Biography
| Language(s) Spoken |
|---|
| English |
| Certifications | |
|---|---|
| Physician Assistant- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
-
Aetna - (9)Aetna-Aetna Medicare Choice II Plan (PPO)Aetna-Aetna Medicare Choice Plan (PPO)Aetna-Aetna Medicare Dual Complete Plan (HMO D-SNP)Aetna-Aetna Medicare Eagle II (PPO)Aetna-Aetna Medicare Eagle Plan (PPO)Aetna-Aetna Medicare Freedom Plan (PPO)Aetna-Aetna Medicare Freedom Preferred Plan (PPO)Aetna-Aetna Medicare Prime Plan (HMO)Aetna-Aetna Medicare Value Plan (HMO)
-
American Health Advantage of Texas - (1)American Health Advantage of Texas-American Health Advantage of Texas HMO I-SNP
-
Medicaid - (1)Medicaid-Traditional Medicaid
-
Medicare - (2)Medicare-RailroadMedicare-Traditional Medicare
-
Nebraska Furniture Mart - (1)Nebraska Furniture Mart-Emerald
We couldn’t find any results for ""
Let’s tailor your healthcare to you.
Use MyBSWHealth to get a personalized care experience.
Patient Ratings (613)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider showed concern | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (324)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Nicholas Arnold, PA consistently receives high praise for his exceptional listening skills, compassion, and thoroughness. Patients frequently highlight that he takes the time to truly hear their concerns without rushing, asks thoughtful questions, and reviews their medical history before and during visits. His bedside manner — described repeatedly as kind, caring, empathetic, and professional — stands out as a defining strength, even in video visit settings. Many patients also commend his clinical knowledge, his ability to explain diagnoses and treatment plans clearly, and his willingness to research information on their behalf. Several reviewers noted that he goes above and beyond, including following up after visits, locating open pharmacies, checking for medication interactions, and proactively recognizing when patients needed emergency care — in at least two cases potentially life-saving interventions.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback. One reviewer expressed frustration that Nicholas appeared not to have fully reviewed the context of their visit before recommending an ER trip, and felt his follow-up notes did not adequately reflect the reasoning behind that recommendation. One additional reviewer noted that he seemed slightly uncertain in his clinical decision-making during their visit. These represent isolated concerns among hundreds of positive reviews.