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Neng Chhean, OD

Optometry
Accepts New Patients
portal
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenChildren (ages 3-11), Adolescents (ages 12-18), Adults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Medical Center - Temple
  • Baylor Scott & White Medical Center - Round Rock
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Only
Accepts New Patients
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Aetna - US Access
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Medicare Railroad - Medicare Railroad
Accepts New Patients
Scott & White Health Plan - HMO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - HMO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan - HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan - PPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - EPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - EPO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Scott & White Health Plan - PPO Choice Preferred Network
Accepts New Patients
Scott & White Health Plan - PHCS/OPTUM - PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan - 2018 SeniorCare (Cost) Network
Accepts New Patients
Scott & White Health Plan - McLane Group Network
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred PPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred EPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan - TRS - Active Care Participants Network
Accepts New Patients
Scott & White Health Plan - 2018 Vital Traditions Medicare Advantage Network (HMO)
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Scott & White Health Plan - RightCare STAR Medicaid Network
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Superior Vision - Superior Vision
Accepts New Patients
Texas Medicaid & Healthcare Partnership (TMHP) - TMHP Medicaid
Accepts New Patients
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
Accepts New Patients
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
Accepts New Patients
UnitedHealth - STAR Kids
Accepts New Patients
UnitedHealth - STAR+PLUS
Accepts New Patients
UnitedHealth - UHC West Signature Value Gated HMO
Accepts New Patients
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Education: OD, New England Med Ctr Hospitals (2006)
Reviews(320)
Overall: 4.8*
Rate Care Provider
Wait Time at Clinic
Care Provider Efforts to Include in Decisions
Care Provider showed Concern for Questions/Worries
Friendliness / Courtesy of Care Provider
Time Care Provider spent with Patient

Patient Comments**

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Aug 1, 2019
We discussed my transition into wearing glasses full-time at length. I feel confident going forward with this change. Thank you for the extra explaination.
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Jul 30, 2019
pleasant
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Jul 30, 2019
very good expirience
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Jul 30, 2019
I love Dr Cheng. excellent practitioner. always feel well taken care of by her and she gives you her full attention.
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Jul 29, 2019
friendly, educated staff.
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Jul 24, 2019
Very good.
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Jul 22, 2019
Neng answered all my questions and really tried to find the right prescription glasses for me for driving, big screen computer, and reading.
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Jul 18, 2019
Great care great service
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Jul 17, 2019
exceptional service was given. all questions were answered . I have total confidence in quality of care given . would inform family and friends.
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Jul 17, 2019
she is awesome and hopefully remain seeing her for the long haul
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Jul 15, 2019
very professional, friendl
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Jul 14, 2019
Very pleasant and productive visit. Great office.
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Jul 11, 2019
Friendly, efficient, helpful and professional
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Jul 11, 2019
Outstanding - Wouldn't want another.
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Jul 9, 2019
very clear in explanations and recommendations
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Jul 6, 2019
excellent, answers all my questions and prior to ending the appointment, asked if I had all my questions answered.
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Jul 4, 2019
very kind and caring; listened attentively
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Jul 3, 2019
great people and a great DR
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Jul 2, 2019
awesome care
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Jun 29, 2019
she was very inclusive in decisions regarding my health.
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Jun 29, 2019
In formitive,caring, helping..
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Jun 29, 2019
very caring and informative
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Jun 28, 2019
we attentive to my needs
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Jun 27, 2019
took the time to explain things
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Jun 27, 2019
This is a great dr. She took her time & explained everything. Very kind.
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Jun 23, 2019
I am very pleased with the care I have received. The medical providers make me feel as if I am their only patient.
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Jun 20, 2019
This was my first visit to this practice. I was very impressed all around.
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Jun 20, 2019
excellent
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Jun 18, 2019
I came for eye full testing and they only did partial testing.
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Jun 15, 2019
Could not ask for a better care provider. She definitely is a asset to Baylor Scott & White.
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Jun 15, 2019
overall impression: well organized, motivated, knowledgeable support staff and Provider. one of the most thorough, meticulous eye exams I've ever had.
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Jun 12, 2019
Very pleased with provider
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Jun 11, 2019
she is very thorough, professional but still very warm and friendly
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Jun 8, 2019
Did a great job
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Jun 7, 2019
I was very pleased with the attention that Dr. Chhean and the staff gave me.
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Jun 3, 2019
all staff explained procedures, were courteous, cleaned equipment thoroughly.
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Jun 3, 2019
concern and knowledge of problem were excellent.
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May 30, 2019
I thought she was very helpful and enjoyed my time with her.
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May 29, 2019
amazing
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May 28, 2019
I got seen at the appropriate time - the technician was both proficient and very personable. Then the Doctor was even better. She put me at ease with just her demeanor. She made me feel confident in her treatment. Excellent Staff all around.
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May 27, 2019
The whole staff and Dr. Chhean were courteous, helpful, and answered all questions throughout the eye appointment.
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May 27, 2019
everyone was extremely knowledgeable and friendly, would absolutely refer others to see them.
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May 25, 2019
she provided quality care, thought it felt a bit rushed but both care providers were personable and friendly
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May 23, 2019
excellent, friendly, thorough
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May 21, 2019
everyone was outstanding
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May 19, 2019
Good overall...some confusion but wastaken care of.
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May 17, 2019
listened to all my concerns
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May 17, 2019
Kind, considerate, caring, informative, friendly, professional, thorough.
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May 13, 2019
The Dr. is friendly and is very good.
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May 13, 2019
The young technician who did the initial eye prescription was remarkably courteous and skilled. Dr. Chhean was friendly and professional. The overall experience was 10 times better than my first eye exam which was performed 5 years ago by another provider. BS&W hit this one out of the park. My other experiences with BS&W have similarly been very positive.
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May 11, 2019
awesome. clear wick and makes me understand what's happening
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May 9, 2019
very professional and clear in communicating my treatment.
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May 7, 2019
highly satisfactory
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May 7, 2019
very professional and informative
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May 7, 2019
Just as good as last year.
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May 7, 2019
Staff was helpful and courteous. They explained what was being done and why. Dotoctir was professional and helpful. Great visit.
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May 6, 2019
Very good experience, office was very busy, but staff was courteous despite the number of patients who required assistance.
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May 1, 2019
very thorough... asked meaningful questions as related to eye exam
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Apr 29, 2019
Very good provider. She is professional and efficient. One opportunity for improvement is for the provider to spend few minutes explaining the new diagnosis and its prognosis, especially for a new patient.
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Apr 29, 2019
Dr. Chhean was thorough on the examation of my eyes, and did not rush through it.-which I was satisfied (she did find a spot on my retinal and did a referral to a specialist)
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Apr 25, 2019
Dr Chhean is very knowledge and has kept my glaucoma under control. I am very thankful to her for keeping my vision the very best it can be.
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Apr 24, 2019
very poor. provider was very late in seeing me and came in with no apologies. visit was hurried because it went through lunch time
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Apr 24, 2019
excellent provider, staff and facility
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Apr 23, 2019
the provider and associates are courteous and professional
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Apr 23, 2019
the only issue (minor) during the visit was the delay between initial screening and seeing the doctor.
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Apr 22, 2019
Very professional and very knowledgable in explaining all the procedures that were being followed
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Apr 20, 2019
the visit was very good
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Apr 19, 2019
outstandingly thorough and precise.
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Apr 17, 2019
Appreciated her understanding and explanations of why I might need cataract surgery.
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Apr 17, 2019
Personable and informative
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Apr 12, 2019
I experienced a very thorough exam, discussed my vision history and addressed potential concerns in a very comfortable way.
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Apr 12, 2019
perfect!!!
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Apr 10, 2019
I find her to be knowledgeable and friendly.
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Apr 9, 2019
very nice and patient with my eye would not dilate.
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Apr 9, 2019
professional and caring.
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Apr 9, 2019
always professional- considerate - caring
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Apr 8, 2019
D Chaenn is an exceptional person in all ways. The best OD that I have had at Scott and White in the last 15 years.
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Apr 7, 2019
Very good provider.
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Apr 6, 2019
excellent service
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Apr 4, 2019
Always good care with Dr. Chhean.
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Apr 3, 2019
Very efficient and professional yet warm and caring.
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Apr 2, 2019
This appointment was for an issue in one eye. There was some confusion but doctor was honest and was able to work through the issues.
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Apr 2, 2019
dr is very kind and answers all my questions
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Mar 30, 2019
The doctor was kind, but not everyone at the front desk displayed empathy, compassion, and caring service.
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Mar 29, 2019
Everything was great
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Mar 28, 2019
Dr. Chhean never appears rushed and takes all the time I need.
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Mar 26, 2019
The dr. and her assistant were EXCELLENT! professional and friendly!
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Mar 26, 2019
good
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Mar 24, 2019
super attention, easy explanation of eyes condition ,
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Mar 24, 2019
very good
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Mar 19, 2019
Very good provider. She is number one with me
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Mar 19, 2019
She is always very helpful and strives to provide me with the best solution to my vision problems.
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Mar 19, 2019
Excellent, friendly care provided.
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Mar 19, 2019
excellent all around
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Mar 5, 2019
Excellent
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Mar 5, 2019
excellsnt
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Mar 5, 2019
excellent treatment
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Mar 1, 2019
Always a pleasure. I complimented tech person to Doctor. All are warm and caring plus knowledgeable.
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