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Serving all people by providing personalized health and wellness through exemplary care, education and research.

Ages SeenAdolescents (ages 12-18), Adults, Geriatrics

LanguagesEnglish
Insurance Accepted
Insurance listings are subject to change without prior notice.Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and texas True Choice. In network participation is updated on a monthly basis by the network.
Aetna
Humana
Medicare
Railroad Medicare
Scott & White Health Plan
2018 Baylor Scott & White Employee Network | 2019 BSWH Employee Network - PPO & HSA | 2019 BSWH Employee Network - SEQA & EQA | BSW Preferred HMO Network | BSW Preferred PPO Network | EPO Network - Group | EPO Network - Individual/Family | HMO Network - Group | HMO Network - Individual/Family | McLane Group Network | PHCS/ARGUS - PPO Network - Out-of-Area Member Plan | PPO Choice Network | PPO Choice Preferred Network | PPO Network - Group | RightCare STAR Medicaid Network | SeniorCare (Cost) Network | SeniorCare Advantage HMO | SeniorCare Advantage PPO | TRS - Active Care Participants Network | Vital Traditions Medicare Advantage Network (HMO)
Superior Vision
United Healthcare
Background
Education
  • School: OD, New England Med Ctr Hospitals
Reviews(43)
Overall: 4.771
Friendliness/Courtesy of Doctor
Wait Time at Clinic
Time Doctor Spent with Patient
Doctor Efforts to Include in Decisions
Doctor Concern for Questions/Worries
Rate Doctor

Patient Comments2

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Sep 17, 2018
Dr. Chhean is and excellent doctor. She her time with you, explains everything that she is doing and provides options for future care.
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Sep 17, 2018
Always a pleasant experience.
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Sep 14, 2018
This was my first visit to the eye Dr. The actual Dr spent less time with me than I am used to. But I have no complaints. This was my 1st visit to BSW for eyes.
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Sep 13, 2018
she was professional but also friendly.
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Sep 12, 2018
The doc is great, always explains what she is doing and what all the instruments are for. All the staff are great as well.
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Aug 21, 2018
very friendly, concerned and professional
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Aug 21, 2018
Very good.
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Aug 18, 2018
Dr. Chhean is great. Explains everything.
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Aug 17, 2018
my 2nd eye exam w/Dr. Chhean & I like her very much
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Aug 16, 2018
From clerks to assistants to the physician, I felt very well looked after. BS&W is my "go to" facility.
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Aug 15, 2018
Very personable, knowledgeable, and courteous. The front desk lady was a bit stiff but accurately handled our account. that is ok! could have been nicer. The doctor was what I expect for a good care provider! thank you.
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Aug 11, 2018
iIt was frustrating having to be rescheduled two times due to physician\'s issues.
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Aug 2, 2018
She was very thorough. Ran a comparison of my last exam with the current to show the differences.
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Jul 25, 2018
Everyone was very helpful and kind.
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Jul 24, 2018
I\'m very pleased.
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Jul 19, 2018
very good.
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Jul 17, 2018
It was a very quick exam ... then she referred me to another dr. for testing and treatment.
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Jul 16, 2018
I really appreciated that Dr. Chhean\'s officar made an effort to get me in as soon as they could. After scheduling my appointment through My Chart and indicating I was in pain, her office immediately called and offered me options to get me in sooner.
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Jul 13, 2018
My ongoing relationship with this provider is very positive.
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Jul 12, 2018
Good
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Jun 29, 2018
excellent service, explained everything in an understandable manner
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Jun 26, 2018
she was very nice
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Jun 26, 2018
It is good and worth waiting 2 or 3 months for an appointment (I did not appreciate having to wait that long for an appointment. That means in 2019, I have to wait until late June to get the next check-up which gets all of my annual check-ups out of sync.
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Jun 25, 2018
all was good
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Jun 25, 2018
Happy
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Jun 18, 2018
Both the assistant and the provider are very good.
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Jun 15, 2018
very enjoyable visit. everyone was pleasant and helpful
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Jun 14, 2018
Dr. Chhean was excellent. unfortunately she was running behind so I did wait a long time between dilation and seeing her, 40 minutes rather than the normal 20. that was the reason for the rating on total time spent.
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Jun 13, 2018
She dedicated a good deal of time to listen to all my questions and answer each in clear, easy to understand and helpful responses.
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Jun 12, 2018
very good
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Jun 12, 2018
The waiting room was way too full. I asked if that was unusual, and they said , "No, it\'s always like this." This doctor is way too busy.
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Jun 8, 2018
everything was posiitive about visit but did have to make appointment months in advance
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Jun 7, 2018
very efficient. caring, considerate overall good experience.
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Jun 7, 2018
Care with and performing exam was very good.
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Jun 5, 2018
Provider and assistant did not seem to care about my questions, they just wanted to push me to another doctor to get my eyes looked at by a specialist, when I asked about treatments, they did not clearly explain what my options were... The front desk staff were on their phones, and extremely disrespectful. I will not be returning to this provider again.
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Jun 4, 2018
She is new to me, is so much more personal. I hope she stays.
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May 30, 2018
very nice, friendly with clear explanation
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May 30, 2018
experience was good
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May 30, 2018
very satisfied with care and concern given to me. All staff professional and courteous.
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May 25, 2018
The doctor was very good and very nice !!!!!! I am diabetic and they should of checked and noticed that my blood sugars were high and it was not a good time to have my vision checked .The doctor did say when my blood sugars are down that they would het my a new appointment asap.I also feel that on my chart that you should be able to message new doctors with concerns and questions.This will stop wasted time on some appointments.Also I have felt with Baylor Scott & White customer care and they NEVER CALL YOU BACK!!!!!!!!!!!!!! The staff was good bit I waited over an hour and 1/2 !!!!! I got there 30 mins early .They just got two more doctors .I feel they are over booking ! Thanks !
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May 24, 2018
Very good
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May 17, 2018
Service was excellent and the doctor gave good, practical advice that I appreciate ver much.
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May 15, 2018
very pleased with my care
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