Katherine Hutka Fiala, MD
Dermatology
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 5/12
- 9:15 AM
- 9:30 AM
Mon, 5/18
- 8:15 AM
- 8:30 AM
- 8:45 AM
Locations of Katherine Hutka Fiala, MD
Baylor Scott & White Specialty Care Center Dermatology Clinic - Temple
2401 S 31st St Bldg 27, Temple, TX, 76508- Monday:7:00 am-5:00 pm
- Tuesday:7:00 am-5:00 pm
- Wednesday:7:00 am-5:00 pm
- Thursday:7:00 am-5:00 pm
- Friday:7:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: MD, Texas A&M University College of Medicine (2003) |
| Internship: Family Medicine, Brazos Valley Medical Center (Texas) (2004) |
| Residency: Dermatology, Texas Tech University School of Medicine (2007) |
| Certifications |
|---|
| Dermatology- American Board of Dermatology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
| Baylor Scott & White Continuing Care Hospital - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (5)Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHPBaylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Patient Ratings (782)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (340)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Katherine Fiala receives overwhelmingly positive feedback from patients who consistently praise her professionalism, thoroughness, and compassionate bedside manner. Patients frequently describe her as knowledgeable, caring, and an excellent listener who takes time to address concerns and answer questions fully. Many reviewers emphasize that she never rushes appointments, conducts comprehensive examinations, and explains procedures and findings in clear, understandable terms. Her ability to make patients feel comfortable during sensitive examinations is repeatedly highlighted, as is her skill in detecting and treating skin cancers. Long-term patients express deep loyalty, with many stating they have been seeing her for years and would not consider another dermatologist. The positive sentiment extends to her residents and team members, who are described as professional, kind, and well-trained under her mentorship.
Patients also share
While the vast majority of reviews are highly positive, a few areas for improvement emerge. One patient raised concerns about an intern named "Dr. Don" who requested to take pictures with a personal camera, which made the patient uncomfortable in retrospect, particularly since Dr. Fiala had not previously found such documentation necessary. This same patient noted they were not given the option to decline having an intern present and found the intern appeared nervous and lacking confidence. Another patient mentioned that after a resident identified areas on their face needing treatment, these were forgotten once Dr. Fiala recommended a different procedure on the arm, leaving the patient uncertain about follow-up care. One review expressed concern about a visible scar following a Mohs procedure performed by a student, though the patient acknowledged the cancer was successfully removed and appreciated Dr. Fiala's suggestions for improvement. A few reviews also mention occasional issues with front office staff, though these do not reflect on Dr. Fiala directly.