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Bernadine Luigi Cruz, FNP
Gastroenterology Nurse Practitioner
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About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

Ages SeenAdults, Geriatrics

LanguagesEnglish
Insurance Accepted
Insurance listings are subject to change without prior notice.Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and texas True Choice. In network participation is updated on a monthly basis by the network.
Scott & White Health Plan
PHCS/ARGUS - PPO Network - Out-of-Area Member Plan
Background
Education
  • School: Family Nurse Practitioner, OTTERBEIN UNIVERSITY
Certifications
  • Family Nurse Practitioner - AMERICAN ACADEMY OF NURSE PRACTITIONERS
Reviews(16)
Overall: 4.571
Friendliness/Courtesy of Doctor
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Time Doctor Spent with Patient
Doctor Efforts to Include in Decisions
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Patient Comments2

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Dec 22, 2017
She took the time to talk with me and really listened to what I had to say.
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Dec 28, 2017
very professional and caring
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Jan 19, 2018
very good
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Jan 19, 2018
Conscientious, explained everything thorough! I felt very comfortable for being the first time I had seen this provider.
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Jan 19, 2018
This was my first visit with her and I found her to be GREAT. She is very knowledgeable and spoke in a manner that allowed me to understand.
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Jan 22, 2018
She was not very personable and didn\'t figure out what is wrong with me. just guessing even after expensive tests.
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Feb 22, 2018
Competent, attentive and helpful
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Mar 6, 2018
she was very nice and explained things so I could understand.
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Mar 8, 2018
great
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Mar 12, 2018
On this visit Practitioner Cruz\'s bedside manner was rude, combative, and lacked empathy. She was very argumentative and accusatory when answering my questions. I left feeling defeated and unwanted as a patient.
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Mar 15, 2018
Ms. Cruz was attentive and provided a comprehensive plan of care specific to my health care needs.
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Mar 23, 2018
knowledgeable,, smart, ,caring
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Mar 30, 2018
she was dismissive when my husband and I tried to explain my symptoms and what seemed to make them better or worse.
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Apr 12, 2018
Mrs Cruz was very good and addressed all of my concerns.
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Apr 13, 2018
answered my questions, easy to talk to
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Apr 26, 2018
I was instructed to contact Cardiology because I had stents placed in November and at that time started on Plavix. I did this; Cardiology sent their recommendation--Plavix cannot be stopped until after a year. When I called to check on what would happen next, the appointment clerk informed me that Ms Cruz had ordered the Endoscopy, Colon, Diagnostic for November. She did not tell me that in the office. She mentioned that they could put me in the hospital for the tests where I could be monitored more closely. I left the office thinking that was what would happen. Now I have to wait until November for answers.
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