Katherine Hutka Fiala, MD
Dermatology
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Thu, 1/29
- 9:45 AM
Tue, 6/09
- 8:15 AM
- 8:45 AM
Wed, 6/10
- 8:30 AM
- 8:45 AM
Locations of Katherine Hutka Fiala, MD
Baylor Scott & White Specialty Care Center Dermatology Clinic - Temple
2401 S 31st St Bldg 27, Temple, TX, 76508- Monday:7:00 am-5:00 pm
- Tuesday:7:00 am-5:00 pm
- Wednesday:7:00 am-5:00 pm
- Thursday:7:00 am-5:00 pm
- Friday:7:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: MD, Texas A&M University College of Medicine (2003) |
| Internship: Family Medicine, Brazos Valley Medical Center (Texas) (2004) |
| Residency: Dermatology, Texas Tech University School of Medicine (2007) |
| Certifications |
|---|
| Dermatology- American Board of Dermatology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
| Baylor Scott & White Continuing Care Hospital - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (5)Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHPBaylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Patient Ratings (781)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (349)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Katherine Fiala receives overwhelmingly positive feedback from patients who consistently praise her clinical expertise, thoroughness, and compassionate bedside manner. Patients frequently describe her as knowledgeable, professional, and skilled at diagnosing and treating dermatological conditions, particularly in identifying and removing skin cancers. Her listening skills are repeatedly highlighted, with patients appreciating that she takes time to address all their concerns without rushing them, answers questions fully, and explains procedures and findings in clear, understandable terms. Many reviewers emphasize her caring, kind, and compassionate nature, noting that she makes them feel comfortable during examinations and genuinely cares about their wellbeing. Long-term patients express deep loyalty, with several stating they have been seeing her for over 10 years and would not consider another dermatologist. Her residents and medical team also receive praise for being professional, thorough, and well-trained under her supervision.
Patients also share
While the vast majority of reviews are highly positive, a few areas for improvement emerge from patient feedback. One patient expressed discomfort with a resident's request to take photos with a personal camera and felt the intern seemed nervous and not confident, suggesting more clarity about trainee involvement and better preparation of residents could enhance patient comfort. Another patient noted that after a resident identified areas needing treatment on their face, these were forgotten once Dr. Fiala directed attention to another concern, indicating the need for better tracking of all identified issues during appointments. One review mentioned dissatisfaction with scarring from a Mohs procedure performed by a student under supervision, though the patient acknowledged the cancer removal was successful and appreciated Dr. Fiala's suggestions for scar improvement. A couple of reviews also mentioned concerns about front office staff, though these were separate from feedback about Dr. Fiala herself.