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Locations of Marsha Niven, PA-C

Baylor Scott & White Urgent Care - Frisco

Baylor Scott & White Urgent Care - Frisco

15950 Eldorado Pkwy Ste 400, Frisco, TX, 75035
6607.3mi Directions
Call 469.800.5570
Open
  • Monday:8:00 am-8:00 pm
  • Tuesday:8:00 am-8:00 pm
  • Wednesday:8:00 am-8:00 pm
  • Thursday:8:00 am-8:00 pm
  • Friday:8:00 am-8:00 pm
  • Saturday:8:00 am-8:00 pm
  • Sunday:12:00 pm-5:00 pm

Biography


Marsha is a certified physician assistant with more than 40 years of healthcare experience that spans critical care, emergency medicine and urgent care. She has a holistic approach to medicine ... and enjoys assisting patients with urgent care needs to reach and maintain wellness.


When away from work, Marsha is an avid walker, especially trying to keep up with her Maltipoo. She enjoys maintaining a balance of home time, travel and study time, as medicine is a lifelong learning process.
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Ages Seen
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: Prince George's Community College (1980)
Medical School: Prince George's Community College (1980)
Education: Grand Canyon University (1997)
Medical School: Grand Canyon University (1997)
Education: Arizona School of Health Sciences (1998)
Medical School: Arizona School of Health Sciences (1998)
Education: Unknown
Medical School: Unknown
Certifications
Physician Assistant- National Comm on Certif of Physician Assistants Physician Assistant- National Comm on Certif of Physician Assistants

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice.

 
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  • Aetna - (12)
    Aetna-Aetna Signature Administrators
    Aetna-Choice POS II
    Aetna-Health Network Only
    Aetna-Health Network Option
    Aetna-HMO
    Aetna-Managed Choice
    Aetna-Open Access Elect Choice
    Aetna-Open Access Managed Choice
    Aetna-Open Access Select
    Aetna-Open Choice PPO
    Aetna-QPOS
    Aetna-Select
  • Baylor Scott & White Health Plan - (11)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-HMO Network-Group
    Baylor Scott & White Health Plan-HMO Network-Individual/Family
  • Blue Cross Blue Shield - (26)
    Blue Cross Blue Shield-Blue Advantage - Bronze
    Blue Cross Blue Shield-Blue Advantage - Gold
    Blue Cross Blue Shield-Blue Advantage - Silver
    Blue Cross Blue Shield-Blue Advantage Plus - Bronze
    Blue Cross Blue Shield-Blue Advantage Plus - Gold
    Blue Cross Blue Shield-Blue Advantage Plus - Silver
    Blue Cross Blue Shield-Blue Choice
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)
    Blue Cross Blue Shield-Blue Essentials
    Blue Cross Blue Shield-Blue Essentials Access
    Blue Cross Blue Shield-Blue Premier
    Blue Cross Blue Shield-Blue Premier Access
    Blue Cross Blue Shield-Consumer Directed HealthSelect
    Blue Cross Blue Shield-Federal Basic Option
    Blue Cross Blue Shield-Federal FEP Blue Focus
    Blue Cross Blue Shield-Federal Standard Option
    Blue Cross Blue Shield-High Performance Network
    Blue Cross Blue Shield-MA Oncor/NRG Futr Hold Retire PPO
    Blue Cross Blue Shield-TRS-ActiveCare 2
    Blue Cross Blue Shield-TRS-ActiveCare Primary
    Blue Cross Blue Shield-TRS-ActiveCare Primary HD
    Blue Cross Blue Shield-TRS-ActiveCare Primary+
    Blue Cross Blue Shield-TRS-Care Standard
  • Catalyst Health Group - (1)
    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
  • Centivo Network - (1)
    Centivo Network-Centivo Network - Baylor Scott & White Premier
  • Cigna - (7)
    Cigna-BSW Extended PPO
    Cigna-Choice Fund
    Cigna-HMO Open Access
    Cigna-LocalPlus
    Cigna-LocalPlus In-Network
    Cigna-Open Access Plus
    Cigna-Open Access Plus In-Network
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • EHN - (1)
    EHN-Employers Health Network
  • HealthSmart - (2)
    HealthSmart-Accel Network
    HealthSmart-Preferred Network
  • Humana - (11)
    Humana-ChoiceCare
    Humana-Humana Gold Choice (PFFS)
    Humana-Humana Gold Plus (HMO)
    Humana-Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana-Humana Honor (PPO)
    Humana-Humana Preferred
    Humana-Humana USAA Honor with Rx (PPO)
    Humana-HumanaChoice (PPO)
    Humana-HumanaChoice (Regional PPO)
    Humana-National POS
    Humana-PPO
  • Imagine Health - (1)
    Imagine Health-Imagine Health Network
  • Medicaid - (2)
    Medicaid-Superior HealthPlan
    Medicaid-Traditional Medicaid
  • Medicare - (2)
    Medicare-Railroad
    Medicare-Traditional Medicare
  • Nebraska Furniture Mart - (3)
    Nebraska Furniture Mart-Emerald
    Nebraska Furniture Mart-Onyx
    Nebraska Furniture Mart-Pearl
  • Prism Electric - (1)
    Prism Electric-BSW Premier - Prism
  • Superior Health Plan - (3)
    Superior Health Plan-Ambetter Core EPO - Bronze
    Superior Health Plan-Ambetter Core EPO - Gold
    Superior Health Plan-Ambetter Core EPO - Silver
  • TriWest HealthCare - (1)
    TriWest HealthCare-VA-PCCC
  • United HealthCare - (28)
    United HealthCare-All Savers
    United HealthCare-Charter
    United HealthCare-Charter Balanced
    United HealthCare-Charter Plus
    United HealthCare-Choice
    United HealthCare-Choice Plus
    United HealthCare-Core
    United HealthCare-Core Essential
    United HealthCare-EDGE
    United HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)
    United HealthCare-Erickson Advantage Freedom (HMO-POS)
    United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)
    United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Signature with Drugs (HMO-POS
    United HealthCare-Navigate
    United HealthCare-Navigate Balanced
    United HealthCare-Navigate Plus
    United HealthCare-Nexus ACO - Open Access
    United HealthCare-Nexus ACO - Referral Required
    United HealthCare-Options
    United HealthCare-Select
    United HealthCare-Select Plus
    United HealthCare-Surest
    United HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)
    United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
  • WellMed - (15)
    WellMed-AARP Medicare Advantage (HMO-POS)
    WellMed-AARP Medicare Advantage (HMO)
    WellMed-AARP Medicare Advantage Choice (PPO)
    WellMed-AARP Medicare Advantage Patriot (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    WellMed-AARP Medicare Advantage Walgreens (PPO)
    WellMed-UnitedHealthcare Dual Complete (HMO DSNP)
    WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    WellMed-UnitedHealthcare Group Medicare Advantage (HMO)
    WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


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Patient Ratings (744)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.5 overall patient satisfaction
averageRating metric
4.5
Provider showed concern
4.5
Provider included you in decisions
4.5
Wait Time at Clinic
4.5
Friendliness/Courtesy of Care Provider
4.5
Time Care Provider spent with Patient
4.5
Rate Care Provider

Patient Comments (332)

Overview of patient comments

Summary created using AI

Patients appreciate

Marsha Niven, PA is consistently praised by patients for her thoroughness, strong communication skills, and medical knowledge. Reviewers frequently highlight her ability to explain diagnoses and treatment plans in clear, easy-to-understand language, and many appreciate that she takes time to listen to concerns without making patients feel rushed. Her competence and professionalism are among the most commonly cited strengths, and numerous patients note that her prescribed treatments were effective. Many reviews also commend her caring and compassionate demeanor, with patients describing her as personable, friendly, and attentive. Her willingness to answer questions thoroughly and her calm, reassuring presence are also frequently mentioned as standout qualities.

Patients also share

A recurring area for improvement noted across several reviews is inconsistency in bedside manner and empathy. A handful of patients felt she came across as cold, dismissive, or lacking warmth, with a few specifically feeling that their concerns were not fully acknowledged or taken seriously. One patient noted she did not provide sufficient detail about medication dosages, leaving them to seek clarification from a pharmacist. One reviewer felt she seemed frustrated when questioned about her assessment, and another felt she was too quick to refer them elsewhere without adequate explanation. One administrative error involving duplicate imaging orders with conflicting details was also flagged in a single review.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.