Shannon Smothers, PA
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 2/11
- 10:15 AM
- 11:15 AM
- 11:45 AM
Fri, 2/13
- 10:45 AM
Tue, 2/17
- 10:15 AM
- 11:30 AM
- 11:45 AM
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
|
Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
Let’s tailor your healthcare to you.
Use MyBSWHealth to get a personalized care experience.
Patient Ratings (627)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (329)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA consistently receives exceptional praise for her listening skills and patient-centered approach to care. Patients repeatedly emphasize that she takes time to truly hear their concerns without rushing them, making them feel valued and understood. Her bedside manner is described as warm, caring, compassionate, and down-to-earth, with many noting she creates a comfortable environment free from judgment. Patients appreciate her thoroughness in asking questions, explaining medical information clearly, and involving them in treatment decisions. Her knowledge and professionalism are frequently highlighted, along with her ability to follow up on concerns and respond promptly to patient needs. Many long-term patients express deep loyalty, with several stating they have seen her for over a decade and consider her their primary doctor despite her PA role.
Patients also share
The reviews reveal very few areas for improvement, with only occasional constructive feedback. Two patients mentioned that Shannon tends to speak softly or mumble, making it difficult to hear her clearly, particularly for those who may be hard of hearing. One reviewer noted she sometimes doesn't make enough eye contact during appointments, focusing too much on her notes. A few reviews mentioned issues with phlebotomist experiences at the practice, though these comments were directed at support staff rather than Shannon herself. These concerns appear infrequently across hundreds of reviews and represent minor issues rather than systemic problems with her care delivery.