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Patient Tools

​​​​​One-Click Resources for Patients and Visitors

Designed with you in mind, we want finding healthcare information as simple as possible. From visiting hours to medical records, you’re in the right place for answers.

If you require assistance making an appointment, please call 737.888.3020 or 512.509.0200. You can also call one of our local clinics or request an appointment online.

Visiting Hours

Regular visiting hours are 7:30 a.m. – 8:30 p.m.

Contact Us

Diabetes Education: 737.888.3151
Skilled Nursing Services: 737.888.3239 or 737.888.3230

To schedule an appointment, call 512.509.0200 or request an online appointment.

Find additional contact information for other Taylor locations

Financial Services

Patient Financial Services will handle all patient billing questions or concerns. Staff members are ready to answer your questions and will work with you to ensure you have full access to our services.

Need help understanding your hospital billing statement? If your question is not answered in the billing guide, please contact us at 737.888.3104. Patient Account Representatives are available to answer questions regarding bills or other account concerns Monday through Friday, 8 a.m. - 5 p.m.

Food and Dining Options

Visitors may visit the Café for light meals or order food trays from the dietary department. Contact your nurse for assistance. There is also a large variety of food establishments that will deliver food to the main entrance of the hospital.

Patient Relations

If you have questions or concerns, contact Patient Relations at 512.509.0419.

Student Involvement

Baylor Scott & White Health is a teaching institution. On occasion, care may be provided by students because they are in an approved education program. A Baylor Scott & White staff member will always be involved in all aspects of care in addition to student care given.


An ATM is located in the lobby of the emergency department on the first floor.

Volunteer Services

To volunteer at Baylor Scott & White Medical Center – Taylor, please complete steps 1 and 2 under "How to Apply."

Security and Lost and Found

Security officers regularly patrol the Taylor campus. To inquire about lost or found items, please contact 737.88.3100.

Smoking Policy

As a leader in promoting healthy lifestyles, Baylor Scott & White Health is the first Central Texas healthcare organization to make the move to a tobacco-free environment. For the health of all, Baylor Scott & White Health asks that you refrain from indoor and outdoor tobacco use while on the property of any Baylor Scott & White facility.


Public-use telephones can be found in the emergency department lobby on the first floor.

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