Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2017) |
| Education: National Institute of First Assisting (2022) |
| Certifications |
|---|
| Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White All Saints Medical Center - Fort Worth |
| Baylor Scott & White Medical Center - Grapevine |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor Scott & White Medical Center - Irving |
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Patient Ratings (93)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.8 | Rate Care Provider |
Patient Comments (45)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Holdren consistently receives praise for her professionalism, thoroughness, and excellent communication skills. Patients frequently describe her as friendly, kind, and courteous, with many noting that she makes them feel comfortable during visits. Her ability to explain medical information clearly is a recurring theme, with multiple reviews highlighting how she ensures patients understand their conditions and treatment plans. Patients appreciate that she takes time during appointments, listens attentively to their concerns, and answers questions comprehensively. Several reviews specifically mention her skill in providing detailed explanations of test results and procedures, and her caring, personalized approach to patient care.
Patients also share
One review noted that Shannon appeared overwhelmed with patients during a visit, though the reviewer mentioned she was apologetic about the situation. This single instance represents the only substantive criticism among the reviews.