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Become a Volunteer

Volunteering at Baylor Scott & White Medical Center – White Rock will give you an opportunity to make a difference in health care. Whether you have lots of time or little, we can find an outlet for you to use your talents and contribute.

Volunteer Program Details

All volunteers are chosen through a comprehensive screening and interview process to assure our high standards are met. Traditional adult volunteers are asked to commit a minimum of one four hour shift each week for a minimum of one year of service. You will find that most volunteer opportunities are available during the day on weekdays. The evening and weekends are very limited.  Adult volunteers must be 18 years or older.  Each volunteer will receive a complimentary polo shirt, complimentary parking, and a complimentary meal (up to $6.50 & only once a day). We provide volunteer opportunities in a number of areas including:

  • Administrative and Clerical Opportunities – detailed-oriented volunteers may lend a hand in any one of the hospital's departments that will include filing, copying, data entry, mail processing and distribution, bulk mailings, telephone and reception duties and file maintenance.
  • Patient Support Services – volunteers may offer patients spiritual comfort, or reassurance about forthcoming surgery or procedure, or maybe just a friendly social visit.
  • Patient Waiting Areas – volunteers will assist with keeping family and visitors informed of their loved one by giving updates when requested or delivered from clinical staff. Volunteers also keep the area tidy and well stocked with coffee and hot chocolate.
  • Patient Information Duties – volunteers assist visitors and callers seeking patient information, often being the first face or voice to greet those seeking such help. Volunteers may also escort those to their destination quickly and with a smile.
  • Special Projects Activities – volunteers may share a special talent or skill through unique opportunities, events or groups as they share from their hearts and add a special layer of caring and friendliness to our hospital.

Our volunteer program includes an exceptional group of individuals, and we would love for you to join us. We will strive to find an area of the hospital that best combines your talents, interests and skills with the overall needs of our guests.

Getting Started

To get started as a volunteer, please read the requirements and complete an application by clicking one of the links below. After viewing the application, please print, fill out and return it to our volunteer coordinator. You may fax the application back to 214.324.6547.  If you have any questions, please give us a call at 214.324.6497.

Adult Volunteer Application

All adult volunteers interested will need to complete an application, sign a confidentiality statement and release to run a criminal background check. No one with a misdemeanor conviction (other than for minor traffic violation) or felony conviction will be accepted. Volunteers will need to provide two references from outside their families as well as immunization records. 

Applicants will be contacted by the Volunteer Office for an interview. Depending on the needs of the facility and hospital departments it is possible that an interview will be postponed for several weeks. No call/ no show interviews will be immediately denied.  Applicants will also meet with Employee Health immediately following the interview to have a TB screening, flu shot (when applicable) and a review of immunization records. 

All volunteer applicants must complete a mandatory hospital orientation which is held on Mondays beginning at 7:30 a.m. Review of the hospital, departments, time keeping and introductions will be held after orientation.

High School Volunteer Program

The high school volunteer program is active during the summer only. Twenty students will be selected each summer to participate based on their application, essay, references and interviews conducted in March and April. Applicants must be 15 by June 1 of the program year. Students must commit to the full summer but may select the number of days a week they will volunteer. The minimum requirement is one four hour shift per week. Students selected will be required to complete an employee health screening including a TB test, flu shot (when applicable), and immunization check before the orientation. Orientation is mandatory and will be held on Monday, May 22 beginning at 7:30 a.m. with no exceptions.

The application must include an essay, reference letters competed by either two teachers or a teacher and another adult who has known the student for at least two years (example: coach, tutor, manager, club leader, youth minister, etc.) references may not be relatives, and immunization records.  Along with the submission of their packet the student will also be signing a confidentiality agreement, volunteer program agreement and a parental consent. The deadline to submit the applications is March 31, 2017. No late or incomplete application packets will be accepted.

*Partnerships with some schools may be available for year round students during the Fall/Spring semesters as part of their classroom hours working towards the credit hours for graduation.

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