Locations of Kirsten Luco, PA

Baylor Scott & White Southwest Sports Medicine & Orthopaedics
140 Hillcrest Medical Blvd 2nd Floor, Waco, TX, 76712- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: MPAS, UNIVERSITY OF TEXAS HEALTH SCIENCE CENTER AT SAN ANTONIO Registrat (2017) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Hillcrest |
Insurances accepted
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Patient Ratings (231)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (110)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kirsten Luco, PA consistently receives exceptional praise from patients for her communication skills and compassionate approach to care. Patients repeatedly highlight her willingness to take time answering questions thoroughly and ensuring they understand their procedures, recovery expectations, and treatment plans. She is frequently described as kind, caring, professional, and knowledgeable, with many patients noting her excellent bedside manner and ability to make them feel comfortable. Patients appreciate that she listens attentively to their concerns, explains things clearly and in ways they can understand, and demonstrates genuine compassion and empathy. Her friendly, patient demeanor and thoroughness in examinations are consistently mentioned as standout qualities.
Patients also share
The reviews reveal very few areas for improvement, as the overwhelming majority of feedback is highly positive. A small number of reviews with slightly lower ratings (in the 3.9-4.5 range) offer minimal specific criticism, with comments like "seemed to know what she was doing" or "very good" that suggest satisfaction but without the enthusiasm of other reviews. One review mentioned the office being very busy, though this was not framed as a direct criticism of Kirsten's care. Overall, there are no recurring themes or significant concerns raised about her clinical skills, communication, or patient interactions.