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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 2/10
- 1:45 PM
Wed, 2/11
- 2:15 PM
Thu, 2/12
- 10:45 AM
Locations of Ana Maria Hoyos, FNP
Baylor Scott & White Medical & Surgical Clinic - Irving (Primary Care II)
2021 N MacArthur Blvd Ste 350, Irving, TX, 75061- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2011) |
| Certifications |
|---|
| Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (328)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (180)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Ana Maria Hoyos, FNP, receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and genuine care for their wellbeing. Patients repeatedly describe her as patient, kind, empathetic, and attentive, noting that she takes time to thoroughly answer questions and explain medical recommendations without rushing. Her intelligence and clinical expertise are frequently highlighted, with multiple patients calling her "the smartest" provider they've ever had and praising her ability to quickly diagnose issues and develop effective treatment plans. Many patients appreciate that she treats them as individuals rather than numbers, remembers their cases between visits, and shows authentic concern for their health. Her bilingual abilities in English and Spanish are valued by patients, and several note her willingness to work within their budget constraints for medications and supplies. Long-term patients express deep loyalty, with some following her for over a decade and stating they would continue seeing her wherever she practices.
Patients also share
The reviews contain very few criticisms or areas for improvement. One patient mentioned wishing her practice was still located on Hardwood, suggesting a preference for a previous office location. Beyond this single comment about location, patients did not identify meaningful opportunities for improvement in Ana Maria Hoyos's care, communication, or clinical approach.