Gain confidence with virtual diabetes management
Personal health coaching from Baylor Scott & White serves as an extension of the care from your provider and gives you a digital solution when managing diabetes feels challenging. The program is free of charge to you.
If you have been diagnosed with Type 2 diabetes, virtual diabetes management connects you with support between visits with your primary care provider, so you can move toward effective blood sugar control.
When you enter the program, you will have access to:
- A coach, with experience in helping people with diabetes, who is integrated into your healthcare team and can suggest lifestyle changes that work with existing treatments.
- Individualized coaching sessions.
- Communication with your coach when you need help or advice.
- An app that syncs with your blood sugar monitor, allowing access to information, with the ability for your coach to provide feedback and guidance based on your data.
Get the virtual diabetes wellness support you need to manage your diabetes goals in this six-month program.
How virtual diabetes management works
Your virtual diabetes coaching journey can begin in several ways:
- Your provider recommends you request an appointment with a health coach.
- You have seen information about this program on a poster or informational card in your provider’s office and want to request an appointment.
You can request an appointment with a coach at a time that fits your schedule. When you have your first meeting with your coach, they’ll spend time getting to know you and, talk with you about your goals and lifestyle, and work to create a personalized plan.
Your provider will stay connected to your coaching sessions with updates and a summary of what you accomplished at the end of your program.
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Virtual coaching sessions on your schedule
Based on your needs, you and your coach will determine how often you will meet for a 30-minute virtual coaching session by phone or video.
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Goals created by and for you
You and your coach will set goals based on your daily habits and routines that will help you better manage diabetes and improve your overall health.
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Get support and guidance through secure messaging
Your coach will send you a message through your MyBSWHealth app on the weeks that you don’t have a virtual coaching session to recap the goals that you have set together, as well as provide information and education.
You can also communicate directly with your coach via secure messaging on MyBSWHealth.
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Continued support after the program ends
Support doesn’t end once you complete the program, which typically lasts six months. You can re-enroll in the program if you want to continue working with a coach.
Meet your virtual diabetes wellness coaches
The BSW Personal Health Coaches help you and your physician have the information and tools needed to understand diabetes and make behavior changes.
Our coaches are experienced in diabetes coaching. They provide support and education validated by the Center for Disease Control (CDC), the American Diabetes Association (ADA) and Baylor Scott & White Health.
Dannelle Garcia, BS, Community health worker
“I’m dedicated to helping every single patient achieve their goals, my focus is on supporting individuals to better manage their diabetes. My experience as a community health worker has given me a unique skill set that blends community outreach, health education and personalized coaching to help you find your path to feeling your best. No goal is too small—I’ll show you empathy and compassion regardless of your starting point. I encourage you to get started, for yourself and your health.”
Shanna Skipper, Licensed master social worker
“I’m passionate about creating a space that is supportive and safe to discuss needs and explore goals. My training as a social worker has provided me with skills to best help support you. I specialize in building self-confidence, assisting people in overcoming barriers, and helping them find motivation for meaningful change. Much of my career has been dedicated to working with people as they navigate the complexities of chronic conditions, like diabetes. It takes someone believing in you and finding the right support to make these changes.”
Success stories from our patients
“The personal coaching is awesome and has been very helpful to me. I look forward to my coach’s calls, so I can tell her what kind of day I had...It’s just so marvelous. I like how she can give me feedback. It’s positive, no doubt about it.” —Yolanda
Schedule an appointment with a Personal Health Coach
Request an appointment with a health coach and get started on your diabetes management and wellness journey. If you have questions, you can email personalhealthcoaching@bswhealth.org.
Sign up for MyBSWHealth
Creating an online account today allows you to use our many virtual care services, whenever you need them. For virtual care for a child younger than 18, you or the child’s legal guardian must have an account linked to the child’s account first.
You can create an account in one of three ways.
Legal disclaimer
Baylor Scott & White is prohibited from offering this prize to beneficiaries of government health care programs, such as Medicare, Medicaid, TRICARE of the Federal Employees Health Benefits Program (FEHBP).