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Emergency Care

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In an emergency, we're nearby.


We have emergency care in our full-service hospitals across North and Central Texas, and we offer freestanding emergency services throughout North Texas. All of our emergency services are available 24 hours a day, seven days a week with Dallas, Fort Worth, Grapevine, Irving, McKinney and Temple offering varying levels of trauma care.

Our Dallas and Temple hospitals provide Level I trauma care through highly trained staff and an array of physician specialists to treat the most severe accidents.

Scrubbing In®

Should you go to the doctor, walk-in clinic, urgent care or ER?

Trauma centers

No one ever plans to have a trauma related event, but the fact is that trauma is the leading cause of death in people ages one to 44.

Baylor University Medical Center, part of Baylor Scott & White Health, and Baylor Scott & White Medical Center – Temple​ are our Level I trauma centers ready to receive patients who have sustained the most severe kinds of trauma that usually results from a variety of accidents.


Emergency medical services

Baylor Scott & White has the privilege to work with a variety of local emergency medical services organizations. Depending on where you live, your emergency medical services may be provided by your city or by a private company.

In Central Texas, Scott & White Emergency Medical Services (SWEMS) is the exclusive ambulance provider for the city of Temple.


Preparation is key

Steps you can take to be ready in case you or a family member is ever facing a medical emergency, including a list of potential symptoms that usually mean a trip to the ER.

  • Keep an Updated Emergency Information Form
  • Have Emergency Numbers Available
  • Know Emergency Room Locations
  • Know When to Call 911
  • Be Aware of Emergency Medical Conditions
  • Keep a First Aid Kit

Keep an Updated Emergency Information Form

  • T​​​he form should contain: full name, date of birth, height, weight, home address, telephone number, physician(s) contact information, allergies, medical condition, current medications, and at least two emergency contacts with phone numbers.​
  • Have copies readily available by the phone at home, in the car and at work.
  • Distribute to any baby sitters, teachers, relatives or anyone who provides care for a child/loved one.

Have Emergency Numbers Available

Have emergency numbers by all home phones and programmed into cell phones.

  • 911 for medical emergencies
  • Poison control center – 1.800.222.1222

Know Emergency Room Locations

Learn where the closest emergency room is from home, from work/school and if you and your family are traveling.

Know When to Call 911

  • If a heart attack or stroke is suspected, DO NOT DRIVE to the hospital. Call 911 immediately.​
  • Call 911 in the event of a seizure, trauma or if there is any doubt about the seriousness of a medical event.

Be Aware of Emergency Medical Conditions

Be aware of other medical conditions that should be seen in the emergency room immediately.

  • Trouble breathing or shortness of breath
  • Coughing up blood
  • Blue or purple color to lips, skin or nail beds
  • Chest or stomach pain or pressure
  • Severe or persistent vomiting or diarrhea
  • Sudden dizziness, weakness or change in vision
  • Change in mental status (such as loss of consciousness, confusion or trouble waking)
  • Seizures
  • Animal, snake or human bites
  • Severe pain or loss of motion or sensation anywhere in the body
  • Severe bleeding or bleeding that does not stop with direct pressure
  • Severe burns or burns of the face
  • Broken bones
  • Puncture wounds
  • Head, spinal cord or eye injuries
  • Allergic reaction such as hives; swelling of the face, lips, eyes, or tongue; fainting; or with trouble breathing, swallowing or wheezing

Keep a First Aid Kit

Keep a first aid kit for minor medical problems.

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