Locations of Cynthia Kay La Neave, FNP

Baylor Scott & White Urgent Care - Waxahachie
1005 Legacy Ranch Rd Ste 100, Waxahachie, TX, 75165- Monday:8:00 am-8:00 pm
- Tuesday:8:00 am-8:00 pm
- Wednesday:8:00 am-8:00 pm
- Thursday:8:00 am-8:00 pm
- Friday:8:00 am-8:00 pm
- Saturday:8:00 am-8:00 pm
- Sunday:12:00 pm-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2019) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
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Patient Ratings (928)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.4 | Wait Time at Clinic | |
| 4.8 | Provider showed concern | |
| 4.7 | Provider included you in decisions | |
| 4.7 | Rate Care Provider |
Patient Comments (432)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Cynthia La Neave, FNP, receives overwhelmingly positive feedback from patients who consistently praise her excellent listening skills, compassionate bedside manner, and thorough approach to care. Patients frequently describe her as professional, kind, friendly, and knowledgeable, noting that she takes time to explain diagnoses and treatment plans clearly without making them feel rushed. Many reviews highlight her ability to make patients feel comfortable and at ease, with several mentioning she includes them in treatment decisions and ensures all questions are answered. Her warmth, attentiveness, and genuine concern for patient wellbeing are repeatedly emphasized, with numerous patients stating they would specifically request to see her again or recommend her to family and friends.
Patients also share
While the vast majority of reviews are highly positive, a small number of patients identified areas for improvement. A few reviews mentioned that Cynthia could improve her friendliness or bedside manner, with one patient noting she seemed "not very personal" and another stating she lacked compassion and appeared "mad to be there." One patient reported difficulty understanding her when she wore a mask, requesting she speak more clearly. There were isolated instances of administrative issues, including one patient who mentioned a promised topical medication was not ordered and another who noted having to call as a reminder for prescriptions to be forwarded to the pharmacy. A couple of reviews also mentioned long wait times, though these comments typically acknowledged the provider herself was excellent once seen.