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Biography

Language(s) Spoken
English
Certifications
Physician Assistant- National Comm on Certif of Physician Assistants
Hospital Affiliations
Baylor Scott & White Medical Center - Austin
Baylor Scott & White Medical Center - Buda
Baylor Scott & White Medical Center - Round Rock

Insurances accepted

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    Baylor Scott & White Health Plan-BSW Access PPO
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    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


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Patient Ratings (101)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.5 overall patient satisfaction
averageRating metric
4.6
Friendliness/Courtesy of Care Provider
4.4
Wait Time at Clinic
4.5
Provider showed concern
4.5
Time Care Provider spent with Patient
4.5
Provider included you in decisions
4.5
Rate Care Provider

Patient Comments (33)

Overview of patient comments

Summary created using AI

Patients appreciate

Jordan Jones receives consistently strong praise for her professionalism, thoroughness, and attentive listening skills. Patients frequently highlight her ability to explain medical information clearly and in ways that are easy to understand, including when communicating with children. Many reviewers appreciate her kind and personable demeanor, noting that she makes them feel comfortable and at ease during visits. Her efficiency is also commended, with patients reporting quick assessments without feeling rushed. Several reviews specifically mention her knowledge, compassion, and ability to address patient concerns comprehensively, with one patient particularly grateful that she provided non-judgmental care without body shaming.

Patients also share

The primary area for improvement identified in the reviews relates to interpersonal warmth and bedside manner. Two patients felt that Jordan needed a warmer, more welcoming personality, describing her as factual but not particularly friendly or kind. One reviewer had a notably negative experience, feeling that Jordan seemed annoyed by them and only provided requested treatment (a sling) when the patient specifically asked for it. These concerns suggest occasional inconsistency in how patients perceive her engagement and empathy during visits.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.