Locations of Martha Daley, LCSW

Biography

Language(s) Spoken
English

Insurances accepted

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  • Baylor Scott & White Health Plan - (12)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Patient Ratings (104)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.8
Time Care Provider spent with Patient
4.9
Friendliness/Courtesy of Care Provider
4.8
Wait Time at Clinic
4.8
Provider showed concern
4.8
Provider included you in decisions
4.7
Rate Care Provider

Patient Comments (47)

Overview of patient comments

Summary created using AI

Patients appreciate

Martha Daley, LCSW receives consistently outstanding praise from her patients, with the vast majority of reviews being 5-star ratings. Patients most frequently highlight her caring and kind demeanor, describing her as empathetic, compassionate, and genuinely concerned about their well-being. Her listening skills are repeatedly commended, with multiple patients noting that she truly hears what they say and remembers details from past conversations, even from over a year ago. Patients appreciate her professionalism, knowledge, and ability to ask the right questions while providing helpful suggestions and practical advice. Many reviewers mention making significant progress in their therapy, feeling comfortable and at ease during sessions, and leaving appointments feeling better than when they arrived. Several patients specifically note her use of therapeutic techniques like A.R.T. (Accelerated Resolution Therapy) and her results-oriented approach that helps them stay focused on future goals.

Patients also share

The reviews contain virtually no substantive criticism or areas for improvement. The few reviews with ratings slightly below 5 stars (ranging from 4.0 to 4.92) still contain positive comments and do not identify specific problems or concerns. One patient expressed nervousness about finding a new therapist when Martha leaves, which suggests potential concern about her availability or departure, but this reflects the patient's strong attachment to her rather than a criticism of her care. No patients mentioned negative experiences, dissatisfaction with treatment outcomes, or specific aspects of care that need enhancement.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.