Punnam Stephan, FNP
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 1/02
- 11:00 AM
Mon, 1/05
- 11:00 AM
- 11:30 AM
Tue, 1/06
- 11:00 AM
- 11:30 AM
Locations of Punnam Stephan, FNP
Baylor Scott & White Primary Care - North Rowlett
7501 Lakeview Pkwy Ste 220, Rowlett, TX, 75088- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2013) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
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Patient Ratings (339)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (163)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Stephan Punnam, FNP for her exceptional listening skills and the time she takes with each patient. Reviewers repeatedly emphasize that she never rushes appointments and makes patients feel heard by addressing all their concerns thoroughly. Her professional yet personable demeanor is frequently highlighted, with patients noting she is easy to talk to, kind, compassionate, and genuinely caring. Many reviews commend her knowledge and competence, describing her as thorough in examinations and clear in her explanations. Patients appreciate her ability to make them feel comfortable and safe, with several noting her excellent bedside manner and respectful approach. The positive atmosphere extends to her entire team, with front desk staff and medical assistants also receiving praise for their friendliness and helpfulness.
Patients also share
Very few opportunities for improvement emerge from these reviews. One patient rated their experience as "a waste of time" without providing details, representing the only clearly negative review. Another patient mentioned that both they and Punnam forgot to discuss one concern and vaccines during an appointment, though they noted she continued pursuing their care afterward. One review simply stated "relationship was fine," suggesting a more neutral experience. These instances are exceptionally rare among the overwhelmingly positive feedback.