Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2017) |
| Education: National Institute of First Assisting (2022) |
| Certifications |
|---|
| Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White All Saints Medical Center - Fort Worth |
| Baylor Scott & White Medical Center - Grapevine |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor Scott & White Medical Center - Irving |
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Patient Ratings (94)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.8 | Rate Care Provider |
Patient Comments (43)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Holdren receives consistently high praise from patients across multiple dimensions of care. Patients most frequently commend her professionalism, friendliness, and approachable demeanor, noting that she makes them feel comfortable and at ease during visits. Her communication skills are highlighted extensively, with patients appreciating that she explains procedures and medical information thoroughly in ways they can understand, takes time to answer all questions, and provides detailed explanations of test results. Many reviews emphasize her thoroughness and attentiveness, noting that she doesn't rush through appointments and genuinely listens to patient concerns. Patients also value her caring and kind nature, with several describing her as knowledgeable, helpful, and someone who shows real interest in their wellbeing. Specific examples include her excellent wound care, careful staple removal procedure, and ongoing management of complex medical issues like post-aneurysm care.
Patients also share
The reviews reveal minimal areas for improvement, with only one substantive concern raised. One patient noted that Shannon appeared overwhelmed with patients during their visit, though they acknowledged she was apologetic about the situation. This single instance suggests potential workload or scheduling challenges that may occasionally impact the patient experience. A few reviews provided brief or generic feedback without specific details, but these did not identify particular problems with care delivery.