Locations of Cynthia Kay La Neave, FNP

Baylor Scott & White Urgent Care - Waxahachie
1005 Legacy Ranch Rd Ste 100, Waxahachie, TX, 75165- Monday:8:00 am-8:00 pm
- Tuesday:8:00 am-8:00 pm
- Wednesday:8:00 am-8:00 pm
- Thursday:8:00 am-8:00 pm
- Friday:8:00 am-8:00 pm
- Saturday:8:00 am-8:00 pm
- Sunday:12:00 pm-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2019) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
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Patient Ratings (895)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.4 | Wait Time at Clinic | |
| 4.8 | Provider showed concern | |
| 4.7 | Provider included you in decisions | |
| 4.7 | Rate Care Provider |
Patient Comments (398)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Cynthia La Neave, FNP consistently receives exceptional praise for her listening skills and compassionate, patient-centered approach. Patients repeatedly emphasize that she takes time to listen intently to their concerns without rushing them, making them feel heard and valued. Her warm, friendly demeanor and excellent bedside manner create a comfortable environment where patients feel at ease discussing their health issues. Reviewers frequently highlight her thoroughness in examinations, her ability to explain diagnoses and treatment plans clearly in understandable terms, and her professionalism combined with genuine caring. Many patients specifically note her intelligence, knowledge, and competence in accurately diagnosing conditions and prescribing effective treatments. Her efficiency in addressing urgent needs, including facilitating timely referrals and follow-up care, is also commonly praised.
Patients also share
While the overwhelming majority of reviews are highly positive, a small number of patients identified areas for improvement. A few reviewers mentioned that Cynthia could occasionally come across as unfriendly or lacking warmth, with one patient noting she seemed "not very friendly" and another describing her as having "ZERO compassion" and appearing "mad to be there." Some patients felt she could improve her bedside manner or friendliness to better establish rapport. A couple of reviews mentioned concerns about wait times before seeing her, though this appears to be a scheduling issue rather than related to her direct care. One patient noted she completed computer work before discussing test results, suggesting a preference for more patient-focused interaction before documentation. Another mentioned difficulty understanding her when she wore a mask, requesting clearer speech.