Locations of Catherine Norman Stead, FNP

Baylor Scott & White Texas Urogynecology Associates - Plano
4601 Old Shepard Pl Bldg 3, Ste 305, Plano, TX, 75093- Monday:8:30 am-5:00 pm
- Tuesday:8:30 am-5:00 pm
- Wednesday:8:30 am-5:00 pm
- Thursday:8:30 am-5:00 pm
- Friday:8:30 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adolescents (ages 12-18) |
| Adults |
| Adults |
| Geriatrics |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2016) |
| Education: National Institute of First Assisting (2017) |
| Certifications |
|---|
| Family Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White Medical Center - Grapevine |
| Baylor Scott & White Medical Center - Irving |
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
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Patient Ratings (336)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Rate Care Provider |
Patient Comments (167)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Catherine Stead, FNP, receives overwhelmingly positive feedback from patients who consistently praise her compassionate, patient-centered approach to care. Reviewers repeatedly describe her as kind, caring, friendly, and professional, with many emphasizing that she takes time to listen to their concerns without rushing through appointments. Patients particularly appreciate her thorough explanations, noting that she makes complex medical information easy to understand and ensures all questions are answered. Her bedside manner stands out as exceptional, with numerous patients commenting that she makes them feel comfortable discussing sensitive health issues and creates a safe, non-judgmental environment. Many reviews highlight her knowledge and clinical competence, especially in addressing urological concerns like UTIs and bladder issues. The practice itself also receives praise for short wait times, friendly staff, and responsive scheduling, with several patients noting they could get same-day or next-day appointments for urgent concerns.
Patients also share
One patient expressed disappointment in their first visit, noting they expected to see a doctor rather than a nurse practitioner and felt the exam was brief and not very thorough, though they appreciated that Catherine answered their questions and was nice. This was the only review that raised concerns about the thoroughness of care or expectations regarding provider credentials.