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Michael John Hilts, MD

Family Medicine
Accepts New Patients
portal
About

Dr. Hilts is board certified in Family Medicine and Primary Care Sports Medicine. He also is a certified Functional Medicine Practitioner (CFMP), is certified in Musculoskeletal Point-of-Care Ultrasound (POCUS) and is a Registered Musculoskeletal Sonographer (RMSK).

 

Dr. Hilts is the team physician for Georgetown High School athletics and a faculty member (sports medicine) for the Baylor Scott & White Health Family Medicine Residency.

 

He is active in church and Bible study, enjoys spending time with family, doing outdoor activities, exploring Texas and roasting coffee.



LanguagesEnglish
Ages SeenInfants and Toddlers (ages 0-2), Children (ages 3-11), Adolescents (ages 12-18), Adults, Geriatrics, Newborns (0-28 days)
Hospital Affiliations
  • Baylor Scott & White Medical Center - Round Rock
  • Baylor Scott & White Medical Center - Temple
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Only
Accepts New Patients
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Aetna - US Access
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Cigna - CAC Plan
Accepts New Patients
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - Flexcare
Accepts New Patients
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Access
Accepts New Patients
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Medicare Railroad - Medicare Railroad
Accepts New Patients
Scott & White Health Plan - HMO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - HMO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan - HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan - PPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - EPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - EPO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Scott & White Health Plan - PPO Choice Preferred Network
Accepts New Patients
Scott & White Health Plan - Cigna PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan - Texas Statewide PPO
Accepts New Patients
Scott & White Health Plan - PHCS/OPTUM - PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan - 2018 SeniorCare (Cost) Network
Accepts New Patients
Scott & White Health Plan - McLane Group Network
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred PPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred EPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan - TRS - Active Care Participants Network
Accepts New Patients
Scott & White Health Plan - 2018 Vital Traditions Medicare Advantage Network (HMO)
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Scott & White Health Plan - RightCare STAR Medicaid Network
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Superior - CHIP
Accepts New Patients
Superior - CHIP Perinate
Accepts New Patients
Superior - Foster Care
Accepts New Patients
Superior - STAR
Accepts New Patients
Texas Medicaid & Healthcare Partnership (TMHP) - TMHP Children with Special Health Care Needs (CSHCN)
Accepts New Patients
Texas Medicaid & Healthcare Partnership (TMHP) - TMHP Medicaid
Accepts New Patients
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
Accepts New Patients
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
Accepts New Patients
UnitedHealth - STAR Kids
Accepts New Patients
UnitedHealth - STAR+PLUS
Accepts New Patients
UnitedHealth - UHC West Signature Value Gated HMO
Accepts New Patients
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Fellowship: Sports Medicine, Moses Cone Sports Medicine Fellowship (1999)
  • Residency: Family Medicine, Moses Cone Memorial Hospital (1998)
  • Medical School: Medical Doctor, University Of Utah School Of Medicine (Salt Lake City) (1995)
Certifications
  • Sports Medicine (Sub-Spec Cert) - American Board of Family Medicine/Sports Me
  • Family Medicine - American Board of Family Medicine
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of May 13, 2019, Michael John Hilts, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews(210)
Overall: 4.9*
Friendliness / Courtesy of Care Provider
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Care Provider Efforts to Include in Decisions
Wait Time at Clinic
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Patient Comments**

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Jul 16, 2019
Dr. Hilts is the best. to bad yall couldn't convince him to stay
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Jul 12, 2019
Dr. Hilts and his Nurse were great. He is leaving BSW and I'm not looking forward to replacing him because he is one of the best Dr. I've ever had.
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Jul 11, 2019
i love going to this office they always take care of me!
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Jul 11, 2019
very considerate and helpful.
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Jul 10, 2019
excellent
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Jul 9, 2019
Dr Hilts is a very caring and smart provider. You have lost one of the best doctors out there!
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Jul 9, 2019
excelente conocimiento de la medicina, escuchó con mucha atención y pacientemente contestó a mis preguntas. Gracias
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Jul 8, 2019
Dr. Hilts was thorough and provided the concern for my symptoms. He listened to me with professionalism and showed me respect.
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Jul 7, 2019
A pleasure to see. I will miss him.
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Jul 6, 2019
Dr. Hilts awesome Dr.
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Jul 4, 2019
Outstanding. as with all the people I have been associated with at S&W--Outstanding!!
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Jul 3, 2019
he listens and explains in a way that is caring
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Jul 2, 2019
Good man. I really hate to see him go.
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Jul 1, 2019
He is a very good doctor. Always takes time to discuss any problems or issues I have. Very courteous and thoughtful.
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Jun 27, 2019
I am going to miss him. He has always been kind and caring . He has been a blessing.
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Jun 27, 2019
very professional and friendly.
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Jun 26, 2019
he is one of the best doctors that I have ever been to. I am so sad to see him go.
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Jun 25, 2019
We are new to Texas and Dr Hilts has been my provider for about a year. He has seen me for a number of different conditions and he has been excellent. I know he is leaving in a couple of weeks and I will really miss him. He is a fine doctor and a very nice person.
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Jun 24, 2019
Dr. Hilts is a fine doctor and I will miss his services.
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Jun 22, 2019
Dr Hilts is very easy to talk about the health problems one has, understand how I feel and has a prompt response to any health issue with his prescriptions or suggestions I have improved my health.
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Jun 22, 2019
Dr. Hiltz is responsive, caring, and attentive. He is one of the best doctors at BS&W.
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Jun 22, 2019
excellent
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Jun 21, 2019
I coundnt, ask for a better Dr. I trust him so much. I just hate that he's leaving. if he would move close by I would still go to him. but NC is a little too far. love that Dr. and the Clinic. I will get other Dr. there at the same place. Thank you for have a place I can go get my heath care taken care of at a place that I trust.
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Jun 20, 2019
Dr. Hilts is very caring and listens to me.
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Jun 20, 2019
Baylor,Scott and White is losing an excellent Dr. when Dr. Hilts leaves. He is one of the most caring and considerate Dr.'s that my wife and I have ever had. The specialist that he referred us to were also excellent Dr.'s. We were very disappointed to hear that he was leaving, now we will try to find someone to replace him as our PCP.
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Jun 19, 2019
Very sad to see Dr. Hilts leave - he was able to help me with things previous MD's ignored. Thanks to him I am healthier than I've been in years. I would strongly suggest finding another "functional" doctor to replace him.
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Jun 17, 2019
so sorry to see he is leaving. Dr Hilts was the best provider I've ever had. the whole experience at the clinic is superb every time as well
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Jun 15, 2019
Dr. Hilts is the best doctor I have ever known. His knowledge of medicine is outstanding. In the brief time I have been under his care, my health has improved dramatically.
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Jun 14, 2019
Dr Hiltz was very interested in what my concerns were about, and he addressed every issue and did a thorough check up regarding my problem
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Jun 14, 2019
Dr. Hilts is excellent. He is very thorough and beyond patient. We will miss tremendously but he was most helpful in helping me decide you to go to now.
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Jun 14, 2019
Dr Hilts takes the time to listen and genuinely care about my concerns. I have felt he was a partner in my healthcare
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Jun 13, 2019
very caring and helpful
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Jun 13, 2019
Best doctor I have ever had. So sorry he will be leaving.
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Jun 12, 2019
exceptional
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Jun 8, 2019
Dr. Mike Hilts is the best doctor I have ever seen both through the BSW system and in mine or my children's health history. He listens thoughtfully, takes time and care, is personable and professional. His responsiveness in contact through My Chart is unmatched. Bottom line...he is amazing and you would do well to clone him.
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Jun 8, 2019
Dr. Hilts is one of the best doctors I have ever had. He is compassionate and knowledgeable. What I really like about him is that he uses the least amount of medicine to treat me. He actually listens to what I think the problem is and doesn't think i'm crazy for going to chiropractors and acupuncturists. I am so very disappointed that he is moving and hopefully I can find another doctor like him.
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Jun 4, 2019
he's great. listens to your issues
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Jun 4, 2019
the best care I've ever had!!
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Jun 2, 2019
He was very thorough in explaining everything.
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Jun 1, 2019
Dr. Hilt is leaving and will miss him. One of the best doctors I have had.
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May 31, 2019
he is an excellent doctor, one the best I have ever had
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May 31, 2019
Scott and White is wonderful! I wish I could afford the insurance coverage to have them all the time. I will certainly miss Dr. Hilts since he is moving out of state.
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May 31, 2019
Great service-- all parties--doctor, nurse and x-ray. Your office staff knows me when walking though the door
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May 31, 2019
Very nicely done!
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May 29, 2019
Dr Hilts has been the best family physician I've ever had, I'm very sorry to see him go
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May 26, 2019
Dr. Hilts, Nurse and Receptionist was very professional and courteous.
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May 24, 2019
Dr. Hilts is always so knowledgeable regarding my health care.
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May 23, 2019
our family loves Dr. Hilts and are always please with him and the clinic
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May 21, 2019
Dr. Hilts and all staff members were very attentive caring and professional. All care that I have received from BSW doctors has been superb, and I would rank most highly. thank you
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May 21, 2019
Dr. Hiltz is a great guy. I feel lucky to have him as my primary care provider.
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May 21, 2019
Dr Hilts is the most caring doctor. He will be greatly missed.
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May 19, 2019
My son l ove Dr. Hilts
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May 19, 2019
I was disappointed and disheartened by a weak treatment plan for a problem that has persisted nearly 8 months without improvement. I simply expected more from someone with a sports medicine background. That's the main reason I made the appointment with him. I suppose my hopes/expectations were unrealistic.
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May 18, 2019
Always pleasing
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May 17, 2019
He listened to me about my issues.
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May 14, 2019
very happy with Dr Hilts and BSW
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May 14, 2019
Always patient, listens to complaints and concerns. Never rushes my care. I always feel well cared for. Thank you for being a super doctor!
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May 12, 2019
Dr Hilts is one of the best physicians I've ever had! he's thorough, compassionate, and truly cares for each patient and what it takes to get them well. he communicates and is attentive and you don't feel like a number .
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May 12, 2019
Dr. Hilts is an amazing doctor so very sorry to see him go.
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May 12, 2019
compassionate and professional
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May 9, 2019
Dr. Hilts is a one of a kind professional. He is head and shoulders above most of the medical providers I have ever met. I was very sad to hear that he was going to leave BSW to go back to North kCarolina, but I know his family comes first. What else can I say?
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May 8, 2019
Dr. Hilts and his nurse provided excellent care for my son. the friendliness and the patience to listen to my 3 year old talk to them went above and beyond my expectations.
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May 7, 2019
agreed to a plan to address deficiency
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May 7, 2019
Dr Hilts is an excellent doctor .
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May 6, 2019
finally found a dr. I really liked- hope he never leaves!
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May 3, 2019
one of the very best providers I have ever been lucky enough to find
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May 3, 2019
always a great experience with dr Hilts
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May 1, 2019
Dr Hiltz has always been very compassionate and caring. A good listener. I never feel rushed when talking with him about my concern. Excellent provider.
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May 1, 2019
excellent.
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Apr 30, 2019
Dr. Hilts is very understanding and listens to my concerns.
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Apr 30, 2019
Dr. Hilts is an excellent, caring doctor. He listens and cares about my health.
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Apr 30, 2019
Dt Hilts is a wonderful physician
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Apr 30, 2019
Dr. Hilts is an excellent care provider. He is friendly and knowledgeable. He always takes the time needed to address my concerns and explain his diagnosis and course of treatment. I am an older (retired) athletic person and Dr. Hilts has treated me for a few sports-related injuries over the past couple of years. I could not imagine a better doctor with whom to entrust my care. Dr. Hilts is simply the best!
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Apr 29, 2019
Dr. Hilts was amazing! Very attentive and thorough. I only wish he weren't moving in July!
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Apr 27, 2019
everyone extremely friendly and kind. dr. Hilts was MAGNIFICENT. he is TRULY one of the best Drs I have ever had the pleasure to meet. he showed me on the computer my x rays etc and committed on it all. BSW are loosing a gem. u should do whatever needed to keep this man. I joked I was hungry and when he came back he brought me CRACKERS with my discharge sheet. great dr great person.
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Apr 26, 2019
Dr Hilts is very easy to talk to and includes me in decisions about my health.
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Apr 25, 2019
Dr. Hilts is an exceptional physician who consistently provides outstanding care. His professionalism in knowledge, communication and compassion provide the synergy necessary to prescribe appropriate treatment. I'm absolutely convinced that Dr. Hilts is a dedicated practitioner who understands his vocation and desire to serve others. Summarily, Dr. Hilts is not just my primary care practitioner, he's family, to me.
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Apr 24, 2019
Very good experience and no recommendations.
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Apr 22, 2019
Dr Hilts is an excellent doctor, his exams are very thorough and makes you feel comfortable and cared for.He listens well and is a good diagnostician.
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Apr 20, 2019
Dr Hilts came highly recommended and he seems very knowledgeable and professional I LOVE getting the quick access to labs on website. this is very much appreciated
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Apr 20, 2019
Dr Hilts is great!
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Apr 19, 2019
outstanding
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Apr 19, 2019
Dr Hilts is the best primary doctor I have ever had. I hope he stays with Scott and White for a long time. He is so caring and wants you to feel better. I know when I see him I am in good hands. Thanks so much Dr Hilts.
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Apr 17, 2019
it was my very first visit with this provider. I was happy with him but felt rushed. could be because I spent more time with the nurse. I'll be able to make a better informed response after additional visits.
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Apr 16, 2019
Dr Hilts and the staff are always courteous, polite and professional
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Apr 15, 2019
Excellent, thorough, approachable
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Apr 15, 2019
caring and listens
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Apr 14, 2019
This was our first visit with Dr. Hilts. we were referred to him by our pediatrician for a sports medicine concern. He was extremely thorough, professional, knowledgeable, and friendly. He was also extremely responsive to our emails, answering almost immediately even after hours and on the weekend. We were very impressed and appreciated his excellent care.
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Apr 14, 2019
I felt he listened to all my concerns and figured out an effective way to treat my illness. I have recently moved to this area so this was my first experience finding a doctor. Will definitely visit him again if needed!
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Apr 13, 2019
excellent!! took the time to ask me guestions & listened I am so glad that I found the Dr. I always wanted.
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Apr 13, 2019
Top notch totally professional...
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Apr 12, 2019
DrHilts is always pleasant and doesn't treat me like an old person.
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Apr 12, 2019
Dr gave me 3 choices of treatments. My problem is almost gone already. I would recommend him to my friends and family.
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Apr 10, 2019
Have been seeing Dr Hilts for several years now. He and his staff have been the best in care for me and treated me as family!! I would trust my care to any one else!!!. St. Davids would be my second choice!!!
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Apr 10, 2019
Dr. Hilts has always been friendly and courteous, providing excellent care.
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Apr 10, 2019
Dr Hilts is very knowledgeable and down to earth. I feel confident with his care.
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Apr 10, 2019
Always gives eye contact, sits in a very relaxed manner which makes me feel he is ready to discuss what's going on and let's me know he's willing to try various things to achieve the end result which is relief to the issue at hand.
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Apr 9, 2019
excellent care! caring doctor and staff!
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Apr 9, 2019
Dr Hilts was very compassionate and listened to his patients. He never rushed or dismissed our concerns and we are so happy to have found him as our child's doctor.
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Apr 9, 2019
Dr Hilts is outstanding and gets on eye level to talk with you. He shows compassion and solves issues.
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Apr 8, 2019
excellent
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Apr 8, 2019
Dr hiltz always goes the extra mile to help. I've recommend him to family and friends and they are all happy with him.
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Apr 8, 2019
Dr. Hilts is a real asset to your team and overall experiences I have with BS&W.
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Apr 5, 2019
Always easy and comfortable.
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Apr 5, 2019
Very pleased.
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Apr 4, 2019
they a) were very good
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Apr 4, 2019
Dr hilts is the absolute best...
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Apr 3, 2019
very concerned and cariing
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Apr 2, 2019
went in with leg pain , did not ro xray, just gave me antiinflamitory, leg still painful
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Mar 29, 2019
Very accommodating, interested, and thorough
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Mar 28, 2019
I would definitely recommend Dr. Hilts to others, however I would NOT recommend Baylor Scott & White to others. I've had some negative experiences in dealing with BSW administrative staff trying to obtain referrals to specialists in a timely manner. While the Dr. requested the referrals quickly, the staff took days to process them which caused issues for me in obtaining specialists' care, to the point of having to go into the clinic as find out what the delay was, since you can't reach any of them by phone. I shouldn't have to do this to get a simple specialist referral sooner than 4-5 days. I have BC/BS insurance and would never join BSW based on these experiences - of not being able to reach a live person by phone, no return calls, and issues receiving referrals. I wish Dr. Hilts was not with BSW because of this. On the positive side, I like that I can contact Dr. Hilts or his nurse using the messaging system in the patient portal. I get an answer from them same day. However, trying to get the nurse to return a phone call has been troublesome.
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Mar 28, 2019
Efficient, courtious, professional, friendly, cannot be better all.
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Mar 28, 2019
Dr. Hilts took Excellent care of me and discussed in great detail my health issues with me and said if I have any problems/questions to please let him know and he will be happy to resolve it.
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Mar 26, 2019
Dr. Hilts is one of the best physicians I have dealt with. He followers up and is always patience and explaining everything in detail.great person
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Mar 25, 2019
I was extremely pleased with the care I received from Dr Hilts. He was very friendly, professional, listened to my cares and concerns and was open to discussing my options. He has promptly responded to my messages sent through the patient portal. I will highly recommend Dr Hilts to my friends and family.
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Mar 25, 2019
was great. Dr. Hilts is the best
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Mar 24, 2019
I came in to see Dr. Hilts for my wellness check-up. He is so friendly and personable, asks lots of questions to make sure he understands my concerns, and always gives me thorough answers. He even emailed me some additional information about diets and my medication for GERD.
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Mar 24, 2019
Dr. Hilts is by far the best provider I have ever come in contact with. It is truly a pleasure and an honor to be his patient. Dr. Hilts is an absolute machine. It is clear he makes his patients a priority. I have routinely received returned emails from him at 06:00; his answers are always thorough, and he also follows up on suggestions and additional research on therapies that may help me. Outstanding.
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