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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 1/05
- 3:00 PM
Thu, 1/08
- 10:00 AM
Mon, 1/12
- 2:15 PM
Locations of Ana Maria Hoyos, FNP
Baylor Scott & White Medical & Surgical Clinic - Irving (Primary Care II)
2021 N MacArthur Blvd Ste 350, Irving, TX, 75061- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2011) |
| Certifications |
|---|
| Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (330)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (186)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Ana Maria Hoyos, FNP receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills, compassionate demeanor, and genuine care for their wellbeing. Patients repeatedly describe her as kind, empathetic, attentive, and professional, noting that she takes time to thoroughly explain medical information and never makes them feel rushed during appointments. Her ability to communicate in both English and Spanish is highly valued, making patients feel comfortable and "at home." Many reviewers emphasize that she treats patients as individuals rather than numbers, reviews medical histories carefully, and works diligently to find root causes of health issues. Several patients specifically mention her efforts to help keep medications affordable and work within their budgets, demonstrating care beyond clinical treatment. Numerous reviews indicate strong patient loyalty, with many stating she is the best provider they have ever had and that they would follow her wherever she practices.
Patients also share
The reviews contain minimal criticism or opportunities for improvement. One patient mentioned wishing her practice was still located on Hardwood, suggesting a preference for a previous location. A few reviews with slightly lower ratings (in the 4.1-4.8 range) provided brief positive comments without elaborating on any specific concerns or areas needing improvement. Overall, the feedback lacks substantive constructive criticism, making it difficult to identify clear patterns of dissatisfaction or specific operational issues that require attention.