Locations of Cynthia Kay La Neave, FNP

Baylor Scott & White Urgent Care - Waxahachie
1005 Legacy Ranch Rd Ste 100, Waxahachie, TX, 75165- Monday:8:00 am-8:00 pm
- Tuesday:8:00 am-8:00 pm
- Wednesday:8:00 am-8:00 pm
- Thursday:8:00 am-8:00 pm
- Friday:8:00 am-8:00 pm
- Saturday:8:00 am-8:00 pm
- Sunday:12:00 pm-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2019) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
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Patient Ratings (901)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.4 | Wait Time at Clinic | |
| 4.8 | Provider showed concern | |
| 4.7 | Provider included you in decisions | |
| 4.7 | Rate Care Provider |
Patient Comments (414)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Cynthia La Neave, FNP consistently receives exceptional praise for her compassionate, patient-centered approach to care. Patients repeatedly highlight her excellent listening skills, noting that she takes time to understand their concerns without rushing them. Her thorough and detailed explanations help patients fully comprehend their diagnoses and treatment options, with many commenting that she explains medical information in clear, understandable terms. Reviewers frequently describe her as kind, caring, professional, and knowledgeable, with outstanding bedside manner that puts patients at ease. Many patients appreciate that she asks relevant questions, addresses all their concerns, and follows up appropriately. Her warm, friendly demeanor and genuine compassion make patients feel valued and heard, with several stating they would choose her as their primary care provider if possible.
Patients also share
While the overwhelming majority of reviews are highly positive, a small number of patients identified areas for improvement. A few reviewers noted that Cynthia could be more friendly or personable, with one describing her as "not very personal" and another mentioning she lacked warmth despite being knowledgeable. Two patients specifically commented on her lack of compassion or friendliness during their visits. Some reviews mentioned operational issues rather than provider-specific concerns, including long wait times in the exam room before the provider arrived, delays in prescription forwarding to pharmacies, and one patient feeling the provider prioritized computer documentation over patient conversation. One reviewer suggested she was difficult to understand while wearing a mask and appeared unhappy to be at work.