nebraska Furniture Mart - (2)OnyxPearl
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OccuNet - (1)Occupational Networks of Texas, Inc.
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PHCS Network - (2)PHCS NetworkPHCS Primary PPO
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Prime Health Services - (1)Workers Comp
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QuickTrip - (1)Employee Benefit Plan
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Reny Company - (1)Workers Comp
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Rockport - (1)Workers Comp
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Sedgwick Preferred Network f/k/a Southwest Medical - (1)Workers Comp
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Superior Health Plan - (7)STARSTAR+PLUSCHIPCHIP PerinateFoster CareWellcareWellcare by Allwell
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Superior HealthPlan - (4)CHIP PerinateFoster CareSTARSTAR+PLUS
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Three Rivers Network - (1)Three Rivers Network
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Tricare - (5)Tricare ExtraTricare PrimeTricare SelectSelectPrime
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TriWest HealthCare - (2)VA-PCCCCommunity Care Network
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United Healthcare - (16)STAR+PLUSUnitedHealthcare Group Medicare Advantage (PPO)EDGEAARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)CoreChoice PlusCharter PlusCharter BalancedChoiceAll SaversAARP Medicare Advantage Patriot (HMO-POS)SurestCHIPCore EssentialAARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)AARP Medicare Advantage Walgreens (PPO)
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UnitedHealth - (30)Charter HMOCharter EPOCharter POSChoice HMOChoice +HMOChoice EPOChoice Plus POSCore HMOCore EPOCore Choice Plus POSNavigate EPONavigate HMONavigate HMO+Navigate POSPPOOptions PPOSelect +Select HMOSelect EPOSelect Plus POSAARP Medicare CompleteDual Complete Medicare AdvantageMedicare CompleteMedicare GoldMedicare SilverGroup Medicare AdvantageSTARSTAR+PLUSCHIPSTAR Kids
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University Mary Hardin-Baylor - (1)Employee Benefit Plan
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Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
-
Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
-
Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
More helpful information
-
ATMs
ATMs
An automated teller machine (ATM) is available in the lobby of the specialty clinic/day surgery department on the first floor.
-
Community involvement
Community involvement
We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.
-
Concierge and information desk
Concierge and information desk
Visitor information/concierge desks are located in the main entrance of the medical center, where staff can assist you with general information, maps, notary public services and local eateries/hotel listings.
Public-use telephones can be found in the emergency department lobby on the first floor.
-
Dining options
Dining options
Visitors may visit the Café for light meals or order food trays from the dietary department. Contact a staff member for ordering assistance. Some local food establishments will deliver food to the main entrance of the hospital.
-
Estimate your cost of care
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Estimate your cost of care -
Medical records
Medical records
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Request your records -
Recognize an employee
Recognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Nominate an employee -
Security and lost and found
Security and lost and found
Security officers regularly patrol the Taylor campus. To inquire about lost or found items, please contact 737.888.3100.
-
Visitor lounges
Visitor lounges
There are designated lounges for visitors on patient floors. Specific areas have been designated for guests in other areas. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select lounge areas.
Please restrict your use of these devices to visitor lounges and non-patient care areas.
-
Volunteer with us
Volunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer
ATMs
An automated teller machine (ATM) is available in the lobby of the specialty clinic/day surgery department on the first floor.
Community involvement
We are proud to be a part of Baylor Scott & White Health, a system invested in improving community health by addressing identified community health needs. We invite you to read our hospitals' reports on community benefit to find out more about our financial stewardship and how we fulfill community needs as part of this exceptional network of hospitals.
Concierge and information desk
Visitor information/concierge desks are located in the main entrance of the medical center, where staff can assist you with general information, maps, notary public services and local eateries/hotel listings.
Public-use telephones can be found in the emergency department lobby on the first floor.
Dining options
Visitors may visit the Café for light meals or order food trays from the dietary department. Contact a staff member for ordering assistance. Some local food establishments will deliver food to the main entrance of the hospital.
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Estimate your cost of careMedical records
You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.
Request your recordsRecognize an employee
Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.
Nominate an employeeSecurity and lost and found
Security officers regularly patrol the Taylor campus. To inquire about lost or found items, please contact 737.888.3100.
Visitor lounges
There are designated lounges for visitors on patient floors. Specific areas have been designated for guests in other areas. If you are in a large group, we ask for your consideration of other patients’ families when seating is limited. Wireless laptops can be used in most areas by connecting to our visitor wireless network. Charging stations and outlets are also available in select lounge areas.
Please restrict your use of these devices to visitor lounges and non-patient care areas.
Volunteer with us
We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.
Become a volunteer