Mark Stanley Higgins, MD

Patients appreciate

Dr. Mark Higgins receives overwhelmingly positive feedback from patients who consistently praise his exceptional listening skills and patient-centered approach. Patients repeatedly emphasize that he takes time during appointments, never rushes them, and genuinely listens to their concerns. His professional demeanor combined with a caring, compassionate attitude creates an environment where patients feel comfortable, valued, and not judged. Many patients highlight his thoroughness in reviewing charts, explaining diagnoses and treatment options in understandable terms, and coordinating comprehensive care. His ability to remember patients despite seeing them infrequently is frequently noted as remarkable. The longevity of patient relationships stands out prominently, with numerous patients reporting 20-30+ years with Dr. Higgins, demonstrating exceptional trust and satisfaction. Patients also appreciate his knowledge, efficiency, follow-through between visits, and his holistic approach that considers diet, exercise, and the whole person rather than isolated issues.

Patients also share

While the vast majority of reviews are highly positive, a small number of patients expressed concerns about feeling unheard or rushed. A few patients felt Dr. Higgins appeared too busy, didn't listen adequately to their concerns, or made them feel their time was being wasted. One patient reported feeling judged and embarrassed during a discussion about sexual health, perceiving implications about STDs that felt offensive, and noted a lack of follow-up when tests came back negative. Another patient mentioned discomfort when Dr. Higgins was coughing repeatedly during an appointment without wearing a mask, though acknowledged he attributed it to allergies. A couple of patients left appointments without clear understanding of their condition or next steps for treatment and prevention, suggesting occasional gaps in communication or explanation of care plans.