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Biography

Language(s) Spoken
English
Certifications
Physician Assistant- National Comm on Certif of Physician Assistants
Hospital Affiliations
Baylor Scott & White Medical Center - Austin
Baylor Scott & White Medical Center - Buda
Baylor Scott & White Medical Center - Round Rock

Insurances accepted

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    Baylor Scott & White Health Plan-BSW Access PPO
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    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


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Patient Ratings (104)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.5 overall patient satisfaction
averageRating metric
4.6
Friendliness/Courtesy of Care Provider
4.4
Wait Time at Clinic
4.6
Provider showed concern
4.5
Time Care Provider spent with Patient
4.5
Provider included you in decisions
4.6
Rate Care Provider

Patient Comments (41)

Overview of patient comments

Summary created using AI

Patients appreciate

Jordan Jones receives consistently strong praise for her professional demeanor, excellent communication skills, and thorough approach to patient care. Patients frequently highlight her ability to listen attentively to their concerns, explain diagnoses and treatment plans clearly, and make them feel comfortable and at ease during visits. Many reviews emphasize her knowledge, kindness, and ability to engage with patients in a warm and personable manner. She is noted for being efficient without rushing patients, taking time to answer all questions, and providing reassuring care. Several patients specifically mention her skill in assessing situations quickly and determining appropriate courses of action, with some noting her technical abilities as well.

Patients also share

The primary area for improvement identified in the reviews relates to wait times and interpersonal warmth in some encounters. One patient noted that while the prognosis was good, the wait time was excessive. More significantly, two patients felt Jordan's bedside manner could be warmer, with one describing her as factual but not welcoming and needing a warmer personality, while another had a notably negative experience feeling that Jordan was unkind and seemed annoyed during the visit. These instances suggest occasional inconsistency in patient interaction, though they represent a small minority of the overall feedback.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.