In an emergency, we're nearby.

We provide emergency care in the emergency rooms (ER) in our full-service hospitals across North and Central Texas, and we offer freestanding emergency services throughout North and Central Texas. All of our emergency services are available 24 hours a day, seven days a week with Dallas, Fort Worth, Grapevine, Irving, McKinney and Temple offering varying levels of trauma care.

Our Dallas and Temple hospitals provide Level I trauma care through highly trained staff and an array of physician specialists to treat the most severe accidents.

Trauma centers

No one ever plans to have a trauma related event, but the fact is that trauma is the leading cause of death in people ages one to 44.

Baylor University Medical Center, part of Baylor Scott & White Health, and Baylor Scott & White Medical Center – Temple are our Level I trauma centers ready to receive patients who have sustained the most severe kinds of trauma that usually results from a variety of accidents.

Emergency medical services

Baylor Scott & White Health has the privilege to work with a variety of local emergency medical services organizations. Depending on where you live, your emergency medical services may be provided by your city or by a private company.

In Central Texas, Scott & White Emergency Medical Services (SWEMS) is the exclusive ambulance provider for the city of Temple.

Emergency medical services

Preparation is key

Steps you can take to be ready in case you or a family member is ever facing a medical emergency, including a list of potential symptoms that usually mean a trip to the ER.

  • Keep an updated emergency information form
    • The form should contain: full name, date of birth, height, weight, home address, telephone number, physician(s) contact information, allergies, medical condition, current medications and at least two emergency contacts with phone numbers.
    • Have copies readily available by the phone at home, in the car and at work.
    • Distribute to any baby sitters, teachers, relatives or anyone who provides care for a child/loved one.
  • Have emergency numbers available

    Have emergency numbers by all home phones and programmed into cell phones.

    • 911 for medical emergencies
    • Poison Control Center—1.800.222.1222
  • Know emergency room locations

    Learn where the closest emergency room (ER) is from home, from work/school and if you and your family are traveling.

  • Know when to call 911
    • If a heart attack or stroke is suspected, DO NOT DRIVE to the hospital. Call 911 immediately.
    • Call 911 in the event of a seizure, trauma or if there is any doubt about the seriousness of a medical event.
  • Be aware of emergency medical conditions

    Be aware of other medical conditions that should be seen in the emergency room (ER) immediately.

    • Trouble breathing or shortness of breath
    • Coughing up blood
    • Blue or purple color to lips, skin or nail beds
    • Chest or stomach pain or pressure
    • Severe or persistent vomiting or diarrhea
    • Sudden dizziness, weakness or change in vision
    • Change in mental status (such as loss of consciousness, confusion or trouble waking)
    • Seizures
    • Animal, snake or human bites
    • Severe pain or loss of motion or sensation anywhere in the body
    • Severe bleeding or bleeding that does not stop with direct pressure
    • Severe burns or burns of the face
    • Broken bones
    • Puncture wounds
    • Head, spinal cord or eye injuries
    • Allergic reaction such as hives; swelling of the face, lips, eyes, or tongue; fainting; or with trouble breathing, swallowing or wheezing
  • Keep a first-aid kit

    Keep a first-aid kit for minor medical problems.