Kirsten Luco, PA
Orthopedic Surgery
Locations of Kirsten Luco, PA
Baylor Scott & White Southwest Sports Medicine & Orthopaedics
140 Hillcrest Medical Blvd 2nd Floor, Waco, TX, 76712
6639.3mi
Directions
Call
254.741.1400
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: MPAS, UNIVERSITY OF TEXAS HEALTH SCIENCE CENTER AT SAN ANTONIO Registrat (2017) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Hillcrest |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (230)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (108)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kirsten Luco, PA receives overwhelmingly positive feedback from patients, with the vast majority of reviews awarding her perfect 5-star ratings. Patients consistently praise her exceptional interpersonal skills, describing her as kind, caring, compassionate, friendly, and sweet. Her communication abilities stand out as a particular strength, with numerous patients highlighting that she listens attentively to their concerns, takes time to answer all questions thoroughly, and explains procedures and medical information clearly so patients can understand. Patients frequently commend her professionalism and extensive knowledge, noting that she is well-informed and confident in her clinical abilities. Many reviews emphasize her patient-centered approach, with comments about her making patients feel comfortable, showing genuine concern for their understanding and wellbeing, and demonstrating empathy. Her bedside manner is repeatedly described as outstanding, with patients appreciating that she is thorough in examinations while maintaining a personable, cheerful demeanor.
Patients also share
The reviews reveal very few areas for improvement, as patient satisfaction appears exceptionally high across nearly all encounters. A small number of reviews with slightly lower ratings (in the 3.9-4.8 range) offer minimal specific criticism, with comments like "seemed to know what she was doing" or "very good" suggesting satisfactory but not exceptional experiences for those particular patients. One review mentioned the office being very busy, though this appears to be a facility-level observation rather than a direct critique of Kirsten's care. The lack of substantive negative feedback or constructive criticism across over 100 reviews suggests there are no significant recurring issues with her patient care delivery.