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A Letter from Baylor Scott & White's Centralized Business Services

Dear Baylor Scott & White Health Patient:

Thank you for choosing Baylor Scott & White to provide you with safe, quality, compassionate healthcare.

At Baylor Scott & White, our care is always guided by the partnership established with our patients and families. These standards of quality extend to our business services as well. We are available to help and advise you along the way and make the billing and payment process convenient and easy to understand.

After your service is scheduled with us, we encourage you to review your benefits and contact your insurance provider to understand your out-of-pocket expenses. ​After you are discharged, we will send a claim to your insurance carrier directly for services provided to you. For the amount that is your personal responsibility, we offer multiple payment and financial options.


Baylor Scott & White Centralized Business Services

Contact us
By Phone

Monday through Friday from 8 a.m. to 5 p.m.

Central Texas
Tollfree: 1.800.994.0371

North Texas
Tollfree: 1.800.725.0024

Have questions about patient billing or financial assistance? We're here to help. Use this form to submit your question to one of our customer service representatives.

Complete the Form

In Person

Visit your financial counselor and learn more about your financial assistance options.

Location Information

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