Biography

Ages Seen
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English

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Patient Ratings (238)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.8
Provider showed concern
4.8
Provider included you in decisions
4.7
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.9
Friendliness/Courtesy of Care Provider
4.8
Rate Care Provider

Patient Comments (143)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Preeti Rao receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills, compassion, and thoroughness. Patients repeatedly describe her as caring, kind, and professional, with many noting that she makes them feel valued as individuals rather than just another patient. Her ability to take time during appointments without rushing, explain complex medical information in understandable terms, and demonstrate genuine concern for patient well-being are among her most celebrated qualities. Multiple reviewers highlight her diagnostic abilities, with several patients expressing gratitude that she finally identified health issues after other physicians were unable to help. Her excellent bedside manner, knowledge, and willingness to order appropriate tests and follow through on treatment plans are frequently mentioned as standout strengths.

Patients also share

The reviews contain very few criticisms or areas for improvement. The most notable concern mentioned by multiple patients is sadness about Dr. Rao leaving Scott & White, with several reviewers expressing disappointment that they would no longer be able to see her as their provider. This departure appears to be the only significant negative aspect mentioned across the reviews, though it reflects more on the organizational change rather than any deficiency in her care. No substantive complaints about her clinical skills, communication, or patient care approach were identified in the feedback.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

5.0 Aug 24, 2025 I was doouble-vision blinded but now I see because Dr. Rao helped me.
5.0 Aug 21, 2025 She was professional, knowledgeable, and reassuring!
5.0 Aug 16, 2025 Knowledgeable & experienced. Sad to see her leave as she's very kind & patient
5.0 Aug 5, 2025 Dr. Tal Preeti was very professional, knowledgeable, friendly ,loving ,compassionate and very caring!!!!! Her compassion was felt in our heart!Thanks to her for ordering test ,now we know what's wrong with me after so many doctor's visits. She is a asset to this hospital! It was a pleasure to meet her.
5.0 Jul 29, 2025 Dr. Rao deserves a perfect score, this was hands down one of the most efficient medical appointments I've ever experienced. She was incredibly caring,knowledgeable, and professional throughout. Iwaa genuinely disappointed to learn she would be leaving Scott & White. I would highly recommend Dr Rao to anyone seeking care in her specialty. She has gone above and beyond to ensure that my follow-up.with her PA will ne just as thoughtful and well-informed.
4.8 Jul 21, 2025 Dr Rao, took the time to understand what is going on in my body.
5.0 Jul 18, 2025 On time, affable, thorough
5.0 Jul 12, 2025 Excellent physician, and a caring person.
5.0 Jul 2, 2025 She's amazing
5.0 Jun 28, 2025 She was very informative and through.
5.0 Jun 27, 2025 Dr Rao was very caring and compassionate. Im so sad she is leaving as this was my first visit with her. I felt a connection right away.
5.0 Jun 19, 2025 Dr. Rosa is compassionate and knowledgeable. She takes the time to listen and has practical suggestions.