Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Hindi |
| Spanish |
| Education |
|---|
| Education: University of Texas at Arlington (2013) |
| Medical School: University of Texas at Arlington (2013) |
| Certifications | ||
|---|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
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Patient Ratings (298)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (148)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Punnam Stephan, FNP, is consistently praised by patients for her attentive, patient-centered approach to care. The most frequently highlighted strength is her ability to truly listen to patients' concerns without rushing them, taking the time to thoroughly address each issue. Reviewers frequently describe her as knowledgeable, professional, and genuinely caring about her patients' health and well-being. Many patients appreciate that she explains things clearly and in detail, reviews medical history carefully, and follows through with actionable care plans. Her warm, personable demeanor is also widely noted, with patients describing her as kind, compassionate, and easy to talk to. Several reviewers specifically mentioned feeling comfortable, safe, and respected during their visits, and one patient highlighted that she accommodates Spanish-speaking patients, which was a valued bonus.
Patients also share
Critical feedback is minimal given the large volume of reviews. One reviewer noted a lack of follow-up on completed tests, and one described their visit as "a waste of time" without further detail. In one instance, a patient noted that both they and Punnam forgot to discuss a specific concern during the appointment, though the patient acknowledged shared responsibility for the oversight.