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Baylor Scott & White Medical Center Uptown

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Welcome to Baylor Scott & White Medical Center – Uptown

 
 
Providing Experienced Patient Care.

Baylor Scott & White Medical Center – Uptown is a surgical hospital in Dallas, Texas. The specialty hospital offers a broad range of procedures including orthopedic surgery, spine surgery, general surgery, pain management procedures, surgical oncology, and general surgery. Baylor Scott & White Uptown's mission is to care for every patient and their family as if they were our own. Each patient, each family, each and every time.

Pay Your Bill

We offer an easy, secure way to pay your bill online.

Tools & Resources

Our services are designed with you in mind so managing your healthcare needs is as simple as possible.

  • Patient Portal
  • Patient Forms
  • Before Your Surgery
  • Pay Your Bill
  • Financial Information
  • Accepted Insurance
  • Informacion en español
  • Cafeteria
  • Spiritual Care
  • Hospital Pricing Information
  • Quality Care And Safety

Patient Portal

myHEALTH is an online portal where you can view your medical information and connect with your health care team.

Before Your Surgery

Our team is here to care for you and your family as you prepare for your upcoming surgery.

Pay Your Bill

We offer an easy, secure way to pay your bill online.

Financial Information

Payment Options

Thank you for choosing Baylor Scott & White Medical Center – Uptown as your healthcare provider. We are committed to providing excellent care before, during and after your visit.

We accept most major commercial insurances, Medicare, Medicaid, and Workers Compensation. We offer a variety of payment options to suit your needs.

Forms of payment accepted:

  • Visa
  • Mastercard
  • Discover
  • American Express

Other Payment Options:

  • Checks (cashier, personal)
  • Cash
  • Care Credit (apply online for instant approval http://www.carecredit.com/)
  • SurgiCARES provides patients with options to pay for healthcare services and also offers education to understand our different offerings including financing, non-finance and the availability of charity care for those who might qualify. Visit the SurgiCARES Website.

Hospital Fees

Before your procedure date, each patient will be notified of their estimate. All estimates are due on or before the date of service.

All estimates given are for Hospital Charges Only (actual charges on the final hospital bill may vary from the quoted estimate depending on the complexity of the visit). Baylor Scott & White Medical Center – Uptown offers a discount for uninsured or self-pay patients. This payment is expected in full on or before the date of service.

If you have questions about your hospital bill or need to make financial arrangements, please contact our Business Office staff at 214.443.3000 Mon-Fri from 5:30 a.m. to 6 p.m.

Accepted Insurance

Our facility accepts most major commercial insurance, HMO/PPO plans, Medicare, Workers Compensation, and other government sponsored health coverage. Please contact us if you have any questions regarding your insurance coverage.

Informacion en español

Por esta página, encontrará información disponible en español. Si usted no encuentra el documento e información que necesita, favor de llamarnos en nuestro despacho, y le ayudaremos.

Preguntas hechas con frecuencia

Este documento contiene información sobre qué puede esperar el día antes de su cirugía, el día de su cirugía, y el día después de su cirugía.  También se incluye información sobre el uso de anestesia para su procedimiento quirúrgico.

Preguntas hechas con frecuencia

Sus derechos y responsabilidades

Favor de visitar esta sección para ver la información sobre (a) sus derechos y responsabilidades referente a su cirugía, (b) cómo levantar un agravio, si lo desea, (c) derecho de propiedad de los  médicos de nuestro centro y (d) la política de nuestro centro con respecto a los directivos  anticipados.

Sus derechos y responsabilidades

Su privacidad

Esta sección describe cómo podemos utilizar y divulgar su información médica protegida para realizar el tratamiento, pago, y servicios médicos y para otros propósitos que sean permitidos o requeridos por la ley.  También describe su derecho de tener acceso y controlar su información médica protegida.

Su privacidad

Cafeteria

Welcome to the Uptown Café

Come to the Cafeteria and Dine with Us Today.

Uptown Café is a full service dietary department providing hot, nutritious meals for our patients, families and their loved ones.  We provide three meals a day - breakfast, lunch and dinner.  At Uptown Café, we focus on creating healthy, nutritious and eye appealing meals.  For our guests convenience, we provide food items "to go" including salads, hot meals, snacks and desserts. 

Hours

Breakfast
7 a.m. to 9:30 a.m.

Lunch
11 a.m. to 2 p.m.

Dinner
4 p.m. to 6 p.m.

Weekly menus are posted in the Uptown Café. 

Note: No dinners served after 6 p.m.

Phone

214.443.3273

Spiritual Care

At Baylor Scott & White Medical Center – Uptown, we want to meet all the needs of our patients and their families.

Although we do not have a chapel or pastoral care volunteers on-site, our facility is part of the Baylor Health Care System, so we can provide spiritual support for you through its Pastoral Care staff. Chaplains are always available; you can request to speak with a chaplain by calling 214.820.2545 or the Dial-a-Prayer Line at 214.820.2333.

The Pastoral Care staff can help you by providing:

  • A listening ear when you need to talk through something troubling you
  • An objective mind to assist you in making important decisions regarding your care
  • Support as you seek to make your faith a source of comfort and power during your healing and recuperation
  • Practical help and comfort in times of grief and in crisis situations
  • Scripture and prayer in times of need
  • An available presence to support you during your hospitalization
  • Assistance in contacting your clergy to celebrate sacraments or perform rituals

The Pastoral Care staff also perform a number of ministries including:

  • Making visits to you and your family prior to your visit
  • Visiting upon request prior to admission
  • Responding to medical emergencies
  • Involving you and your family in support groups as needed
  • Providing counseling to deal with crisis

Please let our staff know if they can assist you in contacting a chaplain or the Dial-a-Prayer line.

Hospital Pricing Information

Under the Affordable Care Act and guidelines established by the United States Department of Health and Human Services, each hospital operating within the United States must make public on the internet in a machine-readable format a list of the hospital’s standard charges for items and services provided by the hospital and the hospital’s standard charges for each diagnosis-related group (“DRG”), updated annually. The hospital’s “chargemaster” is a comprehensive listing of the standard prices established by the hospital for individual services and supplies provided by the hospital, and may be accessed below. The hospital’s average charges for each DRG may be accessed below.

Since payment rates for hospital care provided to insured patients are either negotiated with health plans, set by the federal government for Medicare, or set by state governments for Medicaid enrollees, the payments hospitals receive for patient care do not necessarily reflect the prices reflected in the chargemaster or the hospital’s average DRG charge. Further, uninsured patients are not generally expected to pay the hospital’s standard charges as reflected in the chargemaster, and may be eligible for financial assistance.

If you have private insurance and are interested in understanding what your “out-of-pocket” costs may be for care you receive at the hospital, we encourage you to contact your health insurance company because it is in the best position to help you understand your healthcare financial obligations. For patients with Medicare or Medicaid, or patients without insurance, you may contact the hospital’s patient financial services department for estimates or additional information.

For any assistance regarding this information, please call 214.443.3000.

Quality Care And Safety

The Joint Commission

Baylor Scott & White Medical Center – Uptown is accredited by The Joint Commission. By being compliant with The Joint Commission's national standards for healthcare quality and safety, Baylor Scott & White Medical Center – Uptown has earned The Joint Commissions Gold Seal of Approval.

The Joint Commission is dedicated to continuously improving the safety and quality of the nation's healthcare through voluntary accreditation. The Joint Commission's most recent on-site survey of Baylor Scott & White Medical Center – Uptown occurred in August 2012.

The Joint Commission’s Top Performer on Key Quality Measures® program recognizes accredited hospitals that attain excellence on accountability measure performance. The program is based on data reported in the previous year about evidence-based clinical processes that are shown to be the best treatments for certain conditions, including heart attack, heart failure, pneumonia, surgical care, children’s asthma, inpatient psychiatric services, stroke, venous thromboembolism, and immunization. Baylor Scott & White Medical Center – Uptown is a one of The Joint Commission’s Top Performers.

Ongoing Surveys

The Joint Commission performs unannounced surveys of the hospital for the purpose of evaluating and verifying the organization's compliance with The Joint Commission's nationally established standards. The survey results are used to determine whether, and the conditions under which, accreditation should be awarded the organization.

The Joint Commission's standards encompass organization quality, patient safety and care, and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid concerns about such matters that the hospital has not satisfactorily addressed is encouraged by the hospital to contact The Joint Commission. Information presented will be carefully evaluated for relevance to the accreditation process. Such information should be addressed to:

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard Oakbrook Terrace, IL 60181

Fax to: 630.792.5636
Email to: complaint@jointcommission.org

If you have questions about how to file your complaint, you may contact The Joint Commission at this toll free U.S. telephone number, 800.994.6610, from 8:30 a.m. to 5 p.m., Central Standard Time, Monday through Friday. For more information about The Joint Commission, please visit their website at The Joint Commission.

Medical Services

Baylor Scott & White Health offers expertise and treatment options conveniently located near you.

  • Ear, Nose and Throat
  • Emergency Services
  • General Surgery
  • Imaging
  • Ophthalmology
  • Orthopedic Surgery
  • Pain Management
  • Plastic and Reconstructive Surgery
  • Robotic Surgery
  • Same Day Joint Replacement Surgery
  • Spine Surgery
  • Surgical Oncology

Ear, Nose and Throat

Baylor Scott & White Medical Center – Uptown has a skilled group of ENT surgeons, who are trained in all aspects of the specialty. Also known as otolaryngology, our ear, nose and throat services are ranked as one of the top in the area because of the extensive experience of our physicians. One of our doctors will be able to give you a comprehensive care plan, specific to your condition, and will stay invested in your care even after your surgery and into your recovery.

The most common ENT procedures performed at Baylor Scott & White Medical Center – Uptown are:

  • Tonsillectomy
  • Adenoidectomy
  • Functional Endoscopic Sinus Surgery
  • Laryngoscopy
  • Thyroidectomy

Emergency Services

The Emergency Department at Baylor Scott & White Medical Center – Uptown is the Best Choice for your Emergency

Baylor Scott & White Medical Center – Uptown is a surgical hospital that specializes in Orthopedic, Spine, Pain Management, General, Plastic, and Ear, Nose and Throat surgery. The hospital has a 3-bed Emergency Department offering:

  • 24/7 Access - The Emergency Department is staffed with highly trained Physicians and Registered Nurses specializing in emergency care, and is open to serve you
  • 24 hours per day, 7 days a week
  • Diagnostic Equipment - The Emergency Department has state-of-the-art diagnostic imaging equipment including: CT Scan, X-Ray, and Ultrasound
  • Patient Focused Care - Patient satisfaction ratings consistently in the 90+ percentile compared with other Emergency care nationwide
  • Patient Portal - Access to your medical record once your visit is complete
  • Coordinated Care - Partner with Baylor University Medical Center for highly specialized care needs
  • Convenient Location & Valet Parking - The Emergency Department is located at 2727 E. Lemmon Avenue just West of Central Expressway (Hwy 75) in Dallas with complimentary Valet Parking

Baylor Scott & White Medical Center – Uptown provides emergency services for patients in Uptown, West Village, the Turtle Creek area, Highland Park, University Park and surrounding neighborhoods.

General Surgery

Baylor Scott & White Medical Center – Uptown has a strong group of general surgeons, whose primary goal is to deliver quality service to all of our patients. Our team of physicians include some of the best in the Dallas area and are able to provide specialized and advanced surgical care. They are dedicated to providing efficient and quality care to meet your surgical needs.

Some of the most common general surgeries performed at Baylor Scott & White Medical Center – Uptown include:

  • Hernia Repair
  • Gallbladder Removal
  • Appendix Removal

Imaging

No need to navigate through a mega-hospital complex to get your imaging study. You can come to a small facility with easy access, fast registration, complimentary valet parking, convenient appointment times, and at the same time access to the quality doctors and staff of the large institutions. That is the Baylor Uptown Advantage.

Procedures Available

  • Digital X-Ray
  • CT (Computed Tomography)
  • MRI (Magnetic Resonance Imaging)
  • Ultrasound
  • Arthrograms

Contact Us

Ophthalmology

Ophthalmology is the study and treatment of diseases and disorders of the eye. Some of the most common eye surgeries include: Lasik vision correction, removal of cataracts, and also any surgery related to burns, detachments of retina, or any sort of trauma to the eye.

At Baylor Scott & White Medical Center – Uptown, our Ophthalmologists are able to treat a wide variety of eye problems. They are highly skilled in diagnosing complex medical eye conditions in order to get the patient back to living a healthy life. We have some of the best physicians in the area, whose top priority is taking care of our patients and giving them the top-notch care that they deserve.

Orthopedic Surgery

Baylor Scott & White Medical Center – Uptown is one of the premier orthopedic hospitals in Dallas, Texas. With its convenient close-in location, Baylor Scott & White Medical Center – Uptown combines state-of-the-art surgical technology and renowned orthopedic physicians. The hospital is one of Dallas Fort-Worth’s newest, most modern medical facilities. 

Orthopedic surgeon’s at Baylor Scott & White Medical Center – Uptown use the latest techniques to treat traumatic sports injuries, degenerative diseases, infections and tumors that can inflict one’s bones and muscles. Our orthopedic physicians consult with patients as partners in their care, working to determine whether to use surgical or nonsurgical procedure when treating their ailments. Baylor Scott & White Medical Center – Uptown’s doctors use minimally invasive procedures whenever possible to reduce pain and speed recovery.  The hospital’s orthopedic physician’s specialties include:

  • Sports Medicine
  • Orthopedic Foot and Ankle Surgery
  • Orthopedic Hand Surgery
  • Orthopedic Shoulder Surgery
  • Orthopedic Spine Surgery
  • Orthopedic Hip Surgery including – Total Hip Replacement
  • Orthopedic Knee Surgery including – Total Knee Replacement
  • Orthopedic Bone Cancer Surgery

Pain Management

The physicians and staff at Baylor Scott & White Medical Center – Uptown know that effective pain management has a direct impact on your quality of life and that of your loved ones. At Baylor Scott & White Medical Center – Uptown, we use advanced techniques and technology to help you regain control from chronic pain. The team of health professionals pride themselves on delivering the type of quality care our patients expect from an innovative hospital.

The staff will spend the time needed with you to get to the root of the problem and not just treat the symptoms. Baylor Scott & White Medical Center – Uptown knows that health care and pain management are a partnership between patients and their staff. They want to hear about your experiences, worries, hopes and needs.

Following a pain assessment with one of their doctors, they will develop a program to help manage your pain. Their pain management programs might include any one, or a combination, of medication, surgery, lifestyle adjustments, physical therapy or other therapies. They want you to be successful in managing your pain and will guide your through the process with expert advice and support. When you turn to Baylor Scott & White Medical Center – Uptown, you’ll be assured of receiving the level of care each of us would want for our own families.

Plastic and Reconstructive Surgery

Here at Baylor Scott & White Medical Center – Uptown, we have a dedicated group of Plastic Surgeons who are respected members within the Dallas plastic surgery community. Every one of our surgeons comes from an experienced and well-trained background, and are committed to providing individualized patient care to meet your specific needs.

Baylor Scott & White Medical Center – Uptown provides services for both plastic and reconstructive surgery. We understand that in either type of surgery, the patient's ultimate goal is to restore the form of the body and correct any functional impairment. Our state of the art approach allows you to feel at ease when going through surgery and have confidence in our skilled physicians to give you beautiful results.

It is our mission to treat our patients like our own family, and that is exactly how our physicians will treat you from beginning to end. They will get to know you personally to truly understand your goals and will make sure you feel and look your very best!

Robotic Surgery

A Major Breakthrou​​gh in Minimally Invasive Surgery

Baylor Scott & White Medical Center – Uptown now offers robot-assisted surgery services through the da Vinci® X Surgical System, a major breakthrough in minimally invasive surgical capabilities.

Robotic surgery – also called robot-assisted surgery – is a proven technique in which a surgeon performs minimally invasive surgery using a computer console to control very small instruments and a high-resolution camera attached to robotic arms.

Conditions​​ Treated

Robot-assisted surgery is available as an alternative to many traditional open and laparoscopic surgeries, including:

Colon and ​​R​​ectal

  • Diverticulitis of the intestine
  • Rectal prolapse

Gynecolo​​gy

  • Abnormal bleeding
  • Endometriosis
  • Uterine conditions requiring a hysterectomy
  • Uterine fibroids (benign tumors)
  • Vaginal prolapse

General Surger​y

  • Adrenal gland tumors (benign)
  • Esophageal diverticula (pouches)
  • Gallbladder disease
  • Gallstones
  • Gastroesophageal reflux disease (GERD)
  • Hernia repair (hiatal and inguinal hernias)
  • Mediastinal cysts and tumors (in the middle of the chest area)
  • Obesity

Benefits of Robotic Su​rgery

​Robot-assisted surgery gives your surgeon greater precision and control over the surgical instruments than is possible with human movement alone. And compared to open surgery, it can offer additional patient benefits, including:

  • Less pain and blood loss
  • Less scarring, due to tiny surgical incisions
  • Shorter recovery time and hospital stay
  • Quicker return to your daily activities
  • Lower rate of surgical complications​

Same Day Joint Replacement Surgery

Baylor Scott & White Medical Center – Uptown offers same day joint replacement surgery for eligible patients undergoing total hip replacement surgery and total knee replacement surgery. This new and innovative approach means patients can have surgery one morning and go home that same day.

Recognized by its committment to service and quality, Baylor Scott & White Medical Center – Uptown provides a patient-centered and compassionate approach to help you return to a healthy and active lifestyle. Our team of therapists, nurses, and surgeons are dedicated to caring for you every step of the way to ensure you are on the road to a new and healthier you.

In the past, joint replacement patients typically would spend three to four days in the hospital or even longer. But thanks to advances in joint replacement and pain management, patients can go home the same day of surgery. Now a patient’s rehabilitation begins within hours after surgery. If your surgeon and therapist determine it would be better for you to stay with us overnight following your surgery, our team of caregivers will continue to help you on your road to recovery on our inpatient unit.

Benefits of Same Day Total Joint Replacement Surgery

  • Rapid Recovery
  • Recovering in the Comfort of Your Own Home
  • Sleep in your own bed that night
  • Better outcomes as a result of your early mobility

Candidates for Same Day Joint Replacement

Patients who may qualify for same day joint replacement surgery, including those who:

  • Are in good overall health
  • Have a healthy body mass
  • Ages – Generally younger than 65
  • A person that is motivated and has a good support team at home
  • Take a pre-operative training class and review educational materials
  • Have discussed one day joint replacement discharge with their surgeon

Watch a video about same day joint replacement at Baylor Scott & White Medical Center – Uptown.

Spine Surgery

Move and Feel Like You Again

State-of-the-Art Spine Program

Baylor Scott & White Medical Center – Uptown cares for the spines of our patients with a quality team of spine doctors and healthcare professionals who employ the hospital's state-of-the-art equipment to ensure the best possible outcomes for our patients. Having spine problems can adversely impact your quality of your life. At Baylor Scott & White Medical Center – Uptown in Dallas, you can find some of the finest spine surgeons to diagnose your spine issues along with the recommended procedures to alleviate spine, back and neck pain – all while at Baylor Scott & White Medical Center – Uptown's ultra-modern and convenient facilities.

Our expert spine doctors and medical team are dedicated to treating our patients with both compassion and the highest quality of care. Our Spine specialist's areas of expertise include:

  • Upper & Lower Back Pain
  • Neck Pain
  • Shoulder Pain
  • Head Pain
  • Arm Pain
  • Spine-related Leg Pain

Take a moment and visit our medical directory with profiles of Baylor Scott & White Medical Center – Uptown's spine surgeons. You can learn about their specialties, experience and education. Our approach to medicine includes caring for you as a whole person. Your good health and well-being are important to us. It's why we work hard at Baylor Scott & White Medical Center – Uptown to exceed your expectations. We look forward to meeting you and helping you live your best life.

Surgical Oncology

Hope Through Healing Hands

Surgical Oncology

Surgical Oncology is the branch of surgery which focuses on the surgical management of cancer. Baylor Scott & White Medical Center – Uptown specializes in Surgical Oncology of the breast and bone. In surgical oncology, surgical methods are used to diagnose, stage, and treat cancer. A primary care physician, specialist, or medical oncologist may refer a patient to a surgical oncologist for evaluation and surgery. Surgery may be preventive, diagnostic, involve removing a cancerous tumor, help relieve symptoms, or be reconstructive. A procedure, such as a biopsy, endoscopy, laparoscopy, or laparotomy, may be conducted to diagnose and stage.

Breast Cancer

Breast cancer is a common form of cancer, with more than 232,000 new cases diagnosed in the United States each year. The disease occurs most frequently in women but can also occur in men. The most common surgical oncology procedures performed are Mastectomies, lumpectomy, sentinel node biopsy and axillary dissection. Baylor Scott & White Medical Center – Uptown offers a joint approach with Surgical Oncology of the breast and reconstructive plastic surgery procedures often occurring during the same surgery.

The suspicion of breast cancer often first arises when a lump is detected in the breast during breast examination or a suspicious area is identified during screening mammography. In order to diagnose the cause of the suspicious area or lump in the breast, a physician will perform a biopsy. A biopsy can be performed on an outpatient basis. During a biopsy, a physician removes cells for examination in the laboratory to determine whether cancer is present. Other information obtained from the biopsy sample will play an important role in treatment decisions. If the biopsy indicates that cancer is present, additional surgery may be performed after the patient and doctor select a course of treatment.

Breast Cancer procedures and surgeries at Baylor Scott & White Medical Center – Uptown are:

  • Mastectomy
  • Lumpectomy
  • Sentinel Node Biopsy
  • Axillary Dissection
  • Reconstructive Breast Cancer Surgery

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Employment opportunities

Find current job postings at United Surgical Partners International (USPI) for patient-focused, service-oriented health professionals.

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