We want to hear from you

If you have comments, questions, concerns or just want more information about Baylor Scott & White Health programs and services, you can contact us via the options below.

Ways to contact us

Contact patient relations

Our patients are our top priority. We welcome your feedback at all times, both the positive and the negative.

We will make every effort to address and resolve your concerns in a timely manner during your time at Baylor Scott & White Health.

If your concerns have not been resolved by staff or leadership for the area involved, please contact Patient Relations via phone at 1.866.218.6919.

Patient Relations serves as an advocate for our patients and a liaison for staff to address your concerns and facilitate a resolution. You may also contact us via our online form.

Complete online form