Locations of Punnam Stephan, FNP

Baylor Scott & White Primary Care - North Rowlett
7501 Lakeview Pkwy Ste 220, Rowlett, TX, 75088- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2013) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
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Patient Ratings (326)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (159)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Stephan Punnam, FNP for her exceptional listening skills and the time she takes with each patient. Reviewers frequently describe her as professional, knowledgeable, and thorough, with many noting that she never rushes appointments and addresses all concerns comprehensively. Her compassionate and caring demeanor stands out across reviews, with patients highlighting her genuine interest in their health and well-being. Many appreciate her ability to make them feel comfortable and safe, describing her as kind, patient, and personable. Her communication skills receive high marks, with patients noting she explains medical information clearly and in detail. The supportive and friendly office staff also receive positive mentions from multiple reviewers.
Patients also share
One review from December 2025 expressed significant concern about lack of follow-up on tests that were completed. Additionally, one review from January 2025 described their visit as "a waste of time," though no specific details were provided. One patient noted that both they and the provider forgot to discuss certain concerns and vaccines during the appointment, though acknowledged the provider continued to work on their behalf afterward.