MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 3/31
- 3:00 PM
Tue, 4/07
- 3:45 PM
Wed, 4/08
- 2:30 PM
- 3:45 PM
Locations of Ana Maria Hoyos, FNP
Baylor Scott & White Medical & Surgical Clinic - Irving (Primary Care II)
2021 N MacArthur Blvd Ste 350, Irving, TX, 75061- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2011) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Nurses Credentialing Center | Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
Let’s tailor your healthcare to you.
Use MyBSWHealth to get a personalized care experience.
Patient Ratings (316)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (182)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Ana Maria Hoyos for her exceptional listening skills, genuine empathy, and thorough approach to care. Reviewers frequently highlight that she takes the time to fully address their questions and concerns without making them feel rushed. Her professionalism and medical knowledge are repeatedly commended, with multiple patients describing her as one of the best providers they have ever had. Many also appreciate that she actively involves patients in their treatment decisions and explains things clearly. Her bilingual ability in English and Spanish is noted as a meaningful benefit for Spanish-speaking patients. The front office staff also receives positive mentions for being friendly and welcoming.
Patients also share
The reviews are overwhelmingly positive, leaving very little in the way of constructive criticism. One patient noted a preference for her previous office location, and the feedback is otherwise limited to brief comments that offer no specific areas for improvement. There are no recurring concerns raised across the reviews regarding wait times, communication gaps, or care quality.