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Melissa de Los Santos, MSN, ACNP-BC

Hospital Medicine, Clinical Cardiac Electrophysiology

Accepts New Patients
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About Melissa de Los Santos, MSN, ACNP-BC

Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenGeriatrics, Adults
Hospital Affiliations
  • Baylor Scott & White Medical Center - Grapevine
  • Baylor Scott & White The Heart Hospital - Denton
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Aetna - Choice POS II
Aetna - Elect Choice
Aetna - Health Network Only
Aetna - Health Network Option
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Aetna - Open Choice PPO
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Aetna - US Access
Accepts New Patients
Baylor Scott & White Health Plan - BSW Solutions PPO
Accepts New Patients
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Blue Cross Blue Shield - Blue Premier
Blue Cross Blue Shield - Blue Premier Open Access HMO
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Blue Cross Blue Shield - Medicare Advantage
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Blue Cross Blue Shield - STAR Kids
Blue Cross Blue Shield - Traditional
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Cigna - EPO
Cigna - Flexcare
Cigna - Great West Open Access PPO-Open Access
Accepts New Patients
Cigna - Great West POS
Accepts New Patients
Cigna - Great West PPO
Accepts New Patients
Cigna - HMO
Cigna - HMO Open Access
Cigna - HMO/POS
Cigna - LocalPlus
Cigna - Network
Cigna - Network Open Access
Cigna - Network POS
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Cigna - POS Open Access
Cigna - PPO
Accepts New Patients
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
DFW ConnectedCare - American Airlines Employee Benefit Plan
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
Accepts New Patients
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care EPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care GEPO
Accepts New Patients
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Humana - ChoiceCare
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans
Accepts New Patients
Humana - National POS
Imagine Health - EPN
Accepts New Patients
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Accepts New Patients
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Medicare - Traditional Medicare
Accepts New Patients
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
Accepts New Patients
PHCS Network - Private Health Care SYstem PPO
Accepts New Patients
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Health Plan - Ambetter Balance Care - Silver
Accepts New Patients
Superior Health Plan - Ambetter Essential Care - Bronze
Accepts New Patients
Superior Health Plan - Ambetter Secure Care - Gold
Accepts New Patients
Superior Health Plan - CHIP
Superior Health Plan - CHIP Perinate
Superior Health Plan - Foster Care
Superior Health Plan - Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
Accepts New Patients
Superior Health Plan - Medicare/Medicaid Plan
Accepts New Patients
Superior Health Plan - STAR
Superior Health Plan - STAR+PLUS
Accepts New Patients
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Superior - CHIP
Superior - CHIP Perinate
Superior - Foster Care
Superior - Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
Accepts New Patients
Superior - Medicare/Medicaid Plan
Accepts New Patients
Superior - STAR
Superior - STAR+PLUS
Accepts New Patients
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Tricare - Tricare Prime
Tricare - Tricare Select
TriWest HealthCare - VA-PCCC
TriWest - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
UnitedHealth - Group Medicare Advantage
UnitedHealth - Medicare Complete
UnitedHealth - Medicare Gold
UnitedHealth - Medicare Silver
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Education: University of Texas at Arlington (2010)
Certifications
  • Acute Care Nurse Practitioner - American Nurses Credentialing Center

Reviews (211) for Melissa de Los Santos, MSN, ACNP-BC

Overall: 4.8*
Care Provider showed Concern for Questions/Worries
Rate Care Provider
Wait Time at Clinic
Friendliness / Courtesy of Care Provider
Time Care Provider spent with Patient
Care Provider Efforts to Include in Decisions

Patient Comments**

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Jul 10, 2023
Well
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Jul 7, 2023
Very knowledgeable, personable and professional.
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Jul 4, 2023
Listened and answered questions without appearing in a hurry
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Jun 28, 2023
Very caring Made me feel good
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Jun 10, 2023
Seems concerned on what is going on with patients. Knows what questions to ask to get to bottom of issue bothering patients
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Jun 9, 2023
Great professional with ability to convey understandable answers to my questions
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Jun 3, 2023
Fabulous, empathetic, skilled!
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Jun 3, 2023
Ms. Santos is very professional, knowledgeable, understanding and extremely compassionate in what she does. Baylor Scott and White (as well as Arrhythmia Management) are very fortunate and blessed to have Ms. Santos on your staff.
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Jun 2, 2023
Melissa was great! Very personable, knowledgeable and very responsive to any questions.
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Jun 1, 2023
Great staff, very friendly and knowledgeable
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Jun 1, 2023
Melissa was very friendly. She took time to explain the procedure recommended for my Afib issues.
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May 31, 2023
She is always very professional but also very loving and concerned for my Mom's health.
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May 30, 2023
Melissa was professional - informative - competent and caring!
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May 30, 2023
On time. Explained everything. Listened to questions. Pleasant. Efficient. Knowledgeable.
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May 24, 2023
Melissa is honest, upbeat and knowledgeable. She answers all my questions completely and doesn't rush me at all.
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May 24, 2023
Knowledgeable, thoughtful, compassionate and explains issues in detail
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May 24, 2023
Very thiorough
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May 22, 2023
Listened to my concerns. Answered all my questions in a clear and concise manner.
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May 21, 2023
I have already sent a couple of patients to you!Melissa truly takes time and listens and cares about my personal health and care.
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May 20, 2023
Outstanding in informing me about results of my procedure answering all my questions & solving my medication issue.
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May 18, 2023
She is an excellent health care professional.
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May 18, 2023
Excellent and professional.
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May 18, 2023
Excellent care. Feel like they care about making me feel better.
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May 17, 2023
Everyone is always friendly and take time to answer all my questions.
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May 16, 2023
Good listener and knowledgeable.
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May 15, 2023
Melissa was very caring and willing to spend the time needed to explain any questions we had.
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May 12, 2023
Dr. De la Santos was very caring and aware of my situation
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May 11, 2023
Ms. De Los Santos was very helpful with our discussion regarding my care. She answered all of my questions and was proactive in her treatment plan.
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May 11, 2023
Always enjoy my visits with Melissa. She takes her time to review and discuss the results of any tests and to address any concerns.
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May 9, 2023
Mellisa is fabulous. She listens, answers question, discusses the diagnosis and makes a decision. I highly value her as part of my medical team.
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May 4, 2023
Melissa is very thorough, warm and listens well. I trust her.
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May 4, 2023
I felt confident in what she had to say and advise. Answered all questions thoroughly.
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May 2, 2023
Very attentive, answered all my questions, explained everything that was ahead in my treatment. Excellent provider
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May 2, 2023
Experience, and explains what her knowledge of the care that she believes is necessary for me.
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May 1, 2023
Very professional, very caring and understanding and an expert in her field!!
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Apr 29, 2023
Very encouraging
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Apr 29, 2023
Ms De Los Santos (SP) is a very thorough medical professional with an excellent personality. Thus it was a pleasure working with her and getting her advice despite the nature of the medical protocol.
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Apr 26, 2023
Excellent care. Personable and very knowledgeable. I trust that I am am in great care.
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Apr 25, 2023
Professional and helpful
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Apr 24, 2023
Professional and friendly...answered all my questions...loved her
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Apr 23, 2023
Always on time and very professional
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Apr 21, 2023
Always thorough and spends time with you. Gives plenty of time for questions
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Apr 21, 2023
Always professional and friendly. Listens
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Apr 21, 2023
Excellent care and attention
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Apr 20, 2023
Knowledgeable, Concerned, Great interpersonal skills, Intuitive, excellent communication skills!
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Apr 20, 2023
She is very understanding and personable. Makes the patient feel comfortable and respected.
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Apr 18, 2023
Kind & professional. Listened intently. Answered all questions clearly.
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Apr 16, 2023
Very friendly. Open to listening to my concerns and ideas on my own healthcare
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Apr 15, 2023
Kind, knowledgeable, answered questions
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Apr 11, 2023
Melissa is AWESOME!
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Apr 11, 2023
Caring, knowledgeable always putting the patients first.
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Apr 11, 2023
They were very clear and direct
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Apr 8, 2023
My follow up visit was thorough and had good discussion with Melissa. She invites questions and allowed time to review my progress.
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Apr 8, 2023
When I have a problem they help me as soon as possible.
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Apr 7, 2023
Very professional, pleasant, and thorough.
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Apr 5, 2023
Very thorough
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