Diana Nanayakkara, ACNP, CCK
Hospital Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 12/10
- 7:30 AM
Thu, 12/11
- 7:30 AM
Fri, 12/12
- 8:00 AM
- 8:30 AM
- 9:00 AM
Locations of Diana Nanayakkara, ACNP, CCK
Baylor Scott & White Legacy Heart Center - Plano Preston Road
6601 Preston Rd , Plano, TX, 75024- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2001) |
| Certifications |
|---|
| Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Dallas |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
Let’s tailor your healthcare to you.
Use MyBSWHealth to get a personalized care experience.
Patient Ratings (767)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (350)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Diana Nanayakkara receives overwhelmingly positive feedback from patients who consistently praise her exceptional communication skills, thoroughness, and professional demeanor. Patients repeatedly highlight that she takes time to listen carefully to their concerns, explains medical information in understandable terms, and never makes them feel rushed. Her knowledge and expertise in cardiology are frequently mentioned, with many noting she is well-prepared and familiar with their detailed medical history before appointments. Patients appreciate her warm, caring, and compassionate personality, describing her as friendly, kind, and personable while maintaining professionalism. Many reviews emphasize that she answers all questions thoroughly, provides clear explanations of test results and treatment options, and demonstrates genuine concern for patient wellbeing. Several patients note she goes "above and beyond" in her care and ranks among the best healthcare providers they have encountered.
Patients also share
The reviews contain very few criticisms or areas for improvement. A small number of lower-rated reviews (in the 3-4 star range) offer minimal specific feedback, with most still providing generally positive comments. One patient mentioned the provider was "obviously being rushed" though still provided kind and professional care. A few reviews are brief without detailed commentary, and occasional reviews mention good but not exceptional experiences. However, these represent a tiny fraction of the overall feedback, and even these reviews rarely identify concrete problems or specific areas needing attention.