Virtual Care

Virtual care from the comfort of your home

Virtual care, also known as telehealth, gives you access to high-quality, convenient care from Baylor Scott & White providers you trust, 24 hours a day. From your smartphone, tablet or computer, MyBSWHealth allows you to schedule online doctor appointments, get virtual care via video or eVisit, send private messages to your providers and get quick answers to pressing health questions—all on your schedule.

Benefits of telehealth

Virtual care, also called telehealth or telemedicine, gives you access to a healthcare provider without having to travel to their office. You can do virtual visits at home, work, a loved one’s house or any other stationary location with Wi-Fi or a cell signal.

Virtual care is not only convenient, but it also:

  • Allows you to see a provider without having to take time off work
  • Helps you avoid childcare and elder care issues
  • May cost less than an office visit, depending on the type of virtual care you use
  • Prevents the spread of illness while sitting in a waiting room
  • Saves you travel time and expense

Virtual doctor visit

Virtual doctor visits function just like in-person office visits, except they happen via video using a camera on your smartphone, tablet or computer. A virtual doctor visit is a great option when you want a face-to-face conversation with your regular provider, a new provider or the Baylor Scott & White provider on call.

Please note that you will be asked to sign into your MyBSWHealth account or register for a new account to start your video visit.

Learn more about virtual doctor visits

24/7 Virtual urgent care

Virtual urgent care offers expert care for minor illnesses and injuries for anyone 2 years and older in Texas. Available when you need care immediately, Baylor Scott & White Virtual Urgent Care provides care 24/7 through video visits and eVisits.

Learn more about virtual urgent care


eVisits give you the option to connect with a provider using a short, five-minute questionnaire. You’ll answer questions about your symptoms, and within an hour, a provider will review the information and provide you with a treatment plan.

Please note that you will be asked to sign into your MyBSWHealth account or register for a new account to start your eVisit.

Learn more about eVisits

Messaging your provider

Using MyBSWHealth, you can send private, secure messages to your provider, who will respond within two business days. This option helps you manage your health without needing to schedule an appointment. It’s also an easy way to ask questions that don’t need an immediate response.

Learn more about messaging your provider

Sign up for MyBSWHealth

Creating an online account today allows you to use our many virtual care services, whenever you need them. For virtual care for a child younger than 18, you or the child’s legal guardian must have an account linked to the child’s account first.

You can create an account in one of three ways.

Download from app store

Text to download the app

Text "BETTER" to 88408 to download app

Message and data rates may apply.

Visit the website

Not feeling well? Check your symptoms with our online symptom checker.

Our Symptom Checker is designed to help you make better decisions about what level of medical care (if any) is needed.

Check your symptoms now