The visual representation of our System Strategy is called Our Core. At the center of Our Core are the personal Commitments our employees make to advance our work for the benefit of those we serve.
Founded as a Christian ministry of healing, Baylor Scott & White Health promotes the well-being of all individuals, families and communities.
To be the trusted leader, educator and innovator in value-based care delivery, customer experience and affordability.
- We serve faithfully
- We act honestly
- We never settle
- We are in it together
Health – Provide seamless and exceptional quality care by transforming into one high-performing team
Experience – Create customers for life; driving loyalty by empowering consumers and delivering on the brand promise
Affordability – Reduce the financial burden on our customers and invest in Our Core by relentlessly driving down the total cost of care
Alignment – Ensure consistent results through a streamlined team approach and unified operating and clinical models
Growth – Create value for those we serve through the pursuit of sustainable growth initiatives