Locations of Shibu Oommen, MD

Baylor Scott & White Digestive Diseases Group at The Star
3800 Gaylord Pkwy Ste 910, Frisco, TX, 75034- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm

Baylor Scott & White Ambulatory Endoscopy Center
4708 Alliance Blvd Pavilion I, Ste 210, Plano, TX, 75093- Monday:7:00 am-3:00 pm
- Tuesday:7:00 am-3:00 pm
- Wednesday:7:00 am-3:00 pm
- Thursday:7:00 am-3:00 pm
- Friday:7:00 am-3:00 pm

Baylor Scott & White Digestive Diseases Group - Plano
4708 Alliance Blvd Pavilion I, Ste 200, Plano, TX, 75093- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
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Dr. Oommen is board certified in Gastroenterology. He specializes in the diagnosis and treatment of diseases of the digestive tract with special interest in colorectal cancer screening, therapeutic endoscopy and ... GERD. Dr. Oommen is married to Julie Jacob, M.D., a Developmental and Behavioral pediatrician practicing in Frisco, Texas. They have two daughters who keep them busy with dance and basketball. In his free time, Dr. Oommen enjoys traveling, exercising, following sports and politics, and, of course, spending time with his family. View More |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
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| Medical School: SUNY: Syracuse (1999) |
| Medical School: Upstate Medical University at Syracuse (1999) |
| Internship: Internal Medicine, Stony Brook University Hospital (2000) |
| Internship: Internal Medicine, SUNY - Stony Brook Health Sciences Center (2000) |
| Residency: Internal Medicine, Stony Brook University Hospital (2003) |
| Residency: Internal Medicine, SUNY - Stony Brook Health Sciences Center (2003) |
| Medical School: SUNY - Stony Brook Health Sciences Center (2003) |
| Fellowship: Gastroenterology, Stony Brook University Hospital (2006) |
| Fellowship: Gastroenterology, SUNY - Stony Brook Health Sciences Center (2006) |
| Certifications | ||
|---|---|---|
| Gastroenterology- American Board of Internal Med/Gastroenterology | Internal Medicine- American Board of Internal Medicine | Gastroenterology- American Board of Internal Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor Scott & White The Heart Hospital - Denton |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Baylor Scott & White Health Plan - (26)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Extended PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Preferred HMO - Individual MarketplaceBaylor Scott & White Health Plan-BSW Preferred HMO Network - GroupBaylor Scott & White Health Plan-BSW Preferred PPO NetworkBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier PPOBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSW Solutions PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHPBaylor Scott & White Health Plan-Covenant Preferred HMOBaylor Scott & White Health Plan-EPO Network-Individual/FamilyBaylor Scott & White Health Plan-ERS BSW Preferred HMO NetworkBaylor Scott & White Health Plan-Hendrick Health Employee PlanBaylor Scott & White Health Plan-HMO Network-GroupBaylor Scott & White Health Plan-HMO Network-Individual/FamilyBaylor Scott & White Health Plan-McLane Group NetworkBaylor Scott & White Health Plan-PPO Network-GroupBaylor Scott & White Health Plan-Pyco Industries Employee Plan
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Blue Cross Blue Shield - (26)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-MA Oncor/NRG Futr Hold Retire PPOBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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Catalyst Health Group - (1)Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
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Centivo Network - (1)Centivo Network-Centivo Network - Baylor Scott & White Premier
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Cigna - (11)Cigna-BSW Extended PPOCigna-Choice FundCigna-Cigna Preferred Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (PPO)Cigna-Cigna TotalCare (HMO D-SNP)Cigna-Cigna True Choice Medicare (PPO)Cigna-HMO Open AccessCigna-LocalPlusCigna-LocalPlus In-NetworkCigna-Open Access PlusCigna-Open Access Plus In-Network
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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EHN - (1)EHN-Employers Health Network
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HealthSmart - (2)HealthSmart-Accel NetworkHealthSmart-Preferred Network
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Humana - (11)Humana-ChoiceCareHumana-Humana Gold Choice (PFFS)Humana-Humana Gold Plus (HMO)Humana-Humana Gold Plus SNP-DE (HMO D-SNP)Humana-Humana Honor (PPO)Humana-Humana PreferredHumana-Humana USAA Honor with Rx (PPO)Humana-HumanaChoice (PPO)Humana-HumanaChoice (Regional PPO)Humana-National POSHumana-PPO
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Imagine Health - (1)Imagine Health-Imagine Health Network
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Medicaid - (2)Medicaid-Superior HealthPlanMedicaid-Traditional Medicaid
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Medicare - (1)Medicare-Traditional Medicare
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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PHCS Network - (1)PHCS Network-PHCS Primary PPO
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Prism Electric - (1)Prism Electric-BSW Premier - Prism
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Superior Health Plan - (17)Superior Health Plan-Ambetter Core EPO - BronzeSuperior Health Plan-Ambetter Core EPO - GoldSuperior Health Plan-Ambetter Core EPO - SilverSuperior Health Plan-Superior STAR+PLUS (MMP)Superior Health Plan-Wellcare Assist (HMO)Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)Superior Health Plan-Wellcare by Allwell Dual Access Harmony (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)Superior Health Plan-Wellcare Dual Access (HMO D-SNP)Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)Superior Health Plan-Wellcare Giveback (HMO)Superior Health Plan-Wellcare No Premium Open (PPO)Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
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TriWest HealthCare - (1)TriWest HealthCare-VA-PCCC
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United HealthCare - (28)United HealthCare-All SaversUnited HealthCare-CharterUnited HealthCare-Charter BalancedUnited HealthCare-Charter PlusUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)United HealthCare-Erickson Advantage Freedom (HMO-POS)United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)United HealthCare-Erickson Advantage Signature with Drugs (HMO-POSUnited HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-SurestUnited HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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WellMed - (15)WellMed-AARP Medicare Advantage (HMO-POS)WellMed-AARP Medicare Advantage (HMO)WellMed-AARP Medicare Advantage Choice (PPO)WellMed-AARP Medicare Advantage Patriot (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)WellMed-AARP Medicare Advantage Walgreens (PPO)WellMed-UnitedHealthcare Dual Complete (HMO DSNP)WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)WellMed-UnitedHealthcare Group Medicare Advantage (HMO)WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (368)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 5.0 | Time Care Provider spent with Patient | |
| 4.9 | Wait Time at Clinic | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Provider showed concern | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (227)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Shibu Oommen receives overwhelmingly positive feedback from patients who consistently praise his exceptional bedside manner and communication skills. Patients repeatedly describe him as caring, kind, compassionate, and genuinely interested in their wellbeing. He is highly commended for taking time with patients without rushing appointments, listening attentively to concerns, and explaining medical information clearly in understandable terms. His thoroughness stands out, with many noting he reviews patient records before appointments and demonstrates comprehensive knowledge of their medical history. Patients appreciate his collaborative approach to treatment planning, making them feel included in decisions about their care. His professionalism combined with a warm, personable demeanor creates a comfortable environment where patients feel valued as individuals. Multiple long-term patients spanning 14-20 years express deep trust in his judgment, with several crediting him with saving their lives. His office staff also receives consistent praise for their professionalism and friendliness.
Patients also share
The reviews reveal virtually no significant criticisms or areas for improvement. A small number of reviews with ratings slightly below 5.0 stars (ranging from 4.5 to 4.93) do not specify particular concerns or negative experiences. One patient mentioned being unable to comment on results yet as the visit was recent, but this reflects timing rather than dissatisfaction. The absence of constructive criticism or complaints about wait times, accessibility, follow-up, or any aspect of care delivery is notable across this extensive collection of reviews.