Biography
| Language(s) Spoken |
|---|
| English |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Buda |
| Baylor Scott & White Medical Center - Austin |
| Baylor Scott & White Medical Center - Round Rock |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (11)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (92)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (58)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Khyati Delada, PA consistently receives exceptional praise for her listening skills and patient-centered approach. Patients repeatedly emphasize that she truly listens to their concerns, validates their experiences, and takes time to understand their individual situations. Her communication skills are highly valued, with numerous reviews highlighting her ability to explain complex medical information in ways that are easy to understand, including using diagrams when helpful. Patients describe her as professional, knowledgeable, friendly, and compassionate, with many noting her empathetic and caring demeanor. Her thoroughness in reviewing patient histories, answering questions comprehensively, and addressing all concerns without rushing is frequently mentioned. Several patients specifically appreciate her willingness to provide medication education, explore root causes of issues, and offer multiple treatment options.
Patients also share
One patient raised a concern about a neurology appointment involving their mother with cognitive decline. The reviewer felt that PA Delada did not administer an expected verbal memory test and that she spoke directly to the patient about topics the patient could no longer comprehend, which caused confusion and potential agitation. The reviewer suggested that in cases involving patients with dementia, it would be more appropriate to have conversations directed to the caregiver privately through the messaging system rather than in front of the patient.